Merrion Gold Reviews 

480
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the friendly staff is exceptionally professional, welcoming, and polite during every single visit. Consumers genuinely appreciate the smooth and straightforward transactions, noting that appointments and document work are handled rapidly. People also highlight the prompt payments securely received in their bank accounts shortly after selling their precious items. Some reviewers were not happy with certain pricing details, mentioning that specific fees or offered rates were somewhat high. A few customers also experienced minor inconveniences regarding office access or occasional service delays during especially busy operational periods.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, kindness, and... See more

Service

Reviewers highlight positive aspects of service, noting that the entire process is smooth, professional, and... See more

Payment

People report positive experiences with payment, highlighting the fast and efficient nature of the... See more

User experience

Clients share satisfaction and positive opinions on user experience. Reviewers highlight that the team is... See more

Price

Reviewers mention ambiguous feedback about price, revealing a split in consumer experiences. On one hand,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Surprisingly rapid and very classy services. From the moment I let known my intention of selling, I was contacted right away and an appointment was also booked at my needs. The buyer behaved with cou... See more

Company replied

Rated 5 out of 5 stars

I have had many transactions now with Merrion Gold over the past few years. I can confidently say that the customer service they provide is second to none. It is a model that other businesses can on... See more

Company replied

Rated 5 out of 5 stars

Staff was so kind, so professional. Very efficient, too! I sold, and I received payment in a few hours after the sale. The receptionist took extra time to assuage any nervousness I had. When I eventua... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at Merrion Gold. All of the staff was friendly and helpful. The business is located under a fancy hotel which I found rather suiting. The only problem I encountered was trying... See more

Company replied


Company details

  1. #1 of 1 best companies in Gold Dealer
  2. #1 of 1 best companies in Coin Dealer
  3. #1 of 1 best companies in Gold and Silver Trading Company
  4. #3 of 3 best companies in Investment Company
  5. #4 of 5 best companies in Investment Service

Written by the company

Merrion Gold is an Irish-owned business that was founded in 2013. We operate offices in Dublin City Centre, Blanchardstown, Dublin North West (M50), Cork, and Belfast under the name Belfast Bullion. Merrion Gold is part of The Vaults Group, and we operate Safe Deposit Box facilities at each of our locations, with 10 offices in the UK, in addition to Barcelona and Madrid In addition to secure storage solutions, clients at all of our locations can buy and sell investment-grade precious metal bars and coins at highly competitive prices. Combining security, convenience, and expertise, The Vaults Group remains committed to providing exceptional service and trusted wealth protection solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

480 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(480)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and fast service

Professional

16 March 2026
Merrion Gold logo

Reply from Merrion Gold

Thank you for your 5-star rating, Magdalena.

We're pleased that you were happy with our fast professional service. We look forward to seeing you again.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars

Very good service efficient and…

Very good service efficient and professional

13 March 2026
Merrion Gold logo

Reply from Merrion Gold

Thank you for your 5-star review.

We are pleased that you are happy with the service you received, and our staff were professional. We appreciate your feedback, and hope to see you again in the future.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Staff were very professional and very…

Staff were very professional and very kind.
Time keeping 100% and this important.
Place was spotless as always.
Security as always very safe for my materials and safety.
Thank you Merrion Gold.
Kieran Caulfield.

4 March 2026
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Reply from Merrion Gold

This is a great review. Thank you, Kieran.

We are thrilled that you were happy with our service and that our staff were professional and kind. We appreciate your positive feedback and look forward to seeing you again.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Thanks!

Nice staff, fair exhange, and quick and easy.

6 March 2026
Merrion Gold logo

Reply from Merrion Gold

Thank you for your 5-star review, Simon.

We are pleased that you were happy with the service you received, and we appreciate your kind feedback.
We hope to see you again in the future.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars

Efficient and professional service.

Efficient and professional service

4 March 2026
Merrion Gold logo

Reply from Merrion Gold

Thank you Brian, for your 5-star review.

We appreciate your kind feedback and hope to see you again in the future.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars
Merrion Gold logo

Reply from Merrion Gold

Thank you for your 5-star review, Bernadette.

We are pleased that you find our professional service easy to deal with. We appreciate your positive feedback.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with and efficent transaction.
Above all, trustworthy.

27 February 2026
Merrion Gold logo

Reply from Merrion Gold

Thank you for your 5-star review, Brendan.

We are delighted that you rate us as trustworthy, and that your transaction was easy and efficient.
This is great to hear! We look forward to welcoming you again.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Great place to sell and buy gold and…

Great place to sell and buy gold and silver

26 February 2026
Merrion Gold logo

Reply from Merrion Gold

Thank you for your 5-star review, Preuvot.

We appreciate you taking the time to write us a review, and we are thrilled that you are happy with the service you received.
We look forward to seeing you again.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars

The staff are very professional &…

The staff are very professional & helpful. They are always pleasant and ensure every transaction goes smoothly, no matter how small.

25 February 2026
Merrion Gold logo

Reply from Merrion Gold

This is a great review. Thank you, Trevor.

We are delighted that you are happy with our professional, helpful staff and that your transactions have all been smooth. We appreciate your kind feedback and look forward to seeing you again.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Perfect

Perfect, professionally people. Thanks

25 February 2026
Merrion Gold logo

Reply from Merrion Gold

Thank you for your kind, 5-star review, Lucia.

We appreciate your positive feedback on the service that you received, and we hope to see you again soon.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Very professional everything and…

Very professional everything and everyone very helpful and pleasant and most importantly the whole setup looks secure would highly recommend to everyone Well Done Simon Purcell

17 February 2026
Merrion Gold logo

Reply from Merrion Gold

This is a brilliant review. Thank you, Simon.

We are delighted that you are happy with our service, staff and security, which is paramount to our service. Thank you for highly recommending us, we appreciate this, and we hope to see you again.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Professional and Efficient

Extremely efficient and professional service. Will always use Merrion Gold for both purchases and sales going forward.
Secure location and excellent staff.

16 February 2026
Merrion Gold logo

Reply from Merrion Gold

This is a fantastic review. Thank you, Carl.

We are thrilled that you are happy with our service and that you will always use us to purchase and sell precious metals. This is great to hear! We appreciate your positive feedback and look forward to seeing you again soon.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Great service

Great service, i got my bussines done even without any appointment,just walked in.

12 February 2026
Merrion Gold logo

Reply from Merrion Gold

Thank you for your 5-star review.

We appreciate your positive feedback, and we hope to see you again.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Very helpfull gent

Very helpfull
explaned how it works re payment est

12 February 2026
Merrion Gold logo

Reply from Merrion Gold

Thank you for your 5-star review, Michael.

We are pleased that you are happy with the service you received. We appreciate your positive feedback.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars

Very experienced staff .excellent…

Very experienced staff .excellent service
Will be dealing with this company in the near future.

10 February 2026
Merrion Gold logo

Reply from Merrion Gold

This is a brilliant review. Thank you, Gerry.

We are delighted that your experience with Merrion Gold was excellent and that you will be returning in the future. This is great to hear!
We look forward to seeing you soon.

Many thanks,
Merion Gold Team.

Rated 5 out of 5 stars

Great service and quick payment

Great service and quick payment. Will buy and sell here going forward

9 February 2026
Merrion Gold logo

Reply from Merrion Gold

This is a great review. Thank you.

We are delighted that you are happy with our service and prompt payments. We would love to welcome you again.

Best regards,
Merrion Gold Team.

Rated 5 out of 5 stars

Silver Bullion Seller

Very Happy with the efficiency of Merrion G,
Representative Sheila was very professional and courteous.
Will be dealing with this business again.
Will recommend to family and friends.

5 February 2026
Merrion Gold logo

Reply from Merrion Gold

This is a brilliant review. Thank you, Sligo.

We are thrilled that you were happy with the professional & Courteous service that Sheila delivered. Sheila will be delighted with your kind feedback.
It is great that you would recommend to friends and family, thank you.
We hope to see you again soon.

Kind regards,
Merrion Gold Team.

Rated 5 out of 5 stars
Merrion Gold logo

Reply from Merrion Gold

Thank you for your kind, 5-star review, Marcus.

We are delighted that you are happy with our service, and we hope to see you again soon.

Many thanks,
Merrion Gold Team.

Rated 5 out of 5 stars

Fast transaction regarding selling to…

Fast transaction regarding selling to Merrion Gold.
Great staff,would highly recommend.

30 January 2026
Merrion Gold logo

Reply from Merrion Gold

This is a great review. Thank you, Alan.

We are thrilled that your transaction was fast, and the staff were great! We appreciate that you would recommend our service. We hope to see you again.

Many thanks,
Merrion Gold Team.

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