Saal Digital Deutschland Reviews 

19,616
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I ordered a thick photobook 30x30 and the quality was exceptional as usual. The one thing that I don't like is the online designer. I found it really difficult to create 12pt font captions underneath... See more

Rated 4 out of 5 stars

Nice print quality, with some defects on some pages. I was particulary disappointed with the one I gifted to my parents, there was some color detached on one of the photos they really liked. I've a... See more

Rated 5 out of 5 stars

Got a voucher from Facebook for £100 for a professional line photo book. After submitting photos, the first hardcover one arrived. While the quality was superb, there were issues with the photos. S... See more

Rated 5 out of 5 stars

Generally, I liked the experience, and the resulting product sent to me was really good quality and thrilling! Just in the designing website, zooming was a bit annoying, as I had to use the +- scro... See more

Company replied

Company details

  1. Photo Lab
  2. Photo Printing Service
  3. Photography Service

Written by the company

Wir sind ein professionelles Fotolabor mit großer Begeisterung für die Fotografie. Wir arbeiten kontinuierlich daran, unsere Produkte weiterzuentwickeln, um höhere Standards zu erreichen und die Bedürfnisse unserer Kunden zu erfüllen. Als moderner Online-Dienstleister haben wir uns auf hochwertige Fotoprodukte spezialisiert, darunter Fotobücher, Fotoabzüge, Poster, Kalender, Grußkarten, Wandbilder (Alu-Verbund, Acrylglas, Hartschaumplatten, GalleryPrint) sowie Fotogeschenke.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

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Replied to 98% of negative reviews

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4.7

All reviews

(19,616)

4,542 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered a thick photobook 30x30 and…

I ordered a thick photobook 30x30 and the quality was exceptional as usual. The one thing that I don't like is the online designer. I found it really difficult to create 12pt font captions underneath my pictures without the designer converting the into big headlines and rearranging my page. Sometimes it would revert back to my old layout and give me the 12pt caption but other times it wouldn't do that at all - even if I deleted the photos and started again. I don't know if it was something I was doing wrong or if it is better to use the downloadable software. But other than this, 5 stars and I would recommend this company to anyone wanted large format or photobooks.

5 August 2026
Unprompted review
Rated 4 out of 5 stars

Nice print quality

Nice print quality, with some defects on some pages. I was particulary disappointed with the one I gifted to my parents, there was some color detached on one of the photos they really liked.

I've also ordered other books but they all have a bit of defects here in there, overall good quality/price ratio

19 July 2026
Unprompted review
Rated 5 out of 5 stars

Got a voucher from Facebook for £100…

Got a voucher from Facebook for £100 for a professional line photo book. After submitting photos, the first hardcover one arrived. While the quality was superb, there were issues with the photos. Some were cut off and people’s heads were cut off. After raising this, the company asked me to resubmit my photos and promptly sent me a new book, although soft cover. This, in my opinion was far greater quality than than the last. The photos are so clear and the print quality is outstanding. I would definitely recommend this company to anyone interested.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

SUPER!

I am extremely satisfied with the quality of the prints, they exceeded my expectations! The colors are vibrant, the details are sharp, and everything looks very professional. I was also impressed by how fast the shipping was; my order arrived much sooner than expected.

I will definitely be a loyal customer from now on. Highly recommended!

27 April 2026
Unprompted review
Rated 4 out of 5 stars

Your service is great

Your service is great. I liked how you have managed templates to adjust the pictures instantly. In my case, I find it a little bit weird in the combination of the cover of the photo book and the outer layer, however i chose it. But a part from that the quality of picture and everything is great. Thank you.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Good experience, website can be improved

Generally, I liked the experience, and the resulting product sent to me was really good quality and thrilling!
Just in the designing website, zooming was a bit annoying, as I had to use the +- scrollbar on the bottom right (at least I couldn't find any other shortcut key). And while zooming out, sometimes it didn't show the canvas anymore, and I had to close and open the "Seiten" part to reshow it to me.
Also, the search option in the "clipart" section could be improved.
At least on the website it was better than the iOS app; in the app somehow the button to upload pictures was not working.

1 March 2026
Unprompted review
Saal Digital Deutschland logo

Reply from Saal Digital Deutschland

We’re glad to hear that you generally liked the experience, especially when using our website. 🙂

At the same time, we understand how frustrating the zoom behavior and the issues with the canvas display can be, as well as the limitations in the clipart search. Your feedback on this, and on the upload button not working properly in the iOS app, is very valuable to us and will be passed on to our development team. To be able to have a closer look at your case we sent you a message here via Trustpilot.

Rated 5 out of 5 stars

Very good

Da das Fotobuch nach Spanien ging, kann ich nur die Reaktion des Empfängers wiedergeben:
The photos and the book are very good.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

The delivery was fast, and the photo book quality was excellent. The print colors were sharp, and the pages felt premium. The online editor was easy to navigate, and I liked how flexible the templates were, which made it easy to customize the layout. Overall, the whole process was smooth, from editing to delivery.

5 January 2026
Unprompted review
Rated 3 out of 5 stars

Great but not always .....

I have used Saal-Digital for many different prints and been very satisfied. However, the last experience left me very frustrated. I wanted to make an album and chose a 28 x 19 cm photobook. When I was done with my content, I had only used 15 pages, so I wanted to delete 16-26. That was when I discovered that this format had a minimum page number of 26 and the unused pages could not be deleted. You don't make that clear anywhere on your web site. Also, my Album contained quite a bit of text to the photos, but formatting the text was an absolute nightmare ! In the end I built each page in Powerpoint and created a JPG from each page, which I then could insert into each album page as a photo. I had to find other ideas to fill in the empty pages. I used the online web editor for this work, but the Software got stuck and "lost" the information about which icon did what, e.g. "save" and "review" etc. and the price information was not updated. But one bad experience is not going to stop me in future - I just hope the SW is working again.

15 December 2025
Unprompted review
Saal Digital Deutschland logo

Reply from Saal Digital Deutschland

Dear Alexandra,
Thank you for your detailed feedback and for being a loyal customer who has been very satisfied with many different prints from us. We really appreciate that!

We're very sorry that your last experience left you so frustrated. We're passing all of this directly to our development and web teams. We like to help you to avoid this issue with the next project and we would be glad if you get back to us with your order number.

Rated 5 out of 5 stars

Great quality and service

I have been so impressed with Saal Digital over the last 2 years, with their high quality prints, fast turnarounds, and excellent customer service. This was my first time trying a photo book with them and the results surpassed my expectations. They also produced and shipped the book in record time right in the middle of the Christmas season. The only small downside is that the software can be a bit clunky. I will continue to turn to them for all of my future photo product needs. Highly recommend!

15 December 2025
Unprompted review

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