Mammashop.dk Reviews 

4,207
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We bought a crib we finally didn't want to use so we give it back and started the conversation with a CS rep. Customer service agents, you are rock stars!! I am extremely satisfied with the help and... See more

Rated 1 out of 5 stars

I ordered a Yoyo2 bassinet. I quickly received a tracking number from Bring; but it was not handed over to Bring until 5 days later. Now it seems to be stuck in Denmark with no updates on the shipping... See more

Company replied

Company details

  1. Baby Store
  2. Game Store

Written by the company

Mammashop stiler efter at være Danmarks bedste butik inden for ting til gravide, mødre og børn i alderen 0-6 år. Vi har fokus på bæredygtighed, sikkerhed og medmenneskelighed - og vi søger hele tiden at forme et sortiment omkring disse kerneværdier. Bemærk: Mammashop behandler ikke kundesager på Trustpilot og engagerer sig ikke aktivt med Trustpilot på anden vis. Mammashop har ikke kendskab/ejerskab over andre sider på Trustpilot som kommer frem på "Mammashop"-søgninger.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(4,207)

190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great shopping experience

Great shopping experience! Fast, reliable, professional!

30 June 2026
Unprompted review
Mammashop.dk logo

Reply from Mammashop.dk

Dear Emma,

Thank you so much for your wonderful review! 😊

We're delighted to hear that you had a great shopping experience and that you found our service fast, reliable, and professional.

Your kind words mean a lot to our team and motivate us to keep delivering the best possible experience for our customers.

We look forward to welcoming you back to Mammashop again soon!

Kind regards,
Emma
Mammashop 🌿

Rated 5 out of 5 stars

Everything was as it should

15 June 2026
Unprompted review
Mammashop.dk logo

Reply from Mammashop.dk

Dear Andreas,

Thank you very much for your review! 😊

We're delighted to hear that everything was exactly as it should be.

Providing a smooth and reliable shopping experience is what we strive for every day, so it's wonderful to receive feedback like yours.

We hope to welcome you back to Mammashop again soon.

Kind regards,
Emma
Mammashop 🌿

Rated 5 out of 5 stars

Top!

Top!…………
..

21 May 2026
Mammashop.dk logo

Reply from Mammashop.dk

Dear Nico,

Thank you very much for your review! 😊

Short and sweet – that’s what we like!

It’s nice to hear that everything was to your liking. We hope to welcome you back to Mammashop soon.

Kind regards,

Emma
Mammashop 🌿

Rated 1 out of 5 stars

I placed an order on January 20th

I placed an order on January 20th, on January 21st the order status was changed, but today is January 25th and there are no changes. On the website they told me that the order has not even been processed.

25 January 2026
Unprompted review
Mammashop.dk logo

Reply from Mammashop.dk

Hi Marina,

Thank you for your review.

We’re sorry for the confusion around your order status. After reviewing your case, we can confirm that both of your orders were prepared and made ready for pickup at our warehouse already on January 21st, as selected during checkout.

Unfortunately, it seems the pickup instructions and confirmations we sent to your email didn’t reach you due to a delivery issue with your email provider. We fully understand how this lack of information may have led to frustration, and we’re truly sorry for the inconvenience it caused.

If you are still unable to collect the orders or would like to arrange for a shipment instead, we’re happy to help you find a suitable solution — just reach out to us again.

Thank you for your patience, and we hope to serve you better next time.

Best regards,
Emma
Customer Service – Mammashop

Rated 5 out of 5 stars

Great experience with customer service

We bought a crib we finally didn't want to use so we give it back and started the conversation with a CS rep. Customer service agents, you are rock stars!! I am extremely satisfied with the help and the human touch. Also the delivery was fast.
Will definitely use Mammashop again.

1 November 2024
Unprompted review
Rated 1 out of 5 stars

Bad service

I ordered a Yoyo2 bassinet. I quickly received a tracking number from Bring; but it was not handed over to Bring until 5 days later. Now it seems to be stuck in Denmark with no updates on the shipping. Customer service does not respond to emails and the telephone line is not available.

17 October 2022
Unprompted review
Mammashop.dk logo

Reply from Mammashop.dk

Hi Michael,

Thanks for the review. I'm sad that we only godt 1-star.

I have looked into your case and can see my colleague is already in charge on your mail same day that we got it and following up with Bring.

I can see, that Bring hasen't scanned the package correctly and where it is will they find out today - confirmed from theirs side.

Our phone is open all workdays 10-15, but can go on voicemail if to many are calling at the same time. Sorry for that.

My colleagues will help you out asap regarding to the missing package.

Have a great day

Mads from Mammashop

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