Love the colour and it sticks very well on my kitchen. I expected the writings to be harder to delete, they fade very easily resulting in being hard to write on the board without deleting things by mi... See more
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Company details
Written by the company
Make the difference. In the world and in your everyday life. Save trees, water and energy by reusing your GreenBook with vegan leather accessories. Delivered to you in plastic free packaging through Carbon Neutral delivery.
Contact info
- Nimfkruidvaart 17, 2724 SR, Zoetermeer, Netherlands 
- ourgreenstory.com
Replied to 58% of negative reviews
Typically replies within 2 weeks
Great!
I bought a few things here, what can I say I love it! I had a problem but they solved it so fast. Great experience! Probably I will buy more things ☺️
Reply from Greenstory
Zero customer service
Paid €70 for one board and a set of pens. Did not get it delivered, filled out form via “contact us” page, and sent multiple whatsapp messages. ZERO response to both. Chased DHL, eventually got it. Too simple, nothing special about it al all. Would have been better off by the classic paper wall calendar for €7……
Reply from Greenstory
I have not received my product and have…
I have not received my product and have written to them on their website, as they do not accept emails anymore and have not heard back from them. This is not acceptable!
Reply from Greenstory
Pens and accessories haven't arrived :(
Pens and accessories haven't arrived :(
The boards are good.
Reply from Greenstory
Unfortunately
Unfortunately, the quality of the calendars was quite poor. They wouldn’t stick to any surface, no matter how smooth, so I had to return them.
The return process was rather complicated — there was no return label included, so I had to arrange the return myself. It took several weeks until I finally received my refund.
Overall, I found the process a bit inconvenient, and unfortunately, the product itself wasn’t very good.
Reply from Greenstory
I still didn't receive my order (in the…
I still didn't receive my order (in the NL), and the company is based in Zoetermer in the NL. I have the order confirmation but no track and trace and no other information whatsoever. I tried to contact via the website, email, phone, instagram DM... They do not pick up calls, the customer service from the website never replied back, and on IG they use a chatbot that does not help at all.... How does this company have 4* on trustpilot?
Reply from Greenstory
Disappointed, frustrated and annoyed
I placed an order in the beginning of july, it took two months for it to arrive in DK, failed at delivery and was returned to GreenStory. I emailed with a colleague in the beginning of september, replied a week later to be faced by an automatic reply telling my to use a form that cannot be send because "an error has occurred" and I just really want my refund, but GreenStory is impossible to get in contact with.
Reply from Greenstory
My package was never delivered due to…
My package was never delivered due to issues with the postal service, who has now misplaced my parcel. I’ve tried contacting Greenstory four times through e-mail to solve the matter, as they are entitled to reimbursement and with the hope they’ll therefore send me another one. But no answer, so I have yet to receive my product.
Reply from Greenstory
Very nice, but details are missing...
I bought several Greenstory products (rectangle sticky notes, decorative icons, drawing kit, and the mixed pack of colored sticky notes). The eco-friendly idea is great, but I was a bit disappointed:
-The sticky notes don’t adhere very well, and the plastic parts aren’t very sturdy.
-In the mixed pack, only the yellow sticky notes are usable — the others are hardly visible with a black pen.
-The logo on the smaller notes reduces the already limited writing space.
-One item was missing from the delivery
Given the relatively high price, I expected more attention to detail and better quality. I like the company’s sustainable vision, but the products were not as practical as I had hoped.
As described
As described, nice quality, i've now got a shopping list stuck up next to my fridge which is very useful
Very handy product
Very handy product. I had a problem and it was solved very quickly, thanks!
Very expensive
Very expensive, it doesn't stick to the surface of a door.
Expensive stupid foil was put inside the box. Very pityful visibility of marker.
Also I thought I ordered a white one, turned out pink.
Not a reliable company. Nothing green about this story
I didn't receive my order
I didn't receive my order. They send me an email about the shipment. No more information, so I am still waiting for the delivery.
Reply from Greenstory
Waste of time and money
Waste of time and money. I don't know where other people here find so many of those glass- and tiled surfaces, but in my case it doesn't stick anywhere. Ordered small and medium-sized calendars plus markers. Only the small-one is able to stand on the wall for some time, the medium one started to drop down in a few hours and markers dropped right away. Tried also different walls and surfaces- only mirror and bathroom worked, everything else was crap.
Reply from Greenstory
Best products, quick service
They reply quick with the recently launched contact page
Top shop
Top quality, both product and customer services. This is an excellent story :)
The ads on instagram took me by surprise, love the products🤍
I’ve used a few and made my to-do list more organized, which makes my daily activities easier, love it!
Excellent customer service when my…
Excellent customer service when my package got lost! Thank you ☺️
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