Surveyworld Reviews 

502
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, most reviewers were somewhat happy with their experience overall. People frequently mention that the platform provides a fun and easy way to earn some extra cash in their spare time by sharing opinions. Consumers deeply appreciate the wide variety of interesting topics available and enjoy having the opportunity to freely express their thoughts. Some reviewers were not happy with constantly being disqualified from surveys after spending considerable time answering pre-screening questions. Others mentioned that the payouts feel way too low for the effort required and that redeeming rewards can sometimes be difficult. Users also expressed frustration about facing technical errors and encountering repetitive questions they had already answered.

What people talk about most

User experience

Users describe ambiguous interactions with user experience, noting that while some reviewers appreciate the... See more

Website

Customers consistently note ambiguous experiences with website, describing how reviewers frequently get... See more

Value for money

People report ambiguous experiences with value for money, as some consumers find it a good opportunity to... See more

Payment

Consumers find payment to be ambiguous as some reviewers successfully cash out rewards and receive fast... See more

Service

Reviewers mention ambiguous feedback about service, noting that while some consumers appreciate the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

This is a nice survey site. But I wish the rewards included PayPal. I also wish that the survey matcher gave more possible surveys. Often times I find myself being told I do not qualify simply for giv... See more

Company replied

Rated 3 out of 5 stars

The rewards are nice but too many times I will spend 5 to 10 minutes answering survey questions only to be told that they have enough answers in my demographic category or that I have not met their re... See more

Company replied

Rated 3 out of 5 stars

I love the surveys but trying to cash in points for a gift card has proven to be quite the task. I’m getting error messages every time I try and have notified your staff who say they’re working on it... See more

Company replied

Rated 3 out of 5 stars

When accessing the surveys, the surveys which have the higher dollar amount are never available. And, when you start a survey, you may get half way through and then it tells you that you do not quali... See more

Company replied



Contact info

3.3

Average

TrustScore 3.5 out of 5

502 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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3.3

All reviews

(502)

330 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Fix your systems!

Too many times you do a survey. You get to the end (and it might even take 10-15 minutes) and then it will say you don't qualify or the survey ended early or you're not a match and you get zero points. I have complained multiple times and to be fair Survey World has been apologetic and generally given me the points but they need to fix their systems so that you get screened out at the beginning, not the end. I shouldn't have to keep complaining about the same things!

5 November 2026
Unprompted review
Rated 3 out of 5 stars

I is one of my go to survey spots

I is one of my go to survey spots. However, sometimes I can click on survey after survey that are closed or I don't qualify or some other such thing. Until the point I have to many "open" and have to stop doing surveys on that site. As the survey I thought I closed is in fact not closed like we think it is. I have contacted them quite a few times and I got the impression they wished I would stop it!!

3 November 2026
Unprompted review
Surveyworld logo

Reply from Surveyworld

Thank you for your honest review, and we’re sorry if you ever felt your messages weren’t welcome. They definitely are, and your feedback helps us improve.
You’re right about open surveys: when a survey partner doesn’t send us a result, the survey stays “open” for a while before it closes automatically, which can temporarily block new surveys. We’ve passed this on to our team so we can make it work better. Thanks for sticking with us!

Rated 4 out of 5 stars

Most of the most of time the survey are…

Most of the most of time the survey are not long and paid out at a reasonable rate

3 November 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

Thanks for the great feedback! We’re glad you find the surveys a good length and the rewards fair. Happy surveying!

Rated 1 out of 5 stars

Never gave me my pay pal reward,,shitty…

Never gave me my pay pal reward,,shitty deal

22 October 2026
Unprompted review
Surveyworld logo

Reply from Surveyworld

We’re sorry for the wait. Our reward partner had technical issues that delayed some payouts. Your PayPal reward has now been processed and the redemption email has been sent to you, so please check your spam folder too. If you can’t find it, just reach out to our support team and we’ll sort it out right away.

Rated 3 out of 5 stars

Not bad

Not bad, just not easy to qualify and points aren't immediately available. Wait for points then wait for payout :(

2 November 2026
Unprompted review
Surveyworld logo

Reply from Surveyworld

Thanks for your honest feedback! Points stay pending for 7 days while the survey partner checks the answers, which protects your rewards from being reversed later. We know the wait isn’t ideal, and we’re passing your comments on to the team. Thanks for sticking with us!

Rated 5 out of 5 stars

Making sure I'm collecting money

Making sure I'm collecting money

2 November 2026
Unprompted review
Surveyworld logo

Reply from Surveyworld

Thanks for your review! Your points go straight to your account, and from 500 points you can cash them out for a gift card or PayPal. Happy surveying!

Rated 5 out of 5 stars

Brilliant survey ,easy to choose the…

Brilliant survey ,easy to choose the difficulties and get rewards. Would recommend this site 100%

3 November 2026
Unprompted review
Surveyworld logo

Reply from Surveyworld

Thank you so much for the brilliant review and for recommending us! We’re really glad you find it easy to pick surveys and earn rewards. Happy surveying!

Rated 5 out of 5 stars

Definitely 5 star just wish I could get…

Definitely 5 star just wish I could get more

3 November 2026
Unprompted review
Surveyworld logo

Reply from Surveyworld

Thank you so much for the 5 stars! We’re delighted you’re enjoying SurveyWorld. New surveys are added throughout the day, and keeping your profile fully up to date helps us match you with even more. Thanks for being part of our community!

Rated 5 out of 5 stars

easy platform to use and stong rewards…

easy platform to use and stong rewards programme as well as surveys that make sense

7 October 2026
Unprompted review
Surveyworld logo

Reply from Surveyworld

Thank you so much for your kind words! We’re really glad to hear you find the platform easy to use and that the rewards and surveys work well for you. Happy surveying, and thanks for being part of SurveyWorld!

Rated 5 out of 5 stars

This survey site is very easy to be a…

This survey site is very easy to be a part of. It is easy to complete surveys & get the rewards promised. The amount of time it takes to earn points, thus rewards is very fair. If there are ever any questions, I contacted them & I received a quick & courteous response that answered my question(s). I recommend this survey site to anyone interested in a great experience.

1 November 2026
Unprompted review
Surveyworld logo

Reply from Surveyworld

Thank you so much for this lovely review! We’re glad you find it easy to complete surveys and get your rewards, and that the time it takes feels fair. It’s also great to hear that our support team gave you a quick and helpful answer. We’ll pass your kind words on to them.
Thank you for recommending Surveyworld. Happy surveying!

Rated 1 out of 5 stars

Waste of time

Surveys are way longer than the estimated time to complete. Repetitive questions and the payout is extremely low.

31 October 2026
Unprompted review
Surveyworld logo

Reply from Surveyworld

Thank you for your honest feedback, and we’re sorry the surveys haven’t felt worth your time.
You raise fair points. The time estimates, questions and rewards are set by the research companies that run each survey, and we know they don’t always match the reality. When a survey runs much longer than estimated or keeps repeating questions, it’s frustrating, and we pass this feedback on to our partners so they can improve their estimates and survey design.
Keeping your profile complete and up to date helps us match you with more suitable surveys, which are often better paid. If you’d like us to look into a specific survey, please get in touch through the contact form on our website.

Rated 5 out of 5 stars

I love this app its so easy i hope yall…

I love this app its so easy i hope yall keep sending me surveys please with more money okay

30 October 2026
Unprompted review
Surveyworld logo

Reply from Surveyworld

Thank you so much, we’re so glad you love it! Keep your profile complete and up to date. That’s the best way to get matched with more surveys, including the better-paid ones. Happy surveying!

Rated 1 out of 5 stars

Payment minimal for time

Payment minimal for time. Hard to receive gift cards. Surveys suggested spend time to get rejected no small reward for this.

18 October 2026
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hi Julie,

Thank you for your feedback, and we’re sorry the experience hasn’t felt worth your time.You’re right that being screened out after spending time on a survey, with nothing to show for it, is frustrating. Eligibility and reward amounts are set by the research companies running each survey, but screening should happen early, and we’re working with our partners to reduce late rejections. A complete, up-to-date profile also helps match you with surveys you’re more likely to qualify for, which are often better paid.
As for gift cards: our reward partner’s platform has recently been down for maintenance, and we paused reward processing so members wouldn’t run into failed redemptions. Your points are safe, and your gift card will be processed as soon as the platform is available again.
If you have any questions about your account, please get in touch through the contact form on our website.

Rated 1 out of 5 stars

Such a rort

Such a rort. You answer questions for 10 minutes on a survey so they get a lot of data and then it tells you it’s full or you don’t qualify. If I’ve spent 10 minutes of my time that should earn points.

24 October 2026
Unprompted review
Surveyworld logo

Reply from Surveyworld

Thanks for your feedback, and we hear you. Answering questions for 10 minutes and then being told the survey is full or that you don’t qualify is frustrating, and we understand why it feels unfair.Screening should happen in the first few questions, not after you’ve spent 10 minutes on a survey. When it happens later, that’s not the experience we want for our members, and we’re working with our research partners to cut it down.
If you’d like us to look into the surveys where this happened, please get in touch through the contact form on our website with the email address you registered with.

Rated 1 out of 5 stars

SCAM. Dont even bother... BIG waste of time

VERY frustrating to spend 15 minutes on a single survey only to be told at the end that you’re not a match...
They say they are not responsible... buy they are the ones making adveretising and promising something they will not comply ever.
I tryed several times, after the first REAL acound, i made 3 other different accounts with different data and profiles to check if it was working, and after wasted more than an hour in several days, I found always the same result. "not a match", no matter wich profile.
Just a SCAM.

Dont waste your time.

ANSWER:

I dont know my original email because it was a "hide my email, by icloud" mail. I always use this feature. And I deleted it after I cancel my account. I can only speak of my bad experience.

I can add. Last advertising I saw in Instagram was. WE ARE LOOKING FOR PHOTOGRAPHERS (I dont remember if it says in Spain).

So i thought. GREAT, I AM A PHTOTOGRAPHER!

So I signed in again, and there was NOT A SINGLE survey about photography. And all the ones I took started and after some minutes I was discarded.

It would be great to see what they are looking for BEFORE you start the survey and dont make people WASTE THEIR TIME.

(And also, fake advertising? Really?, you people can`t be worst)

23 October 2026
Unprompted review
Surveyworld logo

Reply from Surveyworld

Thank you for the detailed feedback, and we’re sorry. Spending 15 minutes on a survey and being told at the end that you’re not a match is very frustrating. You’re right that we’re the ones inviting you to take part, so it’s our responsibility to make sure the experience is fair. Being screened out at the end of a survey shouldn’t happen, and we’re working with our research partners to stop it.
One important point: members may only have one account, with accurate details. Research partners use quality and duplicate checks, and multiple accounts or profiles with different data can trigger these automatically. This often leads to “not a match” results, so it can make the problem worse rather than test it.
We’d like to look into what happened on your original account. Please contact us through the contact form on our website with the email address you first registered with, and we’ll review your survey history.

Rated 1 out of 5 stars

Refund is not working

I wanted to get a refund from my Surveyworld-account via PayPal about EUR 30, got a mail how to get the money, but the stated link ends in a 403-error, the webapp is currently stopped!!!!!!!!!!

23 October 2026
Unprompted review
Surveyworld logo

Reply from Surveyworld

Thank you for letting us know, and we’re sorry for the frustration. Getting an email to claim your PayPal payout, only for the link to show an error, is not the experience we want for you. Our reward partner’s platform, which handles the redemption links, is currently down for maintenance. That’s why the link isn’t working right now. Your EUR 30 payout is safe and hasn’t been lost. Once the platform is back online, the link will work again and you can claim your money.
We’re sorry for the delay, and thanks for your patience while this gets fixed.

Rated 3 out of 5 stars

I love the surveys but trying to cash…

I love the surveys but trying to cash in points for a gift card has proven to be quite the task. I’m getting error messages every time I try and have notified your staff who say they’re working on it but it’s been days with no resolution. I’m becoming less inclined to do these surveys as a result.

20 October 2026
Unprompted review
Surveyworld logo

Reply from Surveyworld

Thank you for your patience, and we’re sorry for the trouble you’ve had redeeming your points.
Our reward partner’s platform is currently down for maintenance. To keep members from running into failed redemptions, we’ve paused reward processing until it’s back up. That’s why you’ve been seeing errors, and we’re sorry we haven’t been able to resolve it sooner.
Your points are safe in your account, and we’ll process your gift card as soon as the platform is available again. We’re glad you enjoy the surveys and hope to have you redeeming smoothly very soon.

Rated 4 out of 5 stars

Top Surveys

Survey World are one of the leading survey companies.

21 October 2026
Unprompted review
Surveyworld logo

Reply from Surveyworld

Thank you for the kind words! We’re proud to hear you rate us so highly, and we’ll keep working to earn it with every survey. Happy surveying!

Rated 1 out of 5 stars

Disqualified for survey completion!!

You spend time completing surveys. At finish 100% you are disqualified. No payment?

18 October 2026
Unprompted review
Surveyworld logo

Reply from Surveyworld

We’re sorry. Getting to 100% of a survey and then being disqualified with no reward is really frustrating, and we understand why you’re upset. Eligibility for each survey is set by the research company running it and should be checked at the start, not once you’ve finished. A disqualification at the end isn’t how it’s meant to work, and we’re raising these cases with our partners.
Please get in touch through the contact form on our website with the email address you registered with and roughly when this happened. We’ll look into the survey and check what went wrong.

Rated 5 out of 5 stars

Fast and fun

Fast and fun, LOTS of surveys!

15 October 2026
Unprompted review
Surveyworld logo

Reply from Surveyworld

Thank you for the review! We’re glad you’re having fun and finding plenty of surveys to take. Happy surveying!

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