I have had many transactions now with Merrion Gold over the past few years. I can confidently say that the customer service they provide is second to none. It is a model that other businesses can on... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a great experience at Merrion Gold. All of the staff was friendly and helpful. The business is located under a fancy hotel which I found rather suiting. The only problem I encountered was trying... See more
Company replied
I had an excellent experience with Merrion Gold from start to finish. The team were professional, helpful, and reassuring throughout the entire process. Communication was clear and timely, and everyth... See more
Company replied
Visited the Cork branch today, very smart and secure office in Foto retail park. Pedro was very helpful and professional. Would recommend this outlet.
Company replied
Company details
- #1 of 2 best companies in Gold Dealer
- #1 of 1 best companies in Coin Dealer
- #1 of 2 best companies in Gold and Silver Trading Company
- #3 of 4 best companies in Investment Company
- #4 of 6 best companies in Investment Service
Written by the company
Merrion Gold is an Irish-owned business that was founded in 2013. We operate offices in Dublin City Centre, Blanchardstown, Dublin North West (M50), Cork, and Belfast under the name Belfast Bullion. Merrion Gold is part of The Vaults Group, and we operate Safe Deposit Box facilities at each of our locations, with 10 offices in the UK, in addition to Barcelona and Madrid In addition to secure storage solutions, clients at all of our locations can buy and sell investment-grade precious metal bars and coins at highly competitive prices. Combining security, convenience, and expertise, The Vaults Group remains committed to providing exceptional service and trusted wealth protection solutions.
Contact info
Connaught House, 1 Burlington Road, D04 C5Y6, Dublin 4, Ireland
- (01) 2547901
- info@merriongold.ie
- merriongold.ie
4.8
Excellent
474 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 week
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I had an excellent experience truly reliable and trustworthy service!with…
I had an excellent experience with Merrion Gold. The entire process was smooth, professional, and very transparent from start to finish. Their team was friendly, knowledgeable, and made everything easy to understand.
What really impressed me was how fast the payment was — I received it on the very same day, which gave me great peace of mind. It’s clear they value their customers and operate with integrity.
I would highly recommend Merrion Gold to anyone looking to buy or sell gold. A truly reliable and trustworthy service!
20 July 2026
Reply from Merrion Gold
Thank you for your 5-star review, Mike.
We are pleased that you are happy with our service and appreciate your recommendation.
Many thanks,
Merrion Gold Team.
Very professional service.
Very professional and easy to deal with. Process was clear and went exactly as I was told it would. Will definitely return to Merrion Gold again.
8 July 2026
Reply from Merrion Gold
This is a great review. Thank you, Eoin.
We are delighted that you were happy with the professional service you received, and all went as informed. We're thrilled that you would return to us. We look forward to seeing you again.
Many thanks,
Merrion Gold Team.
Top Professional but wish to have…
Top Professional but wish to have better margin % on future deals
14 July 2026
Reply from Merrion Gold
Thank you for your 5-star review.
We appreciate your feedback on the service you received, and we hope to see you again in the future.
Kind regards,
Merrion Gold Team.
Very polite helpful and friendly
Very polite helpful and friendly. I felt complete confidence in the way the purchase was made. Being my first time doing this I thought that the people I dealt with were extremely professional.
10 July 2026
Reply from Merrion Gold
This is a great review. Thank you, Eileen.
We are thrilled that you were happy with the professional service you received and our staff were polite and friendly, offering confidence in the sale. We appreciate your kind feedback and hope to see you again in the future.
Many thanks,
Merrion Gold Team.
Professional
8 July 2026
Reply from Merrion Gold
Thank you for your positive feedback, Jason.
We appreciate you taking the time to do this.
Many thanks,
Merrion Gold Team.
Cork branch
Visited the Cork branch today, very smart and secure office in Foto retail park.
Pedro was very helpful and professional.
Would recommend this outlet.
3 July 2026
Reply from Merrion Gold
This is a brilliant review. Thank you, Mary.
We are delighted that you were happy with our high-spec secure facility in Cork, and Pedro was very helpful and professional. We appreciate your positive feedback and look forward to seeing you again.
Many thanks,
Merrion Gold Team- Cork.
The dealer went through all the coins
The dealer went through all the coins, talking about the value of each and suggesting the best way to move on
1 July 2026
Reply from Merrion Gold
Thank you for your 5-star review, Roger.
We appreciate your feedback on the service you received. We hope to see you again in the future.
Many thanks,
Merrion Gold Team.
Great service
25 June 2026
Reply from Merrion Gold
Thank you for your 5-star review.
We appreciate you taking the time to do this and we hope to see you again.
Kind regards,
Merrion Gold Team.
Very slow service
23 June 2026
Really easy to work with
18 June 2026
Reply from Merrion Gold
Thank you, Josip, for your 5-star review.
We are pleased with your positive feedback and hope to see you again in the future.
Kind regards,
Merrion Gold Team.
Excellent service
Excellent service, quick, professional, very reasonable and the staff made the whole experience very enjoyable. I highly recommend Merrion Gold Dublin.
15 June 2026
Reply from Merrion Gold
This is a brilliant review. Thank you, Daniel.
We are delighted that you were happy with our excellent service, and our staff made your experience very enjoyable. We appreciate your kind feedback and recommendation. We hope to see you again.
Many thanks,
Merrion Gold Team.
Reply from Merrion Gold
Thank you for your 5-star review, Michelle.
We are pleased that you were happy with our prompt transactions. We look forward to seeing you again.
Many thanks,
Merrion Gold Team.
Reply from Merrion Gold
Thank you for your 5-star review. Angela.
We are pleased that our staff are very helpful. We appreciate your positive feedback and look forward to seeing you again.
Many thanks,
Merrion Gold Team.
Excellent Experience from Start to Finish
I had an excellent experience with Merrion Gold from start to finish. The team were professional, helpful, and reassuring throughout the entire process. Communication was clear and timely, and everything was handled smoothly and efficiently. I felt well looked after at every stage and would be very happy to recommend Merrion Gold to others.
9 June 2026
Reply from Merrion Gold
Thank you for your positive 5-star review, Aman.
We are thrilled that you are happy with the service provided at Merrion Gold, and the team were helpful and reassuring. This is great to hear, and we look forward to seeing you again in the future.
Many thanks,
Merrion Gold Team.
I had some gold two years ago and…
I had some gold two years ago and silver bars that I sold but Merrion refused to buy certain gold bars namely the 25x1g gold. Then I put that away for later and recently bought some more gold silver and platinum. Today my wife tried to sell 1x10g gold bar and 5x1g packs on platinum to release a little cash flow and they again refused to purchase my gold
Etc. j have nowhere else to sell it in Ireland and the goods come with receipt from #bullionbypost to show delivery and serial numbers on each bar etc just ran their tests and decided it wasn’t gold if I have any other option I will not go back to them. I have to travel around 3-4 hours across the country to sell it it’s a kick in the face to be told it’s not real
28 May 2026
Unprompted review
Reply from Merrion Gold
Dear Chris,
Thank you for taking the time to share your experience, and we're sorry to hear how frustrating this has been - particularly having to travel a considerable distance.
Merrion Gold guarantees to buy back any gold or silver originally purchased from us, and we are also happy to purchase precious metals bought elsewhere. In every case, however, all items are subject to our in-house testing and verification before we can complete a purchase.
It's important to stress that when an item does not pass our verification, this does not mean it is fake. Our testing is held to deliberately strict standards, and there are several technical reasons a genuine product may not pass on the day — none of which amount to a judgement that the item is counterfeit. We're sorry if that distinction wasn't made clearer to you at the time.
In situations like this, we would always recommend raising it with the company you originally purchased from, as they will be best placed to confirm the specifications and authenticity of the items they supplied.
Please do contact us directly at 01 254 7901 if you have any further questions.
Kind regards,
Merrion Gold Team
Helpfull stuff and good service.
27 May 2026
Reply from Merrion Gold
Thank you for your 5-star review, Shizuka.
We appreciate your kind feedback and hope to see you again.
Many thanks,
Merrion Gold Team.
Adrian and all the other staff are…
Adrian and all the other staff are sound, interested in their customers beyond the metals aspect and easy to speak to and deal with, Adrian in particular spoke to me in plain language and broke down the intricacies of metal dealing in a calm, engaged manner, while retaining an interest in my circumstances beyond the work aspect, highly recommended.
26 May 2026
Reply from Merrion Gold
This is a fantastic review. Thank you, Robert.
We are delighted that you were happy with Merrion Gold staff's interaction as well as the calm, engaging service you received from Adrian. We love to read great feedback like yours, and the team will be thrilled. We hope to see you again in the future. Thanks again for highly recommending us :)
Kindest regards,
Merrion Gold Team.
Reply from Merrion Gold
Thank you for your 5-star review, Mihaela.
We are pleased that you are happy with our excellent service and professionalism. We appreciate you taking the time to give us positive feedback. We hope to see you again.
Many thanks,
Merrion Gold Team.
Reply from Merrion Gold
Thank you for your 5-star review, Barbara.
We are thrilled that you were happy with the customer service you received, and we hope to see you again.
Many thanks,
Merrion Gold Team.
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