Lussoandlux Reviews 

222
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent condition and quality of the products, often finding them pristine and better than described. Many highlight the unbeatable prices, noting they are frequently better than those found elsewhere. The company is consistently described as honest, professional, and knowledgeable, providing an excellent and easy shopping experience. People appreciate the detailed descriptions and transparency regarding item conditions, which builds trust for pre-loved luxury purchases. Reviewers feel confident in item authenticity and value the company's accessibility and helpfulness, leading many to become repeat buyers.

What people talk about most

Product

People report positive experiences with product quality, consistently receiving items in great, pristine, and... See more

Quality

Customers had positive experiences with quality, consistently reporting that items are top-notch, pristine,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, honesty, and... See more

Price

Consumers find price to be positive, consistently reporting competitive and reasonable pricing for quality... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as great, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Francescas communication is excellent. She responds very quickly and answers questions thoroughly. I have made several purchases from her and all have been as described or even better. My most recent... See more

Rated 5 out of 5 stars

Authenticity check, customer service check, great pricing check, great condition check!!! Yes, all my items were it stellar condition and everyone keeps asking me where I shop for these great items an... See more

Rated 5 out of 5 stars

Francesca is a lovely person. She sources a lot of interesting items and clearly knows a lot about pre-loved luxury items particularly bags. She is honest and does not hide any defects. She is easy to... See more

Rated 5 out of 5 stars

On my first order I took a leap and order several items. I got a Burberry check mini bag (beautiful, clean, stellar condition, and super cute), Nina Ricci bow necklace and gold necklace both in great... See more


Company details

  1. Handbags Shop
  2. Bag Shop
  3. Costume Jewelry Shop
  4. Fashion Accessories Store
  5. Fashion Designer
  6. Jewelry Store

About Lussoandlux

Written by the company

Lusso & Lux is a small female owned US luxury online boutique specializing in sourcing 100% authentic, pre-loved, and brand-new luxury handbags, accessories, and jewelry—always at incredible prices.

Every item we sell is 100% authentic and verified through Entrupy for your peace of mind. Our passion is sourcing amazing and unique luxury pieces to help you start and build your luxury collection without breaking the bank and always ensuring that you can shop with confidence.

We bring in fresh luxury finds every week, and once they’re gone, they’re gone! So make sure you check our website or follow us on Instagram to see these amazing items as soon as they hit our store.

Elevate your collection with trusted, authenticated luxury—backed by a small business that values integrity as much as you do.


Contact info

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(222)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful Pieces, Exceptional Value

I’ve purchased several pre-loved designer bags, jewelry, and accessories from Francesca and have always been thrilled. She makes luxury shopping fun, easy, and affordable while offering exceptional value and service.

2 June 2026
Rated 5 out of 5 stars

Super fast shipping

Super fast shipping, packaging is always perfect . I have never been disappointed with any item I have purchased from Frankie. I can not wait to get back to lives, I have been out for awhile.

26 May 2026
Rated 5 out of 5 stars

Francesca always goes above and beyond…

Francesca always goes above and beyond in finding pristine bags. I received my LV pouche in wonderful condition and I couldn’t be happier! It also arrived quickly and was wrapped with care. If you are searching for the perfect bag Francesca will find it!!! A loyal customer always!! She never disappoints!!!

21 April 2026
Rated 5 out of 5 stars

Best reseller in the game!

Frankie is amazing and only sources the best items for resale. I've purchased several pieces from her and they are always pristine quality and in like new condition with phenomenal prices. Delivery is fast and communication could not be better. I highly recommend buying from Lusso & Lux!

21 April 2026
Rated 5 out of 5 stars

I’ve had such a great experience with…

I’ve had such a great experience with Frankie from LussoandLux. She’s an incredibly trustworthy seller who consistently offers very reasonable prices, which can be hard to find in the luxury space. What really stands out is how pleasant and friendly she is—she creates such a welcoming and positive environment for everyone.

Her live shows are always a highlight. They’re fun, well-organized, and full of amazing finds, from vintage treasures to newer luxury bags and accessories. You can tell she has a great eye for quality and style.

On top of that, her payment terms are both reasonable and generous, making luxury pieces much more accessible. It’s clear she genuinely cares about her customers and wants to make the experience enjoyable and attainable.

Highly recommend shopping with Frankie if you’re looking for authenticity, great value, and a wonderful buying experience.

17 March 2026
Rated 5 out of 5 stars

Like Christmas Morning

As always, opening a delivery from Francesca at Lusso & Lux is like Christmas morning!

I am a repeat customer feeding my bag addiction! She only sells quality, top-notch bags at amazing prices.

6 March 2026

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