Monday Merch Reviews 

465
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, such as tote bags and sweaters, often noting they exceed expectations. The service is frequently highlighted for its efficiency and professionalism, making the entire process smooth from start to finish. Many people appreciate the attentive and supportive staff, who offer valuable advice and excellent communication. The customer service team is noted for quick responses and a friendly, professional approach, even accommodating custom requests. This dedication ensures a positive experience, leading many to highly recommend the company for its reliability and customer focus.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and selection, with many expressing satisfaction with... See more

Quality

Customers had positive experiences with quality, with many reviewers consistently praising the high quality... See more

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and efficiency of... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and... See more

Customer service

People report positive experiences with customer service, highlighting the team's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience from start to finish. Customer success team is super attentive, friendly and supportive. Diane Trejo, Sarah van Ettinger and Anna-Maria Müller went above and beyond to make sure I p... See more

Company replied

Rated 5 out of 5 stars

Monday Merch truly saved the day! We approached them with a tight deadline for an international shipment to Germany, and they handled it flawlessly. The quality of the items, specifically the tot... See more

Company replied

Rated 5 out of 5 stars

Both the Sales and Customer Management teams were top notch, providing valuable advice and great recommendations on the designs, answering all our questions timely and with quality, and ensuring eve... See more

Company replied

Rated 5 out of 5 stars

The communication was always clear and straightforward. Towards the end, there were some challenges with delivery planning, but we still received all the sweaters on time. Even after delivery, when a... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Corporate Gift Supplier
  3. e-Commerce Solution Provider
  4. Promotional Item Store
  5. Storage Facility

About Monday Merch

Written by the company

All-In-One Merch Partner

Design, production, warehousing and shipping of your company merchandise and corporate gifts, all-in-one. Simply select products and let us do the rest. Learn more

Merch Packs

Create beautiful packs for employees, customers, and relations. Learn more

Merch Platform

Use our platform to manage designs company-wide, see stock levels, manage shipments, and automate merch activities. Learn more

Who we help

We help HR, Event Managers, Office Ops, Marketeers, Sales and Client Relations with organizing company merch and corporate gifts.

Get Started

Browse our products, request a quote, and get free designs in 24 hours. Browse products or get in touch.


Contact info

4.8

Excellent

TrustScore 5 out of 5

465 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(465)

283 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good customer service and communication

The products received are great and the customer service excellent - very good communication. I had to mark down as i had a very difficult experience actually placing the order, the website could be better. All products arrived promptly in the Uk with a short turn around time so very happy.

23 July 2026
Rated 5 out of 5 stars

Great service

Customer Service team is super helpful and made the whole process easy and fast. Many thanks especially to Lusine 👌🏻

21 July 2026
Rated 4 out of 5 stars

Helpful service and great products!

Helpful service and great product!
We reached out to Monday Merch to order swag ahead of our company onsite, they were very helpful in the process of picking out items and helping us nail the design. When there was production delay, they offered us express shipping free of charge to ensure we received the swag in time for our event and even sent out some extra stock for free. My only gripe is with the quote platform, there were some technical issues that made submitting the order difficult, leading to having to confirm the same input via email multiple times, so that could've gone better. Aside from that, we're very happy with the process and would purchase from Monday Merch again.

2 July 2026
Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience! The team is incredibly friendly, professional, and supportive, guiding you through every step of the process. Their ordering portal is outstanding. It's intuitive, efficient, and makes everything so easy. They are truly ahead of the competition when it comes to merchandise solutions. I couldn't recommend them more!

7 July 2026
Rated 5 out of 5 stars

Great

Great, quality merch items and excellent customer support

1 July 2026
Monday Merch logo

Reply from Monday Merch

Hi Irina,

Thank you for your feedback! We are happy to hear that you liked our service :)

Rated 5 out of 5 stars

365Talents x Monday Merch

The product choices were on point. The communication was transparent and fast. They made sure all of our needs were met.

25 June 2026
Monday Merch logo

Reply from Monday Merch

Hi Zeynep,

Many thanks! We are delighted to hear you enjoyed our service :)

Rated 5 out of 5 stars

Brilliant service

Brilliant service, client happy with the product!

Shout out to Katrin for a smooth process throughout.

Would highly reccommend!

22 June 2026
Monday Merch logo

Reply from Monday Merch

Hi Billy,

Many thanks! We are glad to hear that you are happy with the process and the products :)

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