Opisto Reviews 

48,419
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

The box arrived open and the part inside was loose and no packaging to protect it . The Renault traffic 3 is badly scratched and Chios out of the paint . The driver took photos and I signed the paper... See more

Rated 5 out of 5 stars

Très satisfait, j’ai commandé une portière complète et je l’ai reçu le lendemain matin. L’article était conforme aux photos et à la description.

Company replied

Rated 5 out of 5 stars

I ordered an idem and I made mistake because it was not fit for my car so I cancelled the order few minutes after ordering. The customer service called me to excuse themselves for not replying on ti... See more

Company replied

Rated 5 out of 5 stars

I spent a long time looking for car parts online and Opisto saved me a lot of time and effort. Don't forget to consider shipping fees when considering a purchase.

Company replied

Company details

  1. Used Auto Parts Store
  2. Auto Body Parts Supplier
  3. Auto Parts Store
  4. Auto Wrecker
  5. Car Equipment Accessories Store
  6. Wheel Store

Written by the company

Opisto est le spécialiste de la pièce auto d’occasion Toutes nos pièces auto d'occasion sont garanties, contrôlées et au meilleur prix. En faveur de l’économie circulaire, nous sommes leader de la distribution en ligne des pièces auto d’occasion en France. Les casses auto partenaires qui diffusent sur notre marketplace sont toutes agréées et certifiées. Ainsi, nous vous proposons des pièces détachées en moyenne moins chères de 70% par rapport aux pièces neuves. Tout cela avec la même qualité que le neuf. Tous nos CVHU partenaires garantissent leurs pièces au moins 3 mois et jusqu'à 24mois.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

48K reviews

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4.5

All reviews

(48,419)

10,425 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The box arrived open and the part…

The box arrived open and the part inside was loose and no packaging to protect it . The Renault traffic 3 is badly scratched and Chios out of the paint . The driver took photos and I signed the paperwork as received but damaged .

29 August 2026
Rated 4 out of 5 stars

Search sucks

26 August 2026
Opisto logo

Reply from Opisto

Hello,

We're sorry to hear that you've had difficulties finding your part.

We're available at contact@opisto.fr if you need any assistance.

Best regards,
Caroline, Customer Care Manager

Rated 5 out of 5 stars

Très satisfait

Très satisfait, j’ai commandé une portière
complète et je l’ai reçu le lendemain matin. L’article était conforme aux photos et à la description.

5 August 2026
Opisto logo

Reply from Opisto

Bonjour,

Nous sommes ravis de vous savoir satisfait et vous remercions pour cette superbe note 😊.

A très bientôt sur nos plateformes!
Chloé, Customer Care Manager

Rated 5 out of 5 stars

Article conforme à la description //…

Article conforme à la description // bon rapport qualité prix et envoi rapide - je recommande ce site !

24 July 2026
Opisto logo

Reply from Opisto

Je vous remercie pour votre confiance,

Au plaisir de vous revoir sur nos plateformes,
Lucie, Customer Care Manager

Rated 5 out of 5 stars

5 (*****)

facile et efficasse tip top

25 July 2026
Opisto logo

Reply from Opisto

Bonjour,

Merci pour ce superbe retour et la note qui l'illustre 😊.

A bientôt sur nos plateformes!
Chloé, Customer Care Manager

Rated 5 out of 5 stars
Opisto logo

Reply from Opisto

Hello,

Thank you very much for this positive message and for this amazing note.

See you soon on our platforms!
Chloé, Customer Care Manager

Rated 5 out of 5 stars

Very good service

Very good service, product worked well and the price was reasonable

2 July 2026
Opisto logo

Reply from Opisto

Hello,

We are delighted to hear that everything went smoothly, and we thank you for the 5-star rating.

See you soon on Opisto,
Caroline, Customer Care Manager

Rated 5 out of 5 stars

Super

Super, fast, and conform

5 June 2026
Opisto logo

Reply from Opisto

Bonjour,

Merci beaucoup pour ce superbe retour !

A bientôt sur Opisto,
Matteo, Customer Care Manager

Rated 5 out of 5 stars

Satisfaction


Tres profetionel et rapide

2 June 2026
Opisto logo

Reply from Opisto

Bonjour,

Nous sommes ravis de vous savoir satisfait et vous remercions pour cette superbe note 😊.

A très bientôt sur nos plateformes!
Chloé, Customer Care Manager

Rated 5 out of 5 stars

Service excellent

Service excellent mais attention à certain livreur qui dise avoir remis en main propre alors qu'il balance le colis par dessus la cloture.

1 June 2026
Opisto logo

Reply from Opisto

Bonjour,

Nous vous remercions pour votre retour et la note qui l'accompagne 😊.

En passant par nos plateformes, nos vendeurs partenaires ainsi que leur prestataire de transport s'engagent à ce que la livraison se fasse correctement.

Je vous invite à contacter le vendeur depuis votre compte internaute afin de lui faire part de cette complication.

Cordialement,
Chloé, Customer Care Manager

Rated 5 out of 5 stars

Excellent customer service 👌🏼

I ordered an idem and I made mistake because it was not fit for my car so I cancelled the order few minutes after ordering. The customer service called me to excuse themselves for not replying on time and cancelled the order and proceed for refund.

Excellent customer service 👌🏼

4 June 2026
Opisto logo

Reply from Opisto

Hello,

Thank you for taking the time to leave us a review!
We’re glad to hear that, despite this inconvenience, your experience with the seller in question met your expectations! 😁

See you soon on our platforms,
Matteo, Customer Care Manager

Rated 5 out of 5 stars

Article conforme aux photos et…

Article conforme aux photos et description. Paiement facile. Retrait en casse auto sans aucun problème.

15 May 2026
Opisto logo

Reply from Opisto

Bonjour,

Nous sommes ravis de lire que la pièce soit conforme à vos attentes et vous remercions pour cette superbe note 😊.

A très bientôt sur nos plateformes!
Chloé, Customer Care Manager

Rated 5 out of 5 stars

Parfait !!!!

Parfait !!!!
👍

4 May 2026
Opisto logo

Reply from Opisto

Bonjour,

Merci pour cette note parfaite ☺️

Au plaisir de vous revoir sur Opisto.
Caroline, Customer Care Manager

Rated 5 out of 5 stars

I received exactly what I order

I received exactly what I order, thanks to the seller. And thanks to the delivery company respect to you guys.

3 April 2026
Opisto logo

Reply from Opisto

Hello,

We're delighted to hear that you had a great experience and thank you for your excellent rating.

See you soon on our platforms!
Chloé, Customer Care Manager

Rated 5 out of 5 stars

J attends maintenant la réception de ma…

J attends maintenant la réception de ma commande et je vous remettrais un commentaire

4 April 2026
Opisto logo

Reply from Opisto

Bonjour,

Nous vous remercions pour votre retour et la note qui l'accompagne.

En espérant que la pièce vous soit livrée au plus vite et vous apporte entière satisfaction.

Cordialement,
Chloé, Customer Care Manager

Rated 3 out of 5 stars

Not really inpressed me

The quailty is good and the delivery is very poor i paid for express delivery unfortuntely i didn't received on time, i went to collect my item from TNT office in Wissous, after 7 days..

5 March 2026
Opisto logo

Reply from Opisto

Hello,

We are sorry to read about your negative experience.

Please contact the seller via your customer account so that they can report this issue to their delivery provider.
As they use our platforms, they are obliged to ensure that deliveries are carried out correctly.

Kind regards,
Chloé, Customer Care Manager

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