Skechers Reviews 

8,298
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I'm a photographer,lived nomadic before and often got sick of exhaustion but in 2019 in Aruba I used Skechers for the first time and I got better stamina. Now so sad that Norway don't have much option... See more

Rated 5 out of 5 stars

Very reliable! Part of my order was stolen during transit which never happened to me before, I was panicked. Skechers were very professional, refunded me immediately and helped me re-make my order. I... See more

Rated 4 out of 5 stars

There was no whatsoever communication regarding delivery. And it took 7 working days from the order. But shoes are nice as always. I will order again here, just take into account delivery times as wel... See more

Rated 5 out of 5 stars

I never received my order and I send an email with complain but Skechers is not responding . I want my shoes or I want my money back. Update 08.05.26: Skechers sent new package and order received. Sh... See more

Company replied

Company details

  1. Shoe Store

About Skechers

Written by the company

Nordens største utvalg av Skechers
På Skechers.no finner du Skandinavias største utvalg av Skechers.

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Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.3

All reviews

(8,298)

2,107 reviews in the last 12 months

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Rated 1 out of 5 stars

Ikke samme memory foam lenger-dårligere kvalitet og ingen demping

Jeg kjøpte første gang Skechers i 2018-2019 og ble frelst av den super gode kvaliteten på solene av memory foam. Ekstrem komfort med ekte myk Memory Foam. Det er grunnen til at jeg ble lojal kunde.
Skecher jeg har kjøpt etter pandemi, har ikke samme kvalitet lenger. Sålene er hardere, tynnere og gir ikke i nærheten av samme demping, selv om de fortsatt markedsføres med memory foam og annet. Føler meg lurt!
Kvaliteten er redusert, samtidig som markedsføringen spiller på det gode ryktet de bygget opp tidligere. Det er ikke lenger forskjell på Skecher og andre billig merker. Ikke kjøp disse hvis du håper på å få sko med demping eller ekte memory foam.

Resultatet er at trofaste kunder sitter igjen med et produkt som ikke lever opp til forventningene.

Svært skuffende.

I bought my first Skechers around 2018–2019 and was very impressed by the comfort. The Memory Foam soles were soft, well-cushioned, and truly unique – that’s what made me a loyal customer.

Since the pandemic, the quality has changed significantly. The newer pairs I’ve purchased have harder and thinner soles, and provide nowhere near the same level of cushioning, even though they are still marketed as “Memory Foam”.
To me, this feels like a clear reduction in quality, while the marketing continues to rely on the strong reputation built in the past. As a customer, I’m left with the impression of being misled.

Today, I no longer feel that Skechers stand out from cheaper alternatives.
Not recommended if you expect the same comfort as before.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

First

First, I ordered and paid on the same day on 25.03.2026. It was supposed that you would deliver the product within 4-6 business days. The order did not arrive within 6 days, nor did any helpful information if the order would have been delivered earlier, as I was notified by email that it was a gift. The refund for the product I purchased has been more than 1 month from the date of purchase and more than 15 days from the moment the product was withdrawn from you that was not sent to my account. I want to have a quick refund of the money in my account and I hope that there will be no misunderstanding with any extra payment. The mistake is on your part. Thank you and I will no longer be a customer of Skechers. After negligence at every link. Information + Delay in delivery + Negligence in refunding the money.

25 March 2026
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Reply from Skechers

Thank you for your review, and we apologize for the experience you have had.

We have contacted you via email and look forward to your reply.

Rated 5 out of 5 stars

I never received my order and I send an…

I never received my order and I send an email with complain but Skechers is not responding . I want my shoes or I want my money back.
Update 08.05.26: Skechers sent new package and order received. Shoes are great as expected. Thank you for sorting issue with postal service.

9 April 2026
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Reply from Skechers

Thank you for your review, and we are sorry to hear that you have not received your order.

We can see that we have responded to your inquiry the same day it was received, and we have also started a search for your order with the shipping carrier. We will get back to you as soon as we have more information.

We appreciate your patience, and we apologize for the inconvenience.

Rated 1 out of 5 stars

Qulitätsmangel / quality defect

Insgesamt war ich bisher mit den Schuhen von Skechers immer sehr zufrieden.

Leider musste ich mich aufgrund einer Produktbeschädigung an den Kundenservice wenden.
Nach nur anderthalb Monaten löste sich die Sohle seitlich am Schuh. Für mich ein klarer Produktionsfehler/Qualitätsmangel.
Enttäuschenderweise erhielt ich keinerlei zufriedenstellende Hilfe vom Support.

Das trübt mein Bild von Skechers sehr.

Overall, I’ve always been very satisfied with Skechers shoes.

Unfortunately, I had to contact customer service due to a product defect.
After just a month and a half, the sole came loose on the side of the shoe. To me, this is clearly a manufacturing defect or quality issue.
Disappointingly, I received no satisfactory assistance from customer support.

This has really tarnished my opinion of Skechers.

20 April 2026
Unprompted review
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Reply from Skechers

Thank you for your review, and we are sorry to hear about your experience.

However, it appears that your purchase was made in Germany, and you have written your review to Skechers Norway. We would therefore recommend that you move your review to the correct Skechers page, so that the right team can assist you in the best possible way.

Rated 2 out of 5 stars

I bought shoes from your company

I bought shoes from your company. I previously ordered size 37 and they were fine, but the ones I received are too small. I wanted to ask where I can return them and order a larger size. Please provide the address where I can return them. Thank you, Beata Sowizdzal.

25 March 2026
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Reply from Skechers

Thank you for your review, Beata. We apologize that the shoes you received are too small. We can see that we have received your return. You will receive a refund to your original payment method, and you are welcome to place a new order in a larger size. If you have any questions, please don't hesitate to contact us.

Rated 1 out of 5 stars

too late

too late! still not received the shoes ordered 21.03!!

24 March 2026
Skechers logo

Reply from Skechers

Hi Shahram ,

Thank you for your review.

We are sorry to hear that you experienced a delay in the delivery of your order.

We understand that this can be frustrating and are continuously working to improve our delivery processes.

Rated 5 out of 5 stars

trusted quality

Always trusted quality of skechers. My husband and I especially love the slip ins because it really is no fuss when you're in a hurry. No need to bend down or anything. Not even laces, which is really irritating when it gets unlaced however tight you do it.

10 March 2026
Rated 4 out of 5 stars

Always quick delivery

Always quick delivery. Good quality shoes. This is my fourth pair. The only negative is that all pairs are the same size however for some reason the new pair are definitely smaller in size and narrower than Skechers tend to be. Not sure why.

27 January 2026
Rated 1 out of 5 stars

half of my parcel is missing

half of my parcel is missing

29 December 2025
Skechers logo

Reply from Skechers

Thank you for taking the time to leave a review.

We can see that your order was sent in two separate shipments, and that one of them was unfortunately delayed in transit. We can also see that you have since received your full order.

If there is anything at all you are unsure about, please don’t hesitate to contact our customer service.

Rated 5 out of 5 stars

Everything worked fine

I got good info al the way and they arrived as promised. The bid was pleasant and service minded.
Everything worked perfectly. I Wold recommend you to other people.

5 September 2025
Rated 2 out of 5 stars

Great shoes, poor delivery/service

I ordered Skechers about three weeks ago. After a full week with no updates, I discovered the parcel had been sent to the wrong person and I wasn’t informed. I’ve had to go back and forth with support for another week, and the replacement will take another 8 days IF all goes according to plan. Product quality is great, but the delivery and communication were disappointing.

25 October 2025
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Reply from Skechers

Hi Katayoun

Thank you for your feedback. We’re glad to hear you’re happy with the product quality, but we completely understand your disappointment with the delivery issue and the delay in communication.

Your order was unfortunately part of a mix-up where some parcels were sent to the wrong customers. A replacement has now been sent and should arrive within the next few days.
We sincerely apologize for the delay and inconvenience caused, and we appreciate your patience.

Kind regards,
Skechers Customer Service

Rated 1 out of 5 stars

Parcel I payed for got lost in the post. My order arrived in Norway and cleared…

My order arrived in Norway and cleared customs 14 days ago, but I never got my order. Phoned customer service on Friday (5 days ago today) and yes there was a problem, the parcel was missing after clearing customs but he assured me they would track it and keep me informed. I havn’t heard a word since and I fear the money I spent is lost!!

21 October 2025
Skechers logo

Reply from Skechers

Hi Linda

Thank you for sharing your experience. We can confirm that a trace has been initiated with the shipping company, as your parcel went missing after clearing customs in Norway.

We’re sorry for the delay and the lack of updates so far. We’ll be in touch as soon as we receive new information from our delivery partner. Thank you for your patience.

Kind regards,
Skechers Customer Service

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