Customer

Hello
We are so happy to hear that your delivery was speedy and that you found our prices great.
Thank you for your wonderful review!

Hi Customer, sorry to hear you aren't happy with the performance of your Hydro. There are many variables and it's important you follow process correctly.

If you drop me a email to satisfaction@hydrouk.co I will give you more insight into process, ensure there are no issues with product/performance your side, and organise any refund/return necessary if required.

I really am sorry for the experience thus far, but willing to solve with you via email! Hydro UK Customer Support

Thank you very much for taking the time to leave such a detailed review.

It's nice to hear that you’re impressed with the heating time and thermal efficiency.

Wishing you many relaxing sessions in your new hot tub, and thanks again for the recommendation.

Warm regards,
Mark & Martin

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky

Hi there,

We appreciate your feedback on our service and speed. We're sorry the banana blueberry flavour was too sweet for your liking.

Please feel free to pop an email to hello@eatsurreal.co.uk and our customer service team would be more than happy to make this right for you.

Best,

Rachel

Hello,

Thank you for taking the time to share your feedback.

We're sorry to hear about your experience and that we’ve fallen short of the service we strive for.

This past year, we’ve grown rapidly, with our teams working hard to bring you more products than ever before. As part of this growth, we expanded into a second warehouse a couple of months ago to improve stock availability and dispatch times.

Unfortunately, the transition didn’t go as smoothly as we’d hoped, and unexpected shipping delays have added to the challenges, resulting in a backlog and dispatch delays for some orders.

This has resulted in a higher volume of contact than usual, which is why our response times are currently longer than they should be. We want to assure you that we are working through all customer enquiries and will get back to all customers by email as soon as possible.

Resolving your query is important to us. We kindly ask for your patience, and a member of our team will be in touch with you shortly.

Many thanks,
DUSK Resolution Team x

Dear Customer,

Thank you so much for your positive feedback, we hope to see you soon again in our stores and on our website.

Best regards,
The Ron Dorff Team

Hi there, thanks for taking the time to leave a 5-star review.

Hi, thanks for your message. Please can you update your review and include your booking/customer request number so our Customer Service Manager can reach out to you once they have looked at your booking. Best, The AXS Team

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Hi,

Thanks for your honest review regarding our Halfords Autocentre. I am pleased to hear that your experience was a positive one and we really appreciate your feedback.

Best wishes, Chloe.

Good Afternoon

Thank you very much for taking the time to let us have your feedback and for placing your 1st order with BoilerJuice.

It is good to know that your delivery went really well and you were really happy with the price and swift delivery.

Our Customer Services Team is available 7 days a week on phone, email and live chat. We will always do our very best to assist you if you do ever have any queries.

Kind Regards

Customer Services

Hello, we're sorry to hear of the issues you're experiencing.

Unfortunately as you didn't leave an order ID with your review and we don't have your full name we're currently unable to look in to this and offer a resolution.

If you could please update your review to include your order reference number we'd be happy to look in to this as a priority.

We look forward to hearing from you.