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Skine.com Reviews 

315
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the service for being fast, reliable, and efficient, often highlighting the ease of use for various payment methods like gift cards, crypto, and Google Pay. Reviewers frequently describe the overall service as great and trustworthy, with many finding it a convenient solution for their needs. However, some customers also noted significant issues with orders, frequently reporting not receiving confirmation emails or digital codes after payment. A recurring concern is the requirement for extensive identity verification (KYC) after a purchase has been made, which was often not disclosed upfront. This process, sometimes involving biometrics, led to frustration and a perception of delayed access to digital goods. Several reviewers also expressed significant dissatisfaction, citing lost funds and a lack of communication or support regarding their issues.

What people talk about most

Payment

People report ambiguous experiences with payment, with some finding the service good for quick fund transfers... See more

Service

Customers had ambiguous experiences with service, with many reviewers expressing satisfaction, describing it... See more

Website

Users describe ambiguous interactions with the website, with some reviewers praising it as an "awesome... See more

Product

Reviewers highlight ambiguous aspects of product, with some expressing satisfaction, noting that the system... See more

Order

Customers consistently note negative experiences with order, with many reporting issues such as goods being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had some issues for getting my card to work but got it working so service is great would buy again 😁

Rated 5 out of 5 stars

The service works! These guys process crypto transactions the right way, you aren't tied to using a Coinbase account, or significantly limited to the wallets and/or crypto you can use. They handle the... See more

Company replied

Rated 5 out of 5 stars

The service works! The industry they operate in is littered with all sorts of legislative land mines that make it incredibly difficult for a provider to offer continuous, high quality service. As a co... See more

Company replied


Company details

  1. e-Commerce Agency

Written by the company

Skine provides unique gift cards and quick, easy access to games and media via email.

Trusted Online Shop

Written by the company

Focused on customer satisfaction
We focus on customer satisfaction and promoting repeat purchases by offering a smooth user experience, a variety of Rewarble products, diverse payment options, and a quick checkout process.

Contact info

Service Desk

If you have any questions or comments, we welcome your feedback.

3.5

Average

TrustScore 3.5 out of 5

315 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.5

All reviews

(315)

166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% Trusted

100% Trusted

21 July 2026
Skine.com logo

Reply from Skine.com

Thank you! We're glad everything went smoothly, and a 100% trusted rating means a lot to the Skine team. We look forward to having you back soon.

Rated 5 out of 5 stars

The service just works

The service just works. Within the past year that I've used Rewarble I've had pretty much no issues. Somebody sends a gift card, you redeem it, you can use it for whatever. The fees do get a bit high in some places though, but that's to be expected.

17 July 2026
Skine.com logo

Reply from Skine.com

Thank you for taking the time to share such a considered review. We're pleased the experience has been consistent and straightforward for you. Your point on fees is noted and appreciated; feedback like this genuinely helps us. We're here whenever you need us.

Rated 5 out of 5 stars
Skine.com logo

Reply from Skine.com

Happy to have you shopping with us! Whether it's a treat for yourself or a gift to send on, we want it to be an easy experience every time - and it sounds like it was. Come back whenever you need us.

Rated 1 out of 5 stars

They do not whant to deliver product…

They do not whant to deliver product untill you give them your id. They ask for id after you pay.

12 July 2026
Unprompted review
Skine.com logo

Reply from Skine.com

Thank you for your feedback, and we understand this step can be frustrating when it is not expected.

In certain cases we are required to carry out an identity verification before an order can be completed. This is a security and regulatory measure, and it applies only in specific situations rather than to every order. We are not able to waive it, but it is a standard check and not a barrier to receiving your order once completed.

We would like to help get this resolved for you. Please contact us at support@skine.com and we will look into your order directly.

Rated 5 out of 5 stars

Insane Website

so fast so good and just insane website love to use it as an alternative if you cant recieve payments or

12 July 2026
Skine.com logo

Reply from Skine.com

Thank you for the enthusiasm and for making us your go-to. We're glad the platform has been a reliable option for you, and we appreciate the support.

Rated 2 out of 5 stars
Skine.com logo

Reply from Skine.com

Thank you for your feedback. We understand that fees are an important part of the decision, and all applicable fees are shown transparently before a purchase is completed, as well as on our fees page at skine.com. If you feel you were charged something unexpected, we'd be glad to look into it for you at support@skine.com.

Rated 3 out of 5 stars

DO NOT ORDER ON WEEKEND!

Awful experience when ordering over a weekend!

Upon completing my purchase, the goods were locked behind a verification. After completing parts of that verification, my final step was to send my phone bill with the number included as proof. However, the only way to do this is via the support section, which sends as an email. I sent this late Friday night, and had no such thing as a word back bar the automated email response until Monday morning.

Ultimately, you leave the service relieved you haven't been scammed or lost out. However, that way of trading will leave a lot of people short when we live in an age of receiving digital goods immediately, especially essential when it is being purchased as a gift.

6 July 2026
Unprompted review
Skine.com logo

Reply from Skine.com

Thank you for taking the time to share this. We understand the frustration, particularly when a purchase is time-sensitive and intended as a gift.
We do ask for verification on certain orders to keep the platform secure and protect our customers, which, as you noted, is part of what prevents purchases from going wrong. We also recognise that reassurance counts for little when it comes at the cost of a delay, and how quickly we handle these checks, including over weekends, is feedback we are taking on board.
If anything remains outstanding on your order, please contact us at support@skine.com and we will look into it directly.

Rated 5 out of 5 stars

Can you answer on my mail it has been 2…

Can you answer on my mail it has been 2 day thanks

6 July 2026
Unprompted review
Skine.com logo

Reply from Skine.com

Thank you for flagging this, and we are sorry for the wait. We would like to get this resolved for you as quickly as possible. Please reply to your existing email with your order number, or send it to support@skine.com, so we can locate your case.

Rated 5 out of 5 stars

Hgghgghhhhhhh

Gooooooooooood

5 July 2026
Skine.com logo

Reply from Skine.com

Thank you, we're glad to hear you had a good experience with Skine! If you ever need anything, just reach out at support@skine.com.

Rated 1 out of 5 stars

If you request KYC after a purchase has…

If you request KYC after a purchase has already been made and my money has been charged, you are a terrible service. Avoid this service for this reason alone, because either way, it’s a scam, even if your money is refunded. The money was deducted, I have no intention of verifying anything, the refund takes several days, I didn't get the product, and I couldn't give it as a gift. Do not use this service.

1 July 2026
Unprompted review
Skine.com logo

Reply from Skine.com

We hear your frustration - being asked to verify your identity after an order has gone through is not what anyone expects and we understand why that felt wrong.

Identity verification is part of running a secure, compliant platform, and we recognise the timing here was inconvenient. What we want to make clear for you and for anyone reading this: your money has not been lost. If you'd prefer not to verify, the amount is returned to you and we're sorry that a reversal isn't instant.

We'd like to look at your specific order and make sure it's closed out properly. Please reach out to us at support@skine.com with your order details and we'll take it from there.

Rated 5 out of 5 stars

Once understood the steps 123

Once understood the steps 123

28 June 2026
Skine.com logo

Reply from Skine.com

Love to see the five stars - thanks so much! Once you've got the flow down it's smooth sailing and we're glad it all came together for you. Hope to have you back soon!

Rated 5 out of 5 stars
Skine.com logo

Reply from Skine.com

Thank you for the feedback, it's good to know you've found us fast and reliable. Should you ever need assistance, our team can be reached at support@skine.com.

Rated 1 out of 5 stars

Refused to give me my gift-card

Refused to give me my gift-card would not recommend at all customer service was horrible ignorer me for days

23 June 2026
Unprompted review
Skine.com logo

Reply from Skine.com

We're sorry to hear about this experience, not receiving your gift card and waiting days without a clear response is genuinely frustrating, and not the standard we want you to have.

We'd like to look into what happened with your order and get it resolved properly. Please reach out to us at support@skine.com with your order details, and we'll review your case directly and make sure it's followed through.

Rated 5 out of 5 stars

Just super dope!

Just super dope!

23 June 2026
Skine.com logo

Reply from Skine.com

Thank you so much, that's great to hear! We're glad you're enjoying it. For any questions down the road, our team is available at support@skine.com.

Rated 5 out of 5 stars

Actually very easy

Actually very easy

18 June 2026
Skine.com logo

Reply from Skine.com

Thank you, we're glad to hear it was straightforward for you! Any questions in future, our team can be reached at support@skine.com.

Rated 5 out of 5 stars
Skine.com logo

Reply from Skine.com

Thank you for the kind words! We always aim to do right by our users, so it's great to hear that came through.
If you ever need anything, our team is available at support@skine.com.

Rated 1 out of 5 stars

They took my money

They took my money, and the tech completely failed. I reached out for support, and they never bothered to respond. I want a refund. Their support says if you have a tech issue you can get a full refund.

10 May 2026
Unprompted review
Skine.com logo

Reply from Skine.com

We are sorry that you had this experience. A colleague has already been in touch with you regarding this matter, and we are currently awaiting your response via email.

Rated 5 out of 5 stars

The service works

The service works! The industry they operate in is littered with all sorts of legislative land mines that make it incredibly difficult for a provider to offer continuous, high quality service. As a consultant who works in the industry myself I fully understand the challenge this company faces and I am thankful they are able to deliver consistent, high quality service to me. The rates aren't cheap, but they are fair.

4 May 2026
Skine.com logo

Reply from Skine.com

This review genuinely means a lot - thank you! Coming from someone who works in the industry and understands the challenges firsthand, your words carry real weight. You're absolutely right that navigating this space is no small feat, and we work hard every day to stay consistent and reliable despite it all. Really glad the service has delivered for you, and we hope to keep earning your trust. See you next time!

Rated 5 out of 5 stars

profesionall

pro in 100% - I can clearly say positiv

30 April 2026
Skine.com logo

Reply from Skine.com

That means a lot - thank you! Professionalism is something we genuinely care about and it's great to hear it comes through so clearly. Hope to see you back on Skine soon!

Rated 5 out of 5 stars

Fast

Fast trustful no complication

19 April 2026
Skine.com logo

Reply from Skine.com

Three things we work really hard to deliver every single time - thank you! Really glad the experience lived up to it. Hope to see you back on Skine soon!

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