Mannys Reviews 

42,577
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 5,243 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and exceptionally helpful, making interactions pleasant and informative. People frequently highlight the wide selection of products available and appreciate the competitive pricing, often finding good value for their purchases. The overall service is described as prompt, courteous, and efficient, contributing to an easy and satisfying purchasing journey for many. Furthermore, the delivery service is consistently commended for its speed, reliability, and ensuring items arrive in perfect condition. However, some customers also noted occasional issues with the delivery process, such as incomplete orders or items being left without a required signature, raising concerns about security and causing delays. A few other people also felt that product quality could be inconsistent, mentioning experiences with faulty items or products not meeting their expectations.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the excellent quality and wide range of... See more

Staff

Customers had positive experiences with staff, consistently describing them as knowledgeable, helpful, and... See more

Service

Users describe positive interactions with service, consistently reporting excellent, prompt, courteous, and... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting fast and prompt delivery times, with... See more

Price

People report positive experiences with price, consistently finding competitive and reasonable pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made an online purchase through Mannys website and had it delivered directly to my nephew, a fellow muso. It arrived promptly and in perfect condition. The item and shipping were reasonably priced.... See more

Rated 5 out of 5 stars

The staff at Manny’s are friendly, experienced and helpful. I ordered over the phone, and it was easy and professional. Communication was great and when I collected the things I’d ordered it was seaml... See more

Rated 5 out of 5 stars

I shop at Mannys for three primary reasons: 1. their wide range of keyboards; 2. their knowledgeable and friendly staff; 3. their 30 day returns policy. I particularly appreciate the chance to discus... See more

Rated 5 out of 5 stars

It was nice of the Team to put aside an Left handed Yamaha package for my Son for his Birthday and help assist putting it in my Car.. Super helpful and informative on availability.. Thank you Manny'... See more



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4.7

Excellent

TrustScore 4.5 out of 5

43K reviews

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4.7

All reviews

(42,577)

5,140 reviews in the last 12 months

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Rated 4 out of 5 stars

Great range of products for musicians…

Great range of products for musicians at all levels. I recently purchased a Yamaha and Roland keyboard from them. I also purchased a new keyboard stand and carry bag for the Roland GO KEYS.

Communication with the store about my order was replied to within 24 hours. Shipping to rural Australia took only 3 days once dispatched. Extremely rare for remote locations.

They charge reasonable prices for shipping large fragile items. $25 compared to the $50 or more other music stores charge.

Overall I would recommend Mannys for your music gear needs. I’ve been buying instruments for 30 years and I will be a repeat customer of this store!

A big plus for their website functionality searching is easy. You type in keyboard stand and you get keyboard stands. So many other big online stores make it next to impossible to find what they have. I searched Roland Go KEYS on several of the well know music stores and I got every keyboard they had which I had to scroll through to find the one I wanted. Mannys search function is excellent. As is their range of products!

30 June 2026
Rated 5 out of 5 stars

Ready to Rumble!

Huge range on the website with some great prices. Easy to order . Approx 9 days for delivery.
Would be nice if there was a little gift thrown in, like a Mannys Pick or something similar.
Will definitely order with them again and love the Fender Rumble L25 I ordered.

9 July 2026
Rated 5 out of 5 stars

Excellent

The staff are so helpful and supportive every time I visit Manny's. From instruments to equiptment and parts - they have the knowledge and products that I've been looking for. Thanks!

18 June 2026
Rated 2 out of 5 stars

Disappointing service and communication…

Disappointing service and communication from the team at Mannys..
I received the case however as per our communications I was also looking to purchase the Xdj RX3 controller that goes in it. Unfortunately due to a lack of communication or timely response I purchased the controller elsewhere and as it turned out, for a considerably better price..

6 July 2026
Rated 5 out of 5 stars

Fantastic!

Everything went very smoothly. They even refunded the postage (I wasn't meant to be charged) very quickly. Very happy customer.

18 June 2026
Rated 3 out of 5 stars

Range of products but average service

While the sale and collection process was easy enough, it would have been useful for the staff to provide additional information that my product required power requirements that were not provided with the instrument. It would have been an easy sell for them and made my experience, and my daughter's birthday, much more memorable for the right reasons. Pretty disappointing this information was not provided from a business that should know their products and types of clients better.

9 July 2026

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