Thank you lucky kong for being one of the few casinos that's actually cared about thier players. Since the new alberta regulations came into affect, customer support actually cared to find out, what i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I originally made this a 3 star review. I have opted to change it to a 5 star review solely based on good customer chats and account manager Caroline Brown. She always goes the extra mile whe... See more
Company replied
Actually pretty quick for withdrawals but just had a terrible experience. Was given a bonus and played through Managed to win some funds then it just disappeared from my account. They then s... See more
Company replied
Fast withdrawal n better rtp on the games i love. Love the design n quick customer service. Finance department only works Monday to Friday so make sure don’t blow ur account on the weekends. Great app... See more
Company replied
Company details
Written by the company
A top notch online casino with good winnings, fast payouts and friendly support
Contact info
4.0
Great
81 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Withdrawal was hassle free and complete…
Withdrawal was hassle free and complete quickly thank you!!
3 December 2024
I never got paid
29 November 2024
Thats so easy
Thats so easy , fun , exciting , WINN !! WITHDRAA EASY TOO MAKE IT 😂😎
But the min of deposit. .. 20$ ... We can't Play just with a 10$
21 November 2024
Best games most helpful live agents and…
Best games most helpful live agents and fastest withdrawals I ever experienced
17 November 2024
Excellent fast withdrawel no hassle I…
Excellent fast withdrawel no hassle I found them to be the nicest fastest right there casino to be playing you get your withdrawel in like under 2 hours I am Happy 😊 person with them. Trevor
14 November 2024
The best in canada for me…
Just dont take any bonus and validate your account before deposit and no joke when you withdraw, the transfert interac come in less of 12h. The chat and email support is not BOT or A.I i say all the time the same text. You talk with real human and very quick.
2 November 2024
Awesome very fast withdrawal
11 October 2024
The games can be exciting and images…
The games can be exciting and images are well done.
11 October 2024
Reply from LuckyKong
Thank you for the great review, I hope you are enjoying the cash-out you got today!
Not losing money
Didn't like it builds you up gets ya a little excited then boom! Knock the ladder out from under you and right to the bottom down and out,won't be losing my money there
3 October 2024
Reply from LuckyKong
Dear customer, you have cashed out nearly three times more money than you have deposited. If this is not a good experience, then I don't know what is.
Fairness equals satisfaction
I've been playing online casinos for a few years now and had a bad experience with one particular well known company. That's another story. After my quest in search of a casino that was fair and trustworthy I finally came across Lucky Kong. Every time I deposited I seemed to gain. The first time I was a little greedy I won about a $1000 but I gradually played until I had no cents left. Lol... I visited the casino a few more times and it sure lives up to its name I withdrew twice in a week far better than any other casinos I have been playing. I would recommend playing Lucky Kong it gives great bonuses if that's what someone's into the wheel of Kong gives you a spin to win prizes every time you level up. So I rated it 5 of 5 because there just isn't any other casino that iv been that satisfied with..
3 October 2024
Love Lucky Kong
The payouts are fantastic the next day or in a lot of cases the dame day you cash out. Anytime I have had
any problem technical etc. the chat has been awesome and quickly resolved within minutes or the latest the next morning.
Awesome site anf the one I go to the most!!
2 September 2024
Playing and Withdrawing
The games are great and my winning money that I requested to withdraw was processed very promptly!!
3 September 2024
Happy with their fast withdrawal s and…
Happy with their fast withdrawal s and bonuses
25 January 2024
Unprompted review
Very good Casino
Very good Casino, the live support is always there for you, you can tell that the casino is very fair and that their players are taken care of accordingly. I would recommend the casino to every player!
17 April 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.