I received a different kind of wax, then the one I have orded. Same brand but different kind. Don’t know why. I sent an question by email and I am awaiting the response. Besides that everything wen... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
hidden subscription…
they made you pay for a subscription you never applied for and then never respond to your emails. very disloyal company and poor communication or literally none existence.
It took a relatively longtime for the…
It took a relatively longtime for the order to arrive (ordedate 27 July arrival 5 aug) parly outside their control, arrived in Holland 3 aug.
Paying was a bit complicated with the extra control.
Terrible experience
Terrible experience! Delayed delivery of the goods. As I write this, it's been 7 days since the advance payment was made, and the courier hasn't arrived yet.
They trick you into signing up for a subscription when you authorize your personal information to pay for the goods, which you then have to cancel later by sending an email.
Super Late
I order my parfum on 26/07. They wrote in the website that it will take 3 working days. Until 3/08 Did not receive it yet.
Scammers!!
Scammers!!! These guys have included a hidden clause in their checkout page where they will charge you 14.95 eur for a membership you did not want. The customer is expected to the then login to the account and cancel this membership.
This is just a cheap trick to make money out of naive customers. I don't understand how this is permitted in the Netherlands
ABSOLUTE SCAM
ABSOLUTE SCAM
ABSOLUTE SCAM: Hidden Subscription Trap
Do not buy anything from this website!
I just bought soap for €6.50 and ended up paying for a so-called membership subscription, which costs €14.95 per month for three months, without noticing. I eventually had to cancel my credit card.
Again , Do not buy anything from this website!
The delivery was 3cdays later than…
The delivery was 3days later than expected and additionally My package was not delivered to my door.Instead I had to pick it up at tge shop.Today I see another transaction is scheduled on my creditcard-but I did not order anything and definitelyvwill not in the future.
Quick service.
After two weeks their took 17e from my…
After two weeks their took 17e from my account for nothing !
One of the three bottles of detergent…
One of the three bottles of detergent had partially leaked. Dirty mess in the cardboard box.
Tear in cardboard box, poorly packed.
They are scammers watch out
They took money from my account for a…
They took money from my account for a subscription that i didnt even apply for. And when i email them they never reply
Fast delivery
Thank you for the fast delivery of my parcel.
Everything was clear in the mails you wrote and the parcel was safely wrapped.
Have a nice day,
Mirjam
Amazing!
I ordered 3 perfumes out of which 1 was incorrect. After emailing them soon they sent the correct perfume. I am very grateful for their service. The prices are really good and i will definitely be ordering from them again.
So far…disappointed
So far…. I haven’t received it and it is now may 30th. So I am Not Amused .
Terrible delivery service
My order is still on his way... The delivery service is terrible.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.