Overgear. Gaming Marketplace Reviews 

36,841
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 3,793 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are super friendly, highly professional, and always ready to help schedule and complete game boosts quickly without any hassle. People also deeply appreciate the reliable service and remarkably fast responses, noting that everything across the entire process is handled smoothly and efficiently. However, some people mentioned experiencing frustrating delays, with customer support responding slowly and waiting times stretching far longer than initially promised. A few reviewers also noted occasional communication issues, explaining that boosters could sometimes be unresponsive or that interactions felt rather unhelpful and cold.

What people talk about most

Service

Consumers find service to be positive, highlighting fast, professional, and reliable experiences. Reviewers... See more

Staff

Customers consistently note positive experiences with staff, highlighting their quick, professional, and... See more

User experience

Clients share positive opinions on user experience, highlighting fast, professional, and smooth processes.... See more

Product

Users describe positive interactions with product, noting that orders are completed smoothly and boosters... See more

Response time

Reviewers highlight positive aspects of response time, consistently reporting speedy and helpful support from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Mistwake set offering proved to be more difficult then anyone anticipated due to an uncooperative RNG but Booster JiaJu Huang stayed with it until completion. Not many people have that kind of dri... See more

Rated 5 out of 5 stars

Bumpy communication, excellent booster once we got the comminacation snags out the way. It was a lot easier renting some friends than trying to find 5 people to do old content! Would definitely recomm... See more

Rated 5 out of 5 stars

1st time user. Very easy, fast and professional. Booster was amazing. Would highly recommend and will definitely use again (soon)

Rated 5 out of 5 stars

Started my order immediately, and got all my leveling done in a fraction of the estimated delivery time. My booster KrompuSSS made quick work of this order and I'm glad I can jump right in. Will defin... See more


Company details

  1. Gaming service Provider

Information provided by various external sources

Buy and sell items and services in online games without any intermediaries. Safe and hassle-free.


Contact info

4.9

Excellent

TrustScore 5 out of 5

37K reviews

5-star
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1-star

Asks customers to review

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4.9

All reviews

(36,841)

3,698 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Personal Missions 3.0

Although it took a little longer than expected, missions that I was struggling to finish were done and that’s the whole purpose of these services! Thanks to 5D1Moxito for his quality work! Would trust these guys again!

7 September 2026
Unprompted review
Rated 1 out of 5 stars

I cannot understand what kind of system…

I cannot understand what kind of system they are running. I bought a gear boost, someone invited me in-game, opened the dungeon finder, people joined, the dungeons started, and even though I am Balance, I was given an Agility trinket. When I said all slots should be filled, they told me I had purchased 10 dungeons. I was invited to Discord, shown a booster community, and told that if I wanted to continue, I had to send a wow token or give them my login details. When I complained about this, Overgear customer service treated me constantly as if I were lying, and on top of that, defended the service I didn't receive from the package I bought, saying they couldn't issue a refund "because I couldn't prove anything." Am I supposed to submit the Discord conversation as proof? Or should I have recorded a screen video when they opened the screen and showed me the community with the boosters?
There's no problem when paying for a service with a 100% money-back guarantee, where I had to go AFK (which I could only do for 2 minutes to smoke a cigarette), where I did DPS and died repeatedly. When defending this and saying "I didn't purchase this, you don't even know your service providers," I get accused of lying in such an environment. I've shopped with this site many times before, but never again!!

6 September 2026
Unprompted review
Overgear. Gaming Marketplace logo

Reply from Overgear. Gaming Marketplace

Thank you for reaching out and sharing your concerns. We sincerely apologize for the frustration and inconvenience you’ve experienced. Please rest assured that we take your feedback seriously and are committed to resolving this matter thoroughly and fairly.

To assist you better, we kindly request your order ID so we can investigate your case with full attention. Our goal is to ensure that every step of the process is reviewed carefully and handled correctly.

We value clear communication and customer satisfaction, and we are dedicated to making things right. Your patience and understanding mean a lot to us, and we are ready to assist you as soon as we receive the requested information.

Please feel free to reach out via: https://overgear.com/

Best regards,
Customer Support Team

Rated 1 out of 5 stars

Don't buy a raid run from these people…

Don't buy a raid run from these people - they will literally stack your raid with members of your same class to get you to buy more runs or dedicated runs.

6 September 2026
Unprompted review
Overgear. Gaming Marketplace logo

Reply from Overgear. Gaming Marketplace

Hello!

We are sorry to hear that you had such a bad experience that it led to a bad Trustpilot review. We would like to investigate this further to see what happened exactly so if you don't mind leaving us your order ID or contacting us via our web chat, it would be really appreciated.

We are very attentive to everything that happens with our service and situations like this are of utmost importance to us. We will handle this case immediately as soon as you contact us, so please feel free to reach out via any comfortable source. Usually, we recheck the nature of a ban and after that we always offer suitable solution to customer, so we are open for dialogue.

We hope to hear from you soon about this so we can sort it out properly
Kind regards,
Overgear Customer Satisfaction Team

Rated 5 out of 5 stars

Booster and team went above and beyond…

Booster and team went above and beyond for me. During Team Drives games were very rough, but no one ever quit and we kept pushing until I hit the rank desired. Great team and boosters. Special thanks to Flacara.

6 September 2026
Unprompted review
Rated 1 out of 5 stars

This company consistently over promises…

This company consistently over promises and then can’t follow up just to get you to buy stuff. Then it tries to force other orders instead of taking your original request. Will not use again

6 September 2026
Unprompted review
Overgear. Gaming Marketplace logo

Reply from Overgear. Gaming Marketplace

Hello

We are sorry to hear that you had such a bad experience that it led to a bad Trustpilot review. We would like to investigate this further to see what happened exactly so if you don't mind leaving us your order ID or contacting us via our web chat, it would be really appreciated.

We are very attentive to everything that happens with our service and situations like this are of utmost importance to us. We will handle this case immediately as soon as you contact us, so please feel free to reach out via any comfortable source.

We hope to hear from you soon about this so we can sort it out properly

Overgear Customer Satisfaction Team

Rated 1 out of 5 stars

Terrible calibration experience, Dota 2

Terrible calibration experience and equally disappointing customer service.

The calibration ended with 66% win rate in a low-tier medal bracket, which is an extremely disappointing result for a paid professional service.

When I contacted customer support looking for an explanation or some kind of solution, I received no meaningful help whatsoever. Instead, they simply tried to justify the poor result by saying that “multiple factors have to be considered.”

Very disappointed with both the calibration and the way Overgear handled my complaint.

5 September 2026
Unprompted review
Overgear. Gaming Marketplace logo

Reply from Overgear. Gaming Marketplace

Hello! Thank you for taking the time to share your feedback.

I can see that our team has already reached out to you, explained the situation, and offered a couple of possible solutions. Please contact us via the live chat of our website when you have a chance.

We’ll be happy to try and resolve this.

Kind regards,
Overgear CS Team

Rated 1 out of 5 stars

I ordered gold farming so I could relax…

I ordered gold farming so I could relax and avoid doing the grind myself. A couple of days later, I logged in and felt sick when I saw my character in a random location, bags filled with cheap junk, and all my saved-up currency gone. Nothing extra had been farmed, and currency I had spent ages earning was missing. Support only gave a vague explanation about technical risks. After trusting them with my account, the whole situation felt like a serious loss.

26 July 2026
Unprompted review
Overgear. Gaming Marketplace logo

Reply from Overgear. Gaming Marketplace

Hello

We are sorry to hear that you had such a bad experience that it led to a bad Trustpilot review. We would like to investigate this further to see what happened exactly so if you don't mind leaving us your order ID or contacting us via our web chat, it would be really appreciated.

We are very attentive to everything that happens with our service and situations like this are of utmost importance to us. We will handle this case immediately as soon as you contact us, so please feel free to reach out via any comfortable source.

We hope to hear from you soon about this so we can sort it out properly

Overgear Customer Satisfaction Team

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