JustCover Travel Insurance Reviews 

5,818
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,750 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction with the overall quality and reliable protection provided during their travels. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and knowledgeable when guiding travelers through policy selections and custom quotes. Many people also highlight the extremely smooth, fast, and straightforward website navigation that makes purchasing travel insurance completely hassle-free and efficient. Though some customers reported difficulties with communication systems, higher renewal prices, or unexpected quote discrepancies between online forms and direct follow-ups, these specific challenges were noted by a small group of travelers.

What people talk about most

Staff

People report positive experiences with staff, describing them as helpful, professional, and easy to talk to.... See more

User experience

Consumers find user experience to be positive, highlighting an easy to navigate website and quick application... See more

Customer service

Customers report positive experiences with customer service, noting that support agents are exceptionally... See more

Service

Reviewers highlight positive aspects of service, noting that it is quick, efficient, and very straightforward... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and reasonable rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well it was the way I was treated by your custimer sales people 2 girls one from Rompfort the other I can't remember her name . But it was an absolute Please dealing with them.. I'm am 73 .. An ex ser... See more

Company replied

Rated 5 out of 5 stars

I had issues with renewing my travel insurance but when I contacted Katelyn she was most helpful, patient and kind. She was very efficient but did not make me feel rushed or under pressure. My issue... See more

Company replied

Rated 5 out of 5 stars

In this day of Ai generated assistants how great it was to talk to Sandi their sales assistant . She explained everything so clearly to me explaining extras but not pushing them . Their price was comp... See more

Company replied

Rated 5 out of 5 stars

I spoke first with Cloe who gave me a very good quote for a single trip and was very helpful explaining all my options. I rang back next day to confirm and got onto Chris who was exceptionally helpful... See more


Company details

  1. #1 of 3 best companies in Travel Insurance Company
  2. #3 of 10 best companies in Insurance Agency
  3. #7 of 10 best companies in Insurance Broker
  4. #3 of 10 best companies in Insurance Company

About JustCover Travel Insurance

Written by the company

JustCover is Ireland’s Most Trusted Travel Insurance Provider. Established in 2003, JustCover has been delivering comprehensive travel insurance solutions for 20+ years.

  • 98% of customers would recommend us
  • Up to unlimited medical cover including pre-existing conditions
  • 24/7 emergency medical assistance
  • Cancellation cover up to €10,000
  • No upper age limits, so seniors can explore with the same great benefits

With policies underwritten by Zurich and regulated by the Central Bank of Ireland, you can travel with confidence knowing you’re backed by industry-leading expertise. Our 24/7 emergency medical assistance ensures help is always at hand, while cancellation cover of up to €10,000 and unlimited medical cover, including pre-existing conditions, offer peace of mind on every journey.

Our Trustpilot profile boasts an “Excellent” overall rating, with customers consistently rating our website experience highly for its clarity and speed. Getting a quote is quick and simple online or via our freephone our award-winning specialists on 1800 024 024.

Whether you’re planning a Single Trip, Annual Multi-Trip, family getaway, seniors adventure, Cruise holiday, or travelling with pre-existing medical conditions, JustCover provides flexible, competitively priced cover tailored to your needs. Enjoy competitive pricing, award-winning service, and worldwide assistance throughout your journey.

Join thousands of satisfied travellers who trust JustCover to protect what matters most. Experience worry-free travel every single trip. Get your quote today and see why we’re Ireland’s go-to travel insurance provider.

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(5,818)

2,538 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, very easy and explained very well Caitlyn who put my cover through was very friendly and very professional, 5 stars

2 September 2026
Rated 5 out of 5 stars

My dealing with Sandy from Just Cover…

My dealing with Sandy from Just Cover was plesant, she is very good at explaining the policy and the different choices. I would recommend her to any customer who is applying for insurance. This being said I did find my policy quite expensive from last year.

1 September 2026
Rated 5 out of 5 stars

Had a conversation with Chris

Had a conversation with Chris.
He was very polite & helpful. As this was my first time applying for cover with this company, he answered all my questions in detail and sorted my cover. A very pleasant experience!

1 September 2026
Rated 5 out of 5 stars

Travel Insurance

Having dealt with Sarah in relation to my Travel Insurance queries I found her extremely efficient, very informative, and came across the phone as being very professional at her job.

25 August 2026
Rated 5 out of 5 stars

I dealt with lovely girl If I’m correct…

I dealt with lovely girl If I’m correct it was Sandy or Sadi ? .
Give clear information and even tough I needed to clarify my cover by seeking reassurance that all my needs were met . She went to a lot of time and trouble to get me the best cover at the best price

28 August 2026
Rated 5 out of 5 stars

After the usual internet priceing waste of time....

After the usual internet priceing waste of time, I always circle back to JustCover. They know this travel insurance business every which way. You get 3 cost effective options and no BS.
1. Pick an Option, 2. Enter details. 3. Phone them. 4. Check your Passport and Ticket dates. FYI, I picked the "Black" option. The staff are always courtious and professional as expected and are very much working on your behalf.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Natasha was great

Natasha the staff member who helped me was extremely thorough with her observations. She put me at ease with my choice of insurance and gave advice without being coercive.

26 August 2026

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