On my third order they sent me the wrong colour of Eapadrills that were a gift for my son. I live in Spain and waited for 3 weeks for them. They refuse to send me the correct colour pair and only a re... See more
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Easy to search on the website, good products, delivery on time. I like the delivery tracking system (regularly receive notifications) I will see after few month of usage
Modalità di acquisto rapida, tempi di consegna brevi, prodotto come da catalogo online, bravi ;-)
Sorry I do not speak Italian but it was an amazing experience.
Company details
Written by the company
V2 nasce a Biella nel 2014 dal sogno di due ventenni: creare capi unici realizzati in Italia e personalizzati a mano nel proprio laboratorio di moda con tessuti, vernici colorate e dettagli sartoriali. V2 si rivolge ai giovani, agli audaci, ai creativi, a chi accetta le novità con entusiasmo e pensa che infrangere gli schemi sia più motivante che uniformarsi alla massa; a chi vede il cambiamento come un’opportunità per migliorarsi e non ha mai paura di distinguersi. V2 crede che, nella vita come nel vestirsi, siano i dettagli a fare la differenza e che indossare un capo in cui riconoscersi appieno rafforzi la propria identità, introducendo così un nuovo modo di concepire l’abbigliamento e il legame indissolubile che c’è tra la moda e ognuno di noi.
Contact info
Strada Trossi 25, 13871, Verrone, Italy
- 3517873334
- customercare@v2brand.it
- store.v2brand.it
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Hasn’t replied to negative reviews
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Dreadful Customer Care
On my third order they sent me the wrong colour of Eapadrills that were a gift for my son. I live in Spain and waited for 3 weeks for them. They refuse to send me the correct colour pair and only a return policy which is too time consuming and costly. Absolutely appalling when I can choose from anywhere.
No refund for returned article
No refund for returned article. No reaction on e-mails.
Love my V2
I discovered this brand last year and I am now owning 3 pairs. The design and leather quality is great. Besides being made in Italy (a crucial element for me, or at least made in Europe), they are well made, built and comfortable. I do not see many improvement point, but If I had to point 1 .. i would say that maybe the internal textile could be improved, as it is getting used very quickly.
But please keep it up , never stop producing in Italy with typical italian design greatness. And please never fall into the typical "boggi" trap.. (playing with "italy" brand, doubling prices and producing in china).
Great Great Job.
Don't buy here
Don't buy here. Nice designs, but not costumer care at all. Impossible to get an answer from them. I am waiting to return products for almost 4 weeks!
Colors not accurate
unfortunately the colors displayed on their website do not correspond with the reality.
I bought a pair bright red & white shoes to found out that the red was more Bordeaux . That's ruined it for mr. I sent it all back.
Slooooow shipping
3weeks to get the shoes???
Come on.
Should be able to go than in 3 day like everyone
Good product / fair price / good delivery
Easy to search on the website, good products, delivery on time. I like the delivery tracking system (regularly receive notifications)
I will see after few month of usage
Splendid quality and the staff were…
Splendid quality and the staff were quite helpful
Bad quality, too expensive
Nice sneaker, unfortunately I had a hole in the front after 5 months and the lining on the inside of the heel came loose at the back. No response from them. Too expensive for the quality.
Sorry I do not speak Italian but it was…
Sorry I do not speak Italian but it was an amazing experience.
Easy purchase, easy happiness
Modalità di acquisto rapida, tempi di consegna brevi, prodotto come da catalogo online, bravi ;-)
the shoes are squeak when walking
the shoes are squeak when walking, the service department doesn't care...
Tutto top viva il made in Italy
Reply from V2 Brand
Top brand
Top brand!
Beautiful shoes and clothing from my hometown. Ecommerce and local store both brilliant. Recommended 🤩
Reply from V2 Brand
Recommend Italian brand
Quick delivery, easy to buy quality products. No problem to return an item and get the money back.
Only miss the communication in english, as I don't speak italian
I love whatever product they bring out
I love whatever product they bring out. Excellent materials and workmanship. highly recommended
Reply from V2 Brand
Just wanted to give a big 'thumbs-up'…
Just wanted to give a big 'thumbs-up' to V2 Brand. Excellent products coupled with responsive, courteous and understanding customer service (such a rarity these days especially with online retailers).
Try them out....
Reply from V2 Brand
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