SWA Sabers Reviews 

Took forever for them to ship the item. Customer service is next to non-existent. When I finally did get the sabers, they sent be a baselit saber (the cheaper saber) instead of a pixelblade. I tried to bring this up with customer service for an exchange and they refused to reply back to me. I'm glad that I documented everything. Only when I contested the charges with affirm, is when they replied back pretty much saying I was a liar, but I had the full proof, I got my money back. This company is deceitful and will cheat you out of your money. Don't even trust them with a sack of marbles.

Bought 3 sabers in May, got un update about getting ready to ship in June 5 and then never heard back. No reply to emails, no reply to DMs on Instagram, and they keep deleting my posts.
I never received the sabers and they don’t care.
DO NOT BUY FROM THEM!

Beware of SWA Sabers. They are a predatory business entity. They welcome affiliate partners, accept the legitimate traffic, officially approve the commission ($5,300 owed), and then lock you out when it’s time to pay. I have officially reported them for financial misconduct to PayPal Corporate Compliance and Shopify. I am making it my full-time mission to ensure this fraudulent brand is wiped off the e-commerce market.

I think this is a scam company. Ordered on 22nd April and no receipt of order.
Numerous emails sent to given email address, messages sent on insta and facebook but not one rely.
Will be raising a c/card dispute to get money back

I received 3 sabers, all of which have issues.

The expensive replica saber doesn't even turn on with a fully charged battery. I emailed them and got one response asking for video proof and I provided that via email. It's now been 2 weeks with no response so they have basically stolen my money.

Both other sabers have issues like damaged battery that cannot be removed from the hilt, and a blade that is smaller than the hilt so the light doesn't travel strongly to the end of the blade when it turns on.

If they respond and provide a free exchange of sabers then I'll change my review however I highly recommend you not waste your money with this company.

Blades are very durable shipping takes 2 months not 5 days once it hits the USA then 1-5 days so that was concerning for it being 2 months so if you get one for someone’s birthday or holiday get it way sooner then later

Just ordered from this company but one get two free, after payment was made they emailed asking for more money which is illegal if they made a error on billing you can't ask for more money after payment is made. I've emailed them about this and we will see what happens but not a good start. Will update the review if all gets sorted. So had promote reply from the seller and it was some kind of tax to do with it coming in to England. But they have decided to cover the payment themselves and gave me 10% voucher on future purchases. So I have amended my review to 4 stars as that is good customer service. Will update on arrival of the sabers. Sabers arrived and got to say I was very impressed and would recommend. Will be returning myself for more to add to my collection.

Very disappointing customer service experience.

I ordered three sabers through their "Buy 1, Get 2 Free" promotion. Communication was prompt while they were following up on payment, but once the order was paid for and eventually arrived (well beyond the expected delivery time), the support completely disappeared.

One of the sabers arrived damaged and had a malfunctioning battery. I contacted customer support multiple times over several weeks to request assistance, but none of my emails received a response.

It feels like the company is focused on securing the sale but provides little to no after-sales support when problems arise. I am now left with a defective product and no way to resolve the issue through the seller.

Based on my experience, I would not recommend purchasing from this company.

Same experience as many it seems. Ordered lightsabers, buy one get two free, order #21941, on May 3. Been stuck at the "on its way" "Received in UPS possession, HK" since May 13. Multiple attempts to contact them to see what the hold up is and not a single response. This site needs to be shut down. DO NOT ORDER FROM THEM!

Bought 3 sabers for me and my family and we love them! They are well built, light and solid! Not fragile at all! Highly recommend!

This was a complete scam. I ordered 3 sabers on April 19th (order number 21282) under a "pay one, get three" promotion. I've attempted to contact them repeatedly through email, direct messages on both Instagram and Facebook, and by leaving comments on their pages using two different accounts.
Received only one answer via email on April 29th stating that the products were due to ship on the next Wednesday. They've blocked me and my friend on Instagram and they never answered to all my other emails.
I strongly advise against purchasing from this seller. I intend to file a chargeback request with my bank.

I purchased 3 sabers for $824, never received them and they never respond to any of my messages using their info@swasabers

Total scam they just take the money and no product

Absolutely trash. Only 1 saber worked out of my buy 2 get 1 free set. I have tried to get in touch with them twice and have heard nothing back.

I bought sabers under their three for one deal in December 2025 under a before Christmas delivery guarantee. the order was only dispatched on the 20th of December and arrived in late January. within two weeks of receiving 2 out of the three light sabers have stopped functioning entirely. they do not enter standby mode or show any sign of function. i have been completely ignored by the support team, and because it was under a 3 for one promotion which is still active, the sabers are not covered for any warranty. over all terrible experience for such a pricey product. I ordered the durablade sabers for 456 dollars, so even considering the three for one, it still cost 152 per saber. atrocious service and quality do not recommend

I love the sabers but I snapped my blade in my hilt by heavy dueling which is advertised and which is advertised can’t remove it i need a replacement blade sent to me

Bad unresponsive support , scum

It’s fun, until a crazy expensive saber stops working and the company ghosts you. I bought these for Christmas for my husband and my autistic teen boys. One never worked or turned on. It had battery power and does the voices, but the blade won’t light up. I tried Facebook messaging, they turned it off. I emailed customer at service with no response. I can’t find a phone number to call. Don’t waste your money. You take a big risk spending hundreds of dollars on a product that so far, has a 30% fail rate.

The products and customer service are terrible.

Ordered 3 lightsabers for that buy 1 get 2 free. It took longer than the 5 days to ship but they arrived 3 weeks after purchase. They arrived intact, no damage and nothing was missing with the exact sabers that I ordered. Took maybe 10min to get all three put together and immediately starting playing with them. Amazing quality. After we purchased them I did get a bit worried after reading reviews, but in the end they are legit. They just take a long time to ship and are almost never shipped within the 5 day window. So if you buy one, they are legit, just expect them to arrive at around the 1 month time after purchase.

Worst Experience Ever. Took a month to receive Sabers from BUY 1 get 2 Free deal for my kids. Then 1 Saber doesn't have sound and the charger came broken. Reached out to SWA, after a few days they responded telling me I'm wrong and they should work fine. They never responded to the broken charger. I asked if I could exchange the 1 that didn't have sound, and exchange 1 other for the Pixel Blade. They told me I bought the cheap ones so what do I expect. Excuse Me, but $500 isn't Cheap. After I made a comment on FB page, they deleted my comment and Blocked me from their page. So I made a comment on IG with screenshot of the disrespectful and rude conversation I had with 'The Help' (Customer Service)
They blocked me on IG also, then proceeded to text me more disrespectful and rude BS telling me to stop posting Nonsense Comments on Social media. I'll try to post the screenshots here also. Waste of money, time, and patience.
Do Not Order SWA. TRASH SCAMMERS. My Kids and Myself are Very Disappointed 😞. I'm currently trying to dispute charges with CC company. JUNK.