Skargards Hot Tubs Reviews 

1,408
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional build quality of the products, noting that the tubs look stunning and heat up very quickly. People also appreciate the helpful service, friendly reception, and the clear information available on the official website. However, some people mentioned that these units are quite heavy and require a strong team of friends to maneuver into position. Buyers also noted that proper site preparation and careful planning ahead of the scheduled delivery date are completely essential. Reviewers pointed out that setting up certain accessories or the filtration system takes a little extra time and effort.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting its exceptional build quality and beautiful... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are well-built,... See more

Delivery service

Clients share positive opinions on delivery service, highlighting that orders arrive on time and smoothly.... See more

Staff

Customers consistently report positive experiences with staff, praising the team for being extremely helpful,... See more

User experience

Consumers find user experience to be very satisfying and seamless, highlighting the informative website and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering my Skargards hot tub was an enjoyable and easy task. The web site gives you all the information you need and the build your own feature works well. I live in a remote area but the delivery wa... See more

Company replied

Rated 5 out of 5 stars

We visited the production site before ordering and was welcomed to see the hot tub in real life. We met a helpful person who gave us good information before we ordered. Everything was delivered as p... See more

Company replied

Rated 5 out of 5 stars

After wanting a wood burning hot tub for years, I decided to buy the wife one for her 40th. Weeks of non stop searching, I opted for a Skargards regal. Honestly, we couldn't be happier. Easy to contac... See more

Company replied

Rated 5 out of 5 stars

The time from order to delivery was pretty quick considering. Communication was great. The delivery company were very helpful - they rang to ask for a preferred day, contacted me the day before with a... See more

Company replied


Company details

  1. Hot Tub Store
  2. Outdoor Bath
  3. Outdoor Swimming Pool
  4. Spa Garden

Written by the company

In accordance with Swedish culture, all Skargards hot tubs are equipped with a stove that heats the water exclusively with wood. No electrics, no distractions, just the sound of the logs crackling and a smell reminiscent of childhood campfires.

Skargards Hot Tubs / Skärgårdstunnan

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(1,408)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and direct contact with…

Great service and direct contact with Skargards. Verry fast delivery. We received our Royal 220 three weeks ago and have been enjoying it since. A happy customer, Olivier

20 April 2026
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Reply from Skargards Hot Tubs

Hi Olivier,

Thank you so much for the great review!

It's good to hear that you're enjoying your Skargards hot tub and that the delivery and service met your expectations. There’s nothing we like hearing more than a customer putting their tub to good use.

Happy bathing, and thanks again for choosing Skargards!

Warm regards,
Mark & Martin

Rated 5 out of 5 stars

Hot Tub from Skargards

We ordered a Hot Tub from Skargards. They went to great lengths to get the Hot Tub to us before Easter so that our family members could help us move it to its site.
The delivery man was great, and added it to his load as the last drop before the Easter break especially so that we could receive it.
The Hot Tub is great, everything was in order, and the instructions for installation were easy to follow.
It heats ups pretty fast, and is very well insulated so only drops a few degrees overnight when the lid is on.
I would recommend the product and this company as being first rate.

13 April 2026
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Reply from Skargards Hot Tubs

Hi Catherine,

Thank you for taking the time to leave such a kind review!

I am happy to hear that we were able to get your hot tub delivered in time for the Easter break and that the delivery went so smoothly. It’s also great to know that you're finding the insulation and heating performance to be effective.

We really appreciate the recommendation. Enjoy your time in the hot tub with your family!

Best regards,

Mark & Martin

Rated 5 out of 5 stars

What an amazing product!

What an amazing product and just superb customer service from Mark. I would definitely buy anything that Mark is selling!
Also had an opportunity to chat with Martin who was also very nice and helpful.
Great build, highly recommend it.
Thank you very much Mark.

16 February 2026
Unprompted review
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Reply from Skargards Hot Tubs

Hello Aviram,

Thank you so much for the kind words and the 5-star review!

It was a pleasure working with you to get your hot tub shipped to Portugal. We take a lot of pride in our customer service and the build quality of our tubs, so hearing that you’re happy with both makes our day.

Enjoy the hot tub, and don't hesitate to reach out if you ever need anything else.

Warm regards,
Mark & Martin

Rated 5 out of 5 stars

Excellent product & service

Excellent product & service. Well designed and constructed. With a 350L tank of air source heat pump 50C hot water kick starting the process, the hot tub goes from empty to 38C in 1hr45! Don’t under estimate the number of people you need to move it into its final location.

27 February 2026
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Reply from Skargards Hot Tubs

Hello Alastair,

Thanks for your praise as well as the constructive feedback. Enjoy your hot tub to the fullest and don't hesitate to get in touch with us if you need anything at all - we're always happy to assist.

Warm regards,
Martin & Mark

Rated 5 out of 5 stars

Super easy ordering and everything…

Super easy ordering and everything arrived spot on specification, good communication from the team. Tub is super easy to set up and really good quality. I’m very impressed with the thermal efficiency. Our outside temp is 6degrees and it took less than 2 hours to get to 40 even with the tub in an exposed position on top of a hill. 24 hrs after the fire died out , with the lid on it’s still 29 degrees !!! How?? Love that the air bubbles are warmed too ,in our old electric tub they used to be cold. Looks beautiful too, simple clean lines good quality materials- I’m glad I did my research it’s paid off !

15 January 2026
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Reply from Skargards Hot Tubs

Thank you very much for taking the time to leave such a detailed review.

It's nice to hear that you’re impressed with the heating time and thermal efficiency.

Wishing you many relaxing sessions in your new hot tub, and thanks again for the recommendation.

Warm regards,
Mark & Martin

Rated 5 out of 5 stars

Great hot tub, great service

Lovely hot tub, great customer service from Mark at Skargards, always on hand to answer any questions.

24 December 2025
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Reply from Skargards Hot Tubs

Hi Ellie,

Thank you for the kind words.

I’m glad to hear you’re enjoying the hot tub and that you’ve been happy with the support along the way. If you ever have any questions in the future, you know where to find me.

Kind regards,
Mark

Rated 5 out of 5 stars

Perfect!

We have bought not one but two Skaegards. We got it for our home in France and loved it so much that we bought it again for our home in the UK.

The quality is impressive, made with the best materials that really last. Their design is beautiful and the attention to detail is impressive. The water heats really well and the cover keeps the warm until the next day, even in winter.

We went for the filtration system the second time around and love it as the water stays clean for much longer.

We love the process of lighting the fire and enjoying the hot tub with our children.

Their customer service is wonderful. Super quick to respond, with very insightful and tailored answers to our needs. They really cared about us.

We recommend it!

3 February 2026
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Reply from Skargards Hot Tubs

Hi Marta,

Thank you so much for taking the time to leave such a thoughtful review.

It’s fantastic to hear that you’re enjoying not just one, but two Skargards hot tubs, and that they’ve found a place in both your homes in France and the UK. Knowing that the quality, design, and durability have lived up to your expectations is rewarding to hear.

We like the fact that you are enjoying the hot tub with your children and that is has become part of your family time — that’s exactly what these tubs are made for.

Enjoy many more warm, relaxing moments, and thank you again for the recommendation.

Mark & Martin

Rated 5 out of 5 stars

Top quality, great service

after comparing Skargards vs competitors online, I phoned them up and was given all the information I needed to make an informed decision. While you'll pay a premium vs others, you're getting top quality manufactured in Sweden and also the insurance that somebody will answer the phone if something happens in the future. Great packaging and delivery.

23 January 2026
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Reply from Skargards Hot Tubs

Hello Benoit,

Thank you for leaving us this Trustpilot review. We deeply appreciate the positive feedback! Enjoy your Skargards hot tub and don't hesitate to contact us in the future if you need anything at all.

Warm regards,

Martin Q.

Rated 5 out of 5 stars

Fantastic service from start to finish!

Fantastic service from start to finish. The whole process of purchasing our hot tub was smooth, prompt, and completely stress-free. The tub itself is absolutely marvellous and exceeded our expectations. Any questions we’ve had were answered quickly - they’re always at the end of the phone and genuinely so helpful. Highly recommended.

2 January 2026
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Reply from Skargards Hot Tubs

Hi Jessica,

Thank you so much for taking the time to leave such a great review. We’re happy to hear that the whole process was smooth and stress-free, and that the hot tub exceeded your expectations.

Your feedback on our service means a lot to both Martin and myself. Enjoy many relaxing moments in your hot tub, and thank you for the recommendation.

Warm regards,
Mark & Martin

Rated 5 out of 5 stars

Great Hot tub!

Easy to use website with lots of relevant information, friendly and responsive customer service and a fantastic hot tub!

2 January 2026
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Reply from Skargards Hot Tubs

Hi Karen,

Thank you for taking the time to leave us a 5 star review. We’re happy to hear that you found the website easy to use, the information helpful, and our customer service responsive.

Most of all, we’re happy that you’re enjoying your hot tub.

Warm regards,
Mark & Martin

Rated 5 out of 5 stars

Great product

Great product , good coms equals happy customer

2 January 2026
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Reply from Skargards Hot Tubs

Hi Barry,

Thank you for taking the time to leave a review — we really appreciate it. I’m glad to hear you’re happy with the product and the communication.

Enjoy your Skargards hot tub, and please get in touch if you need anything at all.

Warm regards,
Mark & Martin

Rated 5 out of 5 stars

Great hot tub

Great hot tub. We visited the factory in Åmål, and the showroom were on a platform in the manufacturing hall. We got a very friendly reception with good information and advice. Ended up with the Panel 220 that was delivered well before promised time. The hot tub is beautiful, works perfect and we enjoy it immensely. Absolutely recommended.

30 December 2025
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Reply from Skargards Hot Tubs

Hi Thomas,

Thank you for taking the time to leave such a thoughtful review. It was a pleasure welcoming you to our factory in Åmål, and we’re delighted to hear that the visit, advice, and overall experience helped you find the right hot tub.

It’s great to know you’re enjoying your Panel 220 and that everything met your expectations, from delivery to performance.

Wishing you many relaxing moments in your hot tub — thank you again for your kind words.

Warm regards,
Katariina

Rated 5 out of 5 stars

The accuracy of the information shared…

The accuracy of the information shared at the time of purchase was impressive, and the staff was incredibly courteous and supportive. Mark, part of the customer service team, was exceptional. I would highly endorse Skargards to others.

31 December 2025
Unprompted review
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Reply from Skargards Hot Tubs

Hi Krystal,

Thank you very much for taking the time to leave such a kind review. We’re really happy to hear that you found the information clear and accurate, and that the support you received made a positive difference.

It was a pleasure helping you, and your recommendation truly means a lot to us. We hope you enjoy your Skargards experience for many years to come.

Warm regards,
Mark & Martin

Rated 5 out of 5 stars

Skargards hot tubs are top quality

Skargards hot tubs are top quality! Beautifully designed tubs that are a real luxury and is the “Pièce de résistance“ of my garden project. The service provided from pre to post sale has been excellent, the team have promptly responded to any questions I’ve had and the delivery timing and customer care was excellent.

18 December 2025
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Reply from Skargards Hot Tubs

Hi Damian,

Thank you very much for taking the time to leave such a detailed and kind review. We’re delighted to hear that your hot tub has become the centrepiece of your garden project, and that you’ve been happy with both the product and the service from start to finish.

It was a pleasure helping you along the way, and we hope you enjoy many great moments in your Skargards hot tub for years to come.

Warm regards,
Mark & Martin

Rated 5 out of 5 stars

Great hot tub design & build.

The company has a great web site which greatly assists making an informed decision as regards which product to choose. Great communication prior to delivery and am really impressed with the quality and build of the hot tub. Pleased we choose Skangards. Does help to have 4 or 5 able bodied friends to manoeuvre the tub into position off the delivery pallet. It is fairly heavy and awkward so good site preparation ahead of delivery is essential!

24 November 2025
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Reply from Skargards Hot Tubs

Hello David,

Thank you for contributing a review on Trustpilot. We deeply appreciate it! Enjoy your new hot tub and don't hesitate to reach out in the future if you need anything at all.

Warm regards,
Martin & Mark

Rated 5 out of 5 stars

Delighted with our Regal 220

Delighted with our Regal 220. Mark was great to deal with; very quick to reply and nothing too much trouble.

Delivery was on the button and the delivery company were great to deal with. The 220 is a handful to manoeuvre if you are short of help, but we managed with three people and a pallet truck across the lawn.

Do make sure you take the time to read all the instruction booklets- they are very well written - I managed to get the tub into perfect position and felt very pleased with myself, then realised I’d not attached the pipe to the drain outlet. If you get a filter unit and heat unit with it, have a plan for where it’s going to be situated and it needs to go under cover. I am currently in a quandary about distance from tub vs. heat loss through the pipes (first world problems). I wonder whether an internal filter solution might feature in later models?

It heats very quickly for such a huge volume- about 4 hours from tap temperature to 38 degrees, but that was with damp wood and letting it burn out in between. Was thoughtful about having no insulation under the tub, but it was still at 26 degrees after three days (about 13 degrees ambient) and then it was only a couple of hours to get back to 40 degrees last night.

Have had no issues at all. It’s a beautiful piece of kit, very well put together and the service from Mark was first rate. 5 stars.

15 November 2025
Unprompted review
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Reply from Skargards Hot Tubs

Thank you, Anthony, for taking the time to leave such a detailed and positive review.

It's great to hear about your positive experience, both with the Regal 220 hot tub and the service provided. We're happy to read that the hot tub has met your expectations in terms of quality and performance. Your feedback regarding the possibility of an internal filter solution is noted and appreciated as we continuously strive to improve our products.

Enjoy your hot tub, and if there's anything more we can assist you with, please don't hesitate to reach out.

Warm regards,
Mark & Martin

Rated 5 out of 5 stars

I love our Regal Dual Burn 190

I am so pleased with our Regal Dual Burn 190. Communication from Skargards was really prompt and clear.
Delivery was as described and within the expected timeframe.
It is well worth planning how you are going to move your hot tub into position before it is delivered. I managed to slide ours into position using timber as had to get it over stones and grass.
The hot tub was quite easy to assemble and looks great. I am amazed at how quickly the water heats with the log burner. It’s tricky to get the temperature just right, but with practice and a bucket of cold water to hand I’m getting great results.
With hindsight I wish I had ordered the steps and the shelf. It is quite high off the ground so would definitely consider these extra items if you are sitting it on the ground.

13 November 2025
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Reply from Skargards Hot Tubs

Hello Caroline,

Thank you so much for sharing your feedback on your Skargards experience. We appreciate you taking the time. Enjoy your hot tub to the fullest and don't hesitate to get in touch with us if you ever need anything.

Kind regards,
Martin & Mark

Rated 5 out of 5 stars

My dealings with Skargard have been…

My dealings with Skargard have been nothing short of fantastic. Dealing with Mark was a pleasure & the hot tub is of extremely high material & Build.

Extremely easy to assemble & the operation of the tub is very straightforward.

Highly impressed, terrific company to deal with .

Rory
Scotland

13 October 2025
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Reply from Skargards Hot Tubs

Hi Rory,

Thank you for taking the time to leave us a 5-star review. We're happy to hear about your positive experience, from the quality of our hot tub to the ease of assembly and operation.

If there's anything more we can do for you or any questions you have as you continue to enjoy your hot tub, please don't hesitate to reach out.

Warm regards,
Mark & Martin

Rated 5 out of 5 stars

Great Company, Experience and Hot Tub

Clear, precise, and straightforward at every step from selection and order to delivery. Faultless in all details. I would have no hesitation in recommending Skargards hot tubs.

Our Skargards hot tub exceeds our expectations. We are having so much fun and therapy. Just great!

25 September 2025
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Reply from Skargards Hot Tubs

Hi David,

Thanks for taking the time to leave us a review here - much appreciated! Enjoy your Skargards hot tub and don't hesitate to reach back out to us if you ever need any assistance whatsoever. We'll be happy to help.

Warm regards,
Martin & Mark

Rated 5 out of 5 stars

Super product, great service

Super product - really well-made, heats up in good time, bubbles and lights are a great addition also.

I had questions before purchase that Mark was knowledgeable and thorough in answering. Having never purchased a hot tub before, I found this very reassuring and helped us make our choice about the best tub / accessories package.

We were kept up-to-date with the delivery and it arrived as planned. Tough job to shift into place...we're glad we had arranged access to get the delivery truck close and that we got a team of strong people to lift it!

The after-service support provided by Martin with the one issue we have had was professional and we are very happy with the outcome.

All-in-all, we are delighted with our purchase and the whole family are looking forward to many more evenings of fun in the tub!

19 August 2025
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Reply from Skargards Hot Tubs

Hello Duncan,

Thank you for the thoughtful review - we greatly appreciate it. Enjoy your hot tub and do not hesitate to contact us again if you need anything. We'll be glad to help.

Warm regards,
Martin & Mark

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