VistaPrint FR Reviews 

29,301
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I made two stupid mistakes throughout the creation of my articles: got the wrong qr code and got the wrong address. Despite my attempts at self-boycott Vistaprint staff (I remember at the moment Ines... See more

Company replied

Rated 5 out of 5 stars

Je suis professionnelle de santé. J'avais fait une erreur dans mon N° d'identification RPPS. Khadija le 15 mai 2026 à 8h40 a pris le temps de modifier (9h17). De plus VistaPrint m' a offert les carte... See more

Rated 2 out of 5 stars

Ordered 2 polo shirts (fruit of the loom) nice light material, embroidery was good ,ordered the correct chest size but length is for à child ,can’t wear them total waste of money (shame)

Company replied

Rated 5 out of 5 stars

I now used VistaPrint for 3 orders ! It's a great site for personal business cards & address stickers.It offers many options / designs & allows you to customize your cards, etc. Service is fast & pa... See more

Company replied

Company details

  1. Digital Printing Service
  2. Commercial Printer
  3. Custom T-Shirt Store
  4. Prints and Signs Store
  5. Promotional Item Store
  6. Sticker Manufacturer

About VistaPrint FR

Written by the company

Découvrir nos produits Services graphiques Créez un site Web Idées et Conseils VistaPrint accompagne votre entreprise au quotidien avec des solutions adaptées à vos enjeux. Que vous souhaitiez créer des supports personnalisés, publier sur les réseaux sociaux, revisiter votre logo ou organiser un évènement... VistaPrint est votre partenaire design, marketing, identité de marque et plus.

 

Découvrez notre large gamme de produits personnalisés et créez facilement une image de marque cohérente et professionnelle pour votre entreprise ; cartes de visite, flyers, stickers, produits d’affichage, packaging et bien plus encore.

 

Notre service client est disponible 7 j/7 et nos experts en design sont là pour vous accompagner dans tous vos projets.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

29K reviews

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4.5

All reviews

(29,301)

4,889 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality

Quality.
Well made.
A bit expensive.

19 August 2026
VistaPrint FR logo

Reply from VistaPrint FR

Thank you for your feedback! We’re glad to hear you found the product well made. We also appreciate your honest feedback regarding the price and will be sure to share it with our team.

Rated 5 out of 5 stars

Flyers

Love the colours and the texture of the paper ! Cannot wait to show everyone my beautiful leaflets !

14 August 2026
VistaPrint FR logo

Reply from VistaPrint FR

We're so happy to hear you love the colors and texture of the flyers. We're sure they will impress everyone.

Rated 5 out of 5 stars

Best people ever

I made two stupid mistakes throughout the creation of my articles: got the wrong qr code and got the wrong address. Despite my attempts at self-boycott Vistaprint staff (I remember at the moment Ines D but everyone I spoke to was equally helpful and nice) went the extra mile to help either by canceling an order and refunding me or finding alternative ways to have me get my articles on time. Thank you guyss!

20 August 2026
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Thank you for sharing such a wonderful review! We are so glad our team was able to step in, explore different solutions, and help you get your orders sorted in time. Mistakes can happen, and we are happy we could make the process less stressful and find options that worked for you. Your kind words mean so much to us, and we truly appreciate you choosing VistaPrint.

Rated 5 out of 5 stars

Service client au top

On est complètement guide quand on n y arrive pas service au top du top merci infiniment à Kawter

7 August 2026
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Merci pour votre message et pour vos compliments à l’égard de notre équipe. Nous sommes heureux d’avoir pu vous accompagner et vous guider dans votre démarche afin de vous apporter l’aide nécessaire.

Rated 5 out of 5 stars

Oumaima B from the customer service in…

Oumaima B from the customer service in France on the website chat replied immediately to my urgent request to change a last minute spelling error in french : remarkable polite and reactive service. Thankyou again !

28 July 2026
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Thank you for your wonderful review. We are delighted to hear our Customer Support team was able to assist with your urgent request quickly and professionally. It is also great to know you had such a positive experience with our service. We truly appreciate your kind words and look forward to helping you again.

Rated 5 out of 5 stars

Excellent customer service and timely…

Excellent customer service and timely with good quality. Highly recommended

20 July 2026
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent experience with our customer service and that your order arrived on time with the quality you expected.

Rated 2 out of 5 stars

Ordered 2 polo shirts (fruit of the…

Ordered 2 polo shirts (fruit of the loom) nice light material, embroidery was good ,ordered the correct chest size but length is for à child ,can’t wear them total waste of money (shame)

17 June 2026
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

We truly value your feedback and are sorry to hear that while the material of the polo shirts was nice, the length was shorter than expected. We are always working to improve our products and services, and we’d like to investigate this matter further. Furthermore, we will be reaching out to you via email to gather more details so we can enhance your experience. We look forward to collaborating with you.

Rated 5 out of 5 stars

Amazing service!

27 December 2025
VistaPrint FR logo

Reply from VistaPrint FR

Thank you for your review submission. We're happy you're pleased with the service you've received. We look forward to doing business with you again.

Rated 4 out of 5 stars

Nice printing

Nice printing, quick delivery. However the cards were not cleanly cut.

As i am putting them in letter boxes i do not really bother. But i would think twice before ordering again

1 June 2026
VistaPrint FR logo

Reply from VistaPrint FR

Thank you for your feedback, we’re glad to hear you were happy with the printing quality and quick delivery. However, we’re sorry to hear that the cards were not cleanly cut, and we understand how important a clean finish is, especially for distribution work like yours. To help us look into this properly, we will be sending you an email requesting a few more details about the issue. We appreciate you taking the time to share your experience and look forward to reviewing this further with you.

Rated 5 out of 5 stars

Great

Great customer service.

8 June 2026
VistaPrint FR logo

Reply from VistaPrint FR

Thank you for your review. We are thrilled to hear that you had a great customer service experience. We truly appreciate your support and look forward to helping with your future projects.

Rated 5 out of 5 stars

Super merci

Super merci, tres bon qualite

21 May 2026
VistaPrint FR logo

Reply from VistaPrint FR

Nous sommes heureux d'avoir répondu favorablement à vos attentes.

Rated 5 out of 5 stars

Je suis professionnelle de santé

Je suis professionnelle de santé. J'avais fait une erreur dans mon N° d'identification RPPS. Khadija le 15 mai 2026 à 8h40 a pris le temps de modifier (9h17). De plus VistaPrint m' a offert les cartes. C'est parfait. Merci encore !
I am a healthcare professional. I had made a mistake in my RPPS identification number. Khadija took the time on May 15, 2026, at 8:40 a.m. to make the correction (9:17 a.m.). In addition, VistaPrint offered me the business cards. Everything is perfect. Thank you again !

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and nice contact

Very helpful and nice contact, thank you

29 April 2026
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Thank you for your kind feedback! We’re really glad to hear you had a helpful and positive experience.

Rated 1 out of 5 stars

Only received part of my order

Ordered two backdrops, the panels arrived and the frames aren't with the order

31 March 2026
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

We are truly sorry for the concern caused by receiving your backdrop panels without the accompanying frames. We understand how vital it is to have all components of your display arrive together, especially when you are preparing for an upcoming event or promotion. Please be advised that our tracking information shows your full order has not yet been completely delivered, as different parts of a large order can sometimes be processed through separate shipping. Your frames are still in transit and are currently set to be delivered by your promised arrival date, and it appears that the panels simply arrived a bit earlier than expected. We recommend checking your tracking link periodically for updates on the remaining packages to ensure you are ready for their arrival. If you need an immediate solution or further assistance, please reach out to our Customer Support team via: https://www.vistaprint.fr/service-client/centre-assistance/.

Rated 5 out of 5 stars

Customer service top notch

After a mistake at the order, vistaprint and their direct chat have been super responsive and manage to sort this out in the best way they could. I really appreciate their customer service, nothing to say.

25 March 2026
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

We’re delighted to hear that our customer service team was able to assist you promptly and resolve the issue to your satisfaction. Your appreciation means a lot to us, and we’re glad we could provide a positive experience. We look forward to supporting you again in the future!

Rated 5 out of 5 stars

perfect and very professional

perfect and very professional

21 March 2026
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Thank you for your kind feedback! We’re glad to hear that you found everything perfect and very professional.

Rated 5 out of 5 stars

Very good experience with everyone

Very good experience with everyone
A special mention to
,
Sawssen Nasri
Service Client Vistaprint
For today for help me
Many thanks
Patricia mine

17 February 2026
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Thank you so much for your kind feedback! We’re thrilled to hear you had a very good experience with everyone. Thank you for recognizing Sawssen, we’ll be sure to pass along your appreciation.

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