The processing and shipping workflow is completely messy. The associated shops that are supposed to receive the shipment deny all responsibility for errors done at the level of the printing & dispatch... See more
Company replied
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The processing and shipping workflow is completely messy. The associated shops that are supposed to receive the shipment deny all responsibility for errors done at the level of the printing & dispatch... See more
Company replied
1st purchase. A screenshot that everyone told me was impossible to print. The superstar Lady at the shop Avenue des Ternes in Paris nevertheless gave it a try. It turned out fantastic. The frame is ok... See more
1. Patricia in Frankfurt am Main is very competent, she prepared all the answears on all our questions (and we had a lot of them) before taking decision to frame our photo. She was replying on our... See more
I have done quite a bit of work with LabKorner over the past few years. As with all my work I typically have pieces sent directly to me so I see them before they go to a client. My most recent project... See more
Company replied
Written by the company
Nous sommes un laboratoire spécialisé dans les tirages photographiques sur mesure. Notre mission est de donner vie à vos photographies grâce à un savoir-faire fort d’une décennie d’expérience, basé sur de nouvelles technologies de pointe comme des méthodes artisanales remarquables. Ces connaissances nous permettent d’éditer vos plus beaux souvenirs en haute qualité et de magnifier chacune de vos histoires.
Éditez vos photographies dans le format et la finition de votre choix, pour un rendu unique qui feré a scintiller vos yeux.
Nos tirages sur mesureNos experts vous conseillent en galeries YellowKorner : bénéficiez d'un accompagnement personnalisé pour réaliser tous vos projets.
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The processing and shipping workflow is completely messy. The associated shops that are supposed to receive the shipment deny all responsibility for errors done at the level of the printing & dispatch delivery at a pick-up point. Meaning, the customer has to handle everything if a printing or delivery goes wrong and it takes months. Prints get lost. Private prints get delivered to other customers but never get recovered. The poorest service, non-exiting customer service and zero respect for loss of personal data.
Reply from LabKorner
Experienced store to print you own pictures in a professional way
Reply from LabKorner
1st purchase. A screenshot that everyone told me was impossible to print. The superstar Lady at the shop Avenue des Ternes in Paris nevertheless gave it a try. It turned out fantastic. The frame is okay. The finish is not high end but decent quality, there were some dust between the glass and the frame. The closing clips are not the most precise either. Delivery abroad in Europe was affordable and diligent. I will certainly return.
I have done quite a bit of work with LabKorner over the past few years. As with all my work I typically have pieces sent directly to me so I see them before they go to a client. My most recent project was a very large special exception piece nearly five feet by eight feet. Because of the size I had the piece sent directly to my client, which was a huge trust on my part. The piece arrived, and my client wrote to me the most important words, “ It’s absolutely gorgeous”. Enough said.
Reply from LabKorner
Great purchase and post-purchase delivery experience. We framed and printed out three bespoke photos with Mate finishing for our living room. Special thanks to Louiza for all her advise and patience during the purchas process.
You change a paper (print finish) without notice (I have checked my e-mails from last six months and your FB posts from mid September) and without any chance to test this new finishes so I have got a print which does not fit to my reqs and to my collection of previous works you produced for me (these over 40 which were really beautiful). Because it should be a part of my public exhibition this technology change is unacceptable. It also has a huge impact on my photographs sale - visitors are interested in my photographs with print quality thet saw during exhibition. Now it is not possible and the quality is lower. Not so bright and without deep lights inside photographs.
Current product does not fit to your offer presented on your website also. In many posts you pointed your website as a source of information for formats and finishes. There is an information that aluminium finish will be glossy, with UV and dust protection. It is not.
My advice for the future: there is no choice of paper for prints. Different subjects require different papers so you should consider to offer such choice to the Customers.
Interesting thing: I have got two items in my last order - one is produces with matte paper (aluminium finish), second on glossy paper. What is it ??
The new matte paper is much more difficult to maintain for exhibition works. Difficult to clean, there is no information about UV protection, etc
Reply from LabKorner
Good quality from of a custom 'oldtimer' smartphone picture; a bit delay in delivery .. was promised a week earlier
Reply from LabKorner
Really good service and the quality of the photo and frame are top! Very happy with the result.
I had one of my own pictures printed, it was a very easy process, I found the price totally fair and I love the result! If I had more walls I would do many more pictures!
Professional approach to customer and his specific needs.
Timely delivery.
1. Patricia in Frankfurt am Main is very competent, she prepared all the answears on all our questions (and we had a lot of them) before taking decision to frame our photo. She was replying on our mails promtply. She is speaking English fluently.
2. The quality of the photo is very good (aluminium version framed with white wooden frame)
3. Packing is also high quality (well protected)
4. Delivery was on the day as planned
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