SexyModest Boutique Reviews 

2,112
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,648 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for providing exceptionally fast, helpful, and courteous support when handling inquiries about sizing, shipping details, and online orders. Many people also deeply appreciate the comfortable, high-quality apparel and the prompt, efficient assistance readily available through the friendly, interactive live chat feature. However, some customers also noted occasional issues with clothing fit and experienced some minor difficulties during the return process. A few shoppers mentioned encountering challenges when trying to exchange apparel, obtaining return labels, or dealing with unexpected duplicate items in their shipments.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly. Reviewers consistently mention... See more

Customer service

Customers report deeply satisfying experiences with customer service, highlighting prompt, efficient, and... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt and efficient... See more

Product

Reviewers highlight positive aspects of product quality, describing the apparel as comfortable, super cute,... See more

Order

Clients share positive opinions on order, expressing deep satisfaction with the purchasing process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been working with Sommer on a package that was never delivered and she could not be nicer or more helpful! Through her, I have been able to keep working on this order; and her concern and inter... See more

Rated 5 out of 5 stars

Sommer, from Sexy Modest, was very efficient and helpful in resolving my dilemma. I ordered clothing August 10 and 12. I expected delivery by August 20. When I received and email the items were being... See more

Rated 5 out of 5 stars

These are the kindest women ever. Sommer in Client Services was amazing, super quick response and just a lovely heart connection while processing a retail transaction. As a woman business owner & CEO... See more

Rated 5 out of 5 stars

Debbie was awesome on chat and helped me to sort out what I would need. I will definitely recommend Sexy Modest to my friends as an affordable, quality clothing company with great customer support!!... See more


Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Shoe Store

Written by the company

We believe women are changing the world. We believe in making women's lives better. We believe in comfy, stylish and modest fashion. We believe in being a force for good. The Brigitte Brianna clothing line is comprised of elevated styles from dresses to basics in a variety of fabrics, designed for the everyday woman who doesn't have time to stare at her closet for 30 minutes picking out an outfit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(2,112)

1,577 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy exchange experience

I was concerned about the fact that my new Bridgette Brianna Essential Set in cream was more see through than I expected. Debbie was fabulous at helping me walk through the exchange process and order one that might be less sheer if from a different dye lot. She made the process super simple and I’m grateful for that. The replacement I got was still more see through than I wanted but the customer service experience was top notch. Very impressed.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Ease of return

I had to return my purchase for a bigger size. I returned it having to pay postage which was not that much and easy to do at my local Fed X. I received the product 3 days later!

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Chat Option - Sommer was extremely helpful

I spoke with Sommer through the chat option and she was extremely helpful. I had several questions and she was gracious with her responses even when I pressed her. Very satisfied with the customer service and will go ahead and make my purchase.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! She helped me with sizing and even offered a quicker shipping option, which was super helpful! Excited to get my set and hope that it fits perfectly!

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

I received a partial delivery, so I sent an email just to confirm the rest of the order was being shipped separately. Sommer responded in about an hour with a delivery update in such friendly and positive tone. It literally made my day! I also love the outfits that were delivered. Just a great experience all around! Thank you!

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Expedited delivery, great customer service

I placed an order this morning, but realized it would arrive after my flight.

Debbie was able to solve my issues with expedited delivery. In a matter of moments she made sure my items would arrive before my trip!

Best customer service!

2 September 2026
Unprompted review

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