Bought a Slay the spire plushie. My first shipment didn't arrive within 30 days. I sended a email on their support website, They responded after 2 days (And that is in busy hours), They express sended... See more
Company replied
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Review summary
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I had an issue with an order recently. I accidentally ordered something thatI did not want along with the plushy I meant to purchase. Jan Andrew from Makeship not only fixed the issue in a timely mann... See more
Company replied
I had pre-ordered a plush a while ago and ran into a bit of a money problem a few days before it's release. I emailed customer support and despite the refund policy, James refunded me. He was very k... See more
Company replied
Not only is the quality of the products very high (I now have already 3 of their plushs), but once the first delivery was failed (due to the local delivery service losing the package) Makeship... See more
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Company details
Written by the company
Designed by Creators. Fueled by Fans. Fund limited edition Products made by your favorite Creators.
Contact info
422 Richards St, Suite 170, V6B2Z4, Vancouver, Canada
- support@makeship.com
- makeship.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 week
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Cool plush
This plush is cool and high quality also super cute and didint turn me into a stone cube
14 August 2026
This is probably one of the worst order I send
I have not giving any updates about my recent package all i saw it said it was damaged. Then it keeps saying returning to sender for over a week now and keeps delaying it without any update. I place a ticket with no responds once or ever. I am out of the blue as I see everyone else online showing their order came in.. which is weird how all my other packages came in just fine except for this one.
14 August 2026
Considering it was my first time…
Considering it was my first time ordering something from makeship, they delivered a great quality product and right on time.
13 August 2026
Brief summary of my experience
Absolutely splendid service, gorgeous plush sublime transparency. What else can I say?
14 August 2026
Good quality and fast shipping
14 August 2026
Arrived before expect3ed.
The shirt arrived before expected. It was a little big, but I managed to get it to the perfect size after one wash. It's a quality material and came with a cute sticker!
3 September 2026
The shirt arrived earlier than expected…
The shirt arrived earlier than expected and was in excellent condition. Great service.
14 August 2026
I just love yunauy.
14 August 2026
Wonderful customer service
Wonderful customer service, just slow on the initial reply - however it did not bother me! Otherwise kind and efficient in helping me.
4 September 2026
Unprompted review
Absurd shipping costs
the quality is good, but the shipping and handling is absurd, i had to pay half the cost of what i ordered in fees, which sucks because i had intended to order something else from here a while ago and couldn't because of how much the fees were after the price of the product
14 August 2026
CH PLUSHIES WERE GREAT!!!!
The plushies that I received we’re exactly as described from the webpage and I’m very pleased to have them.
14 August 2026
Came earlier than expected and the…
Came earlier than expected and the Yunayu plushie was adorable. Thank you for such an amazing product.
14 August 2026
details reduce softness
The plushies are really detailed, but normally not soft due to so many details. Thin parts can come out warped in delivery. Overall the best plushie collaborator.
14 August 2026
I never got my order
I never got my order. You said it was delivered, it was not. Then you said it was delivered again, it was not
14 August 2026
Yunayu plush made my day 100000000x good
14 August 2026
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