MBZCLASSICPARTS GmbH Reviews 

Will not accept return of faulty product, very dissapointing

Rubber window seal are very poor quality. The metal wire should not be exposed to view. See invoice or number. 30292. The is a complaint!!! I want a refund. John hirsch. 909 320 0115 is my cell number. Send your response in English. Please

The parts I ordered came quite quickly. I was pleasantly surprised because I needed the parts rather urgently.

Thank you..

Had a good experience with this seller for my first order with quick delivery of excellent quality seals. My second order however showed up missing two of the four door seals ordered which strikes me as a pretty sloppy job of fulfilling an order. I hope I get a quick response and resolution of this problem before resorting to contacting the bank.
update: no response from seller. I've asked AmEx to block payment. What a PIA.
2nd update: the seller did send the missing seals after a couple of weeks of no communication. I know mistakes happen but communication is key!

Below is a copy of the email sent, 2nd attempt to contact them still with no response after a month. first contact was to ask if they sent the correct item. Purchased seat covers for a classic Mercedes SL. poor fitting and not as claimed a high quality copy from original template's

Hallo MBZ Classic,

Assuming that I'm not going to receive a response to my inquiry. I have realised that the item sold was detailed to suit a Mercedes Benz R107 1971 to 1975 however you listing is deceptive.

In description

"We attach great importance to quality and precision. That's why our seat covers are made according to original templates. This ensures that they are perfectly matched to the dimensions and shapes of the seats of your Mercedes Benz. With this tailor-made fit, we not only achieve an optimal fit, but also an aesthetically pleasing appearance."

Original Templates no they are not. As shown by the photo on your listing of the R107 early model seats that were fitted with the original style seat covers with the back rest having the 6 perforated ribbed sections extending from the base of the seat to over the top to the rear of the seat. This photo should be noted as not true representation of the seat covers that were been offered for sale. They look nothing like the original seats, Again they are not made according to the original templates.

I foolishly should have taken a better look at the other photos of the covers that clearly show the top of the back rest of the chair is not the same as the original format.

Fitment is poor the covers are oversized, not fit to be used in any classic Mercedes Benz, would you be able to advise if they is any return policy, have tried to gain this information from your site however the German to English function is very unstable.

Worst possible seller, bought some rubber strips for an S124 and they simply didn't fit properly, tried multiple times to contact the seller which refused to give any help or solution.

I'm never going to buy anything again from these guys.

Really poor quality and non existing support

I had ordered rubber parts for my W124 from this fellow. He made a mistake and sent it to the wrong address. Then he refused to refund the shipping even when it was clearly his mistake. Then refusing to answer calls, or respond to mails asking for a refund of the shipping.

A very poor and unprofessionally run operation. While mistakes happen, the owner must learn to get his attitude right and treat his customers with respect.

Till then, shop elsewhere. Further, I was planning to place about 1500-2000 Eur of orders but will order from other suppliers rather than this intransigent frauds tee.

Quick/speedy delivery

Brilliant service, very fast and efficient especially to New Zealand

Very good tracking of order.

I ordered 4 replacement door seals for my 1973 MB 280 /8.
Although I had ordered 4 different part numbers, I later realized that MBZ Classic Parts also offers a set of all 4 at a significantly reduced price.
When I asked for that price I was told it wasn't possible, since the parts had already shipped with 4 distinct part numbers and my request was declined.
It turned out the reply was not truthful, since I only received 2 parts with separate part numbers and the remaining 2 were most likely from the above mentioned set of 4 and not individually labeled.
I lost all trust in MBZ Classic Parts, since not only didn't I get a truthful answer on my request, I also didn't get the individual parts I ordered, but rather some parts from the reduced priced set.
- Hans-Joachim Tannenberger

I have ordered products and received them with no problem.
I have sent emails requesting clarification for a particular parts but all 3 emails were ignored.
Very frustrating.

I have shopped for 5500DKK at this website. I have, among other things, bought a set of “window guiderails". These two rails must be approximately
1 meter each.

1. The ones I have received are approximately half the length
2. One rail was broken when I unpacked them.
3. The small "buttons" to fasten the rail are missing.
I have written to them several times but there is no response to the complaints. However, they have no problem answering when I write from another email regarding questions about other products....
Perhaps I should have checked up on the company first, because I can see that I'm not the only one who has had bad experiences with a guy named "Abdel".. Scammer..

Excellent people to deal with . Keeping my W124 alive

Dont buy anything from him. He is not communicating, not replying emails, not answering phones. He will take your money. He send few items to me and 1 of them was wrong item costed 100€ and 1 of the was missing, he didnt put it costed 25€. He is a cheater. I will apply legal way to compensate my money. This is just headache. I can prove with my order and emails if anyone want to see.

Very good service, quality product fit the vehicle perfectly. Im very happy with the business.

Thank you very much
Also I want please to receive the emails from you by English

Very nice piece with excellent fit. This piece is no longer available from Mercedes and most cars are missing it. Like icing on the cake!

Paid for parts 16 juni.Haven t received parts yet.They don t answer the phone either.Just steer clear of this company