It was good experience. It' s great price and location. Only we was confused when odered locker in one place and they send us to another not so far from first one. We called help centre, but no one an... See more
Company replied
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It was good experience. It' s great price and location. Only we was confused when odered locker in one place and they send us to another not so far from first one. We called help centre, but no one an... See more
Company replied
Excellent and easy service, happened to be round the corner from where we stayed and was so easy on checkout to login using the QR code outside, pay, get access to the locker and leave our cases for a... See more
Company replied
Place is amazing and quite cheap (used for 4h) but the door code could work 15 minutes early so you can get in and actually use the charger instead of waiting outside. To our luck someone got there be... See more
Company replied
Great experience. All digital and easy to manage via website (no Apps needed), including extending times on either end. Everything works as described on the website. Prices are reasonable and location... See more
Company replied
Somos viajeros apasionados… a lo largo de nuestros viajes todos hemos vivido momentos en los que necesitamos despreocuparnos de nuestras maletas y bolsas para poder disfrutar plenamente de cada destino. En muchas ocasiones llegamos antes de que el alojamiento esté disponible o debemos abandonarlo con horas de margen antes de tomar un avión, un tren o un autobús. No siempre resulta fácil encontrar un lugar económico, seguro y bien ubicado donde guardar el equipaje, pero cuando lo conseguimos, la experiencia del viaje mejora por completo. Desde LOCK & enjoy! ofrecemos una solución moderna de consignas inteligentes y guardaequipajes automatizado, con ubicaciones estratégicas cerca de estaciones de tren, aeropuertos, puertos y centros históricos en las principales ciudades de España y Europa. Nuestra red de consignas permite reservar online en pocos pasos y disponer de un espacio seguro para guardar maletas, mochilas y pertenencias por horas. Somos una alternativa eficiente a los servicios tradicionales de consigna y a los establecimientos saturados en temporada alta. Cada taquilla cuenta con acceso mediante código personal, sistema 100% automatizado y videovigilancia, garantizando un servicio de guardaequipaje seguro, flexible y fácil de usar. Además, durante el tiempo de reserva es posible abrir y cerrar la consigna, ofreciendo total libertad al viajero. LOCK & enjoy! nace para mejorar la experiencia turística urbana, permitiendo disfrutar de la ciudad sin cargar equipaje y con la tranquilidad de contar con un servicio fiable, tecnológico y en constante expansión internacional.
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Very good location in the city center of Granada. Easy to book and to use. Perfect!
I like the service and i will use it every time when its necessary
Reply from LOCK & enjoy! Luggage Storage
It was good experience, very easy and straightforward system to use
Reply from LOCK & enjoy! Luggage Storage
I used the QR code on the door to book and pay for a locker. Used the door code I was emailed, and nothing happened. Someone else inside opened the door to let me in. I then scanned my code to open my locker, and it wouldn’t open. There is no staff, no intercom to call for help, no phone number posted anywhere. I tried several times over a 10 minute span and just kept getting the message “your locker will open soon.” Ended up wasting my money and just dragging my suitcase around with me all day.
Reply from LOCK & enjoy! Luggage Storage
It was good experience. It' s great price and location. Only we was confused when odered locker in one place and they send us to another not so far from first one. We called help centre, but no one answered probably because they didn't have who talk english. We manage find out that we in wrong adress by our self, because one couple before us had the same problem. They sorted it by calling help centre. This means that English speaking tourist will have more problems . Exept this we liked the service.
Reply from LOCK & enjoy! Luggage Storage
The facility was not clean. Lots of litter and needed cleaning.
Reply from LOCK & enjoy! Luggage Storage
The best location ever! 5 minutes walking to the Eiffel Tower. The locker is big enough, we could storage more and more stuffs during the day. We took the medium locker for 11 hours and we have paid 10.90€ for it. There are a couple of plugs there, so you can recharge your mobile phone, which save us during the day. Definitely it worth any euro spent. Thanks a million.
Reply from LOCK & enjoy! Luggage Storage
Reply from LOCK & enjoy! Luggage Storage
Reply from LOCK & enjoy! Luggage Storage
Solid! Allowed us to explore Málaga several hours extra without lugging bags around before heading to Granada.
Reply from LOCK & enjoy! Luggage Storage
I like it useful and has chargering points inside for your phone
Reply from LOCK & enjoy! Luggage Storage
Quite easy system. The locations are very close to the city centres. Highly recommend.
Reply from LOCK & enjoy! Luggage Storage
Near to Eiffel Tower - Paris.. Easy to book & everything went smoothly. Would defo use again
Reply from LOCK & enjoy! Luggage Storage
Fabulous experience. Location was close to where we were staying and made the wait for our check in time easy
Reply from LOCK & enjoy! Luggage Storage
Reply from LOCK & enjoy! Luggage Storage
It was a not good experiance I could never use the lock the phone service was off and later I phone the website and they said they will check if I couldn't use the lock and them retour myoney back buy they didn't. So ipaid 7'8€ for nothing.
Reply from LOCK & enjoy! Luggage Storage
Reply from LOCK & enjoy! Luggage Storage
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