JustCover Travel Insurance Reviews 

5,270
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,525 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and pleasant to interact with, making their experience straightforward and easy. Reviewers frequently highlight the user-friendly process, finding the website easy to navigate and the information provided clear and concise. Many customers appreciate the competitive and affordable pricing, especially noting the value for money and options available for various needs, including pre-existing conditions. People consistently mention that agents explain everything clearly and in detail, ensuring customers understand their cover and can make informed choices.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

User experience

Clients share positive opinions on user experience, frequently praising the website as easy to use, navigate,... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the helpfulness and politeness... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of the... See more

Price

People report positive experiences with price, often finding it to be less than expected and very reasonable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company provides meaningful and fit for purpose CRUISE cover. We found out the hard way that this matters. Previously, we had paid extra for cruise cover with our travel insurer thinking that we... See more

Company replied

Rated 5 out of 5 stars

Justcover.ie was very straightforward to use. All information was very clear and concise, with 3 different cover and price options. This made it very easy to chose the correct policy option based on p... See more

Company replied

Rated 5 out of 5 stars

Just purchased multi trip insurance that covers pre existing conditions. Thrilled with the customer service I received from the moment the phone was answered alana was very pleasant from start to fin... See more

Company replied

Rated 5 out of 5 stars

Easy to deal with, reasonable pricing last year, however considerable increase in cost. Fortunately we have not had cause to use the cover in the last year and look forward to another year of no cl... See more

Company replied


Company details

  1. #1 of 2 best companies in Travel Insurance Company
  2. #3 of 10 best companies in Insurance Agency
  3. #7 of 10 best companies in Insurance Broker
  4. #3 of 10 best companies in Insurance Company

About JustCover Travel Insurance

Written by the company

JustCover is Ireland’s Most Trusted Travel Insurance Provider. Established in 2003, JustCover has been delivering comprehensive travel insurance solutions for 20+ years.

  • 98% of customers would recommend us
  • Up to unlimited medical cover including pre-existing conditions
  • 24/7 emergency medical assistance
  • Cancellation cover up to €10,000
  • No upper age limits, so seniors can explore with the same great benefits

With policies underwritten by Zurich and regulated by the Central Bank of Ireland, you can travel with confidence knowing you’re backed by industry-leading expertise. Our 24/7 emergency medical assistance ensures help is always at hand, while cancellation cover of up to €10,000 and unlimited medical cover, including pre-existing conditions, offer peace of mind on every journey.

Our Trustpilot profile boasts an “Excellent” overall rating, with customers consistently rating our website experience highly for its clarity and speed. Getting a quote is quick and simple online or via our freephone our award-winning specialists on 1800 024 024.

Whether you’re planning a Single Trip, Annual Multi-Trip, family getaway, seniors adventure, Cruise holiday, or travelling with pre-existing medical conditions, JustCover provides flexible, competitively priced cover tailored to your needs. Enjoy competitive pricing, award-winning service, and worldwide assistance throughout your journey.

Join thousands of satisfied travellers who trust JustCover to protect what matters most. Experience worry-free travel every single trip. Get your quote today and see why we’re Ireland’s go-to travel insurance provider.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(5,270)

2,455 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The phone-in experience was excellent

The phone-in experience was excellent. The person I dealt with, Sandy I think, had an incredible professional manner, was very well informed and dealt with the many questions I had with patience and without a fuss. Her no pressure approach gave me the necessary time to decide what I needed and wanted. Her personal approach to dealing with health and medical issues was appropriate. In accommodating my particular hazardous activity cover I felt the policy was designed around exactly what I needed. I had no hesitation in going with one of the options which were presented very clearly.

20 July 2026
Rated 5 out of 5 stars

Very friendly and helpful customer…

Very friendly and helpful customer service. Good value too.

20 July 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Hi

Thank you for your review.

It is always nice to hear about the fantastic service our consultants provide.

I hope you have a great time when you travel.

Best wishes,

Richard

Rated 5 out of 5 stars

Really easy system to use and the…

Really easy system to use and the quotation was very reasonable and covered the areas needed

20 July 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Hi John

Many thanks for taking the time to post your review.

Wishing you a lovely time when you travel.

Kind regards,

Richard

Rated 5 out of 5 stars

I booked my travel cover last minute…

I booked my travel cover last minute and it only took a few minutes from start to finish. Good cover with an easy to navigate site

13 July 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Hi Mary

Thank you very much for taking the time to write a review.

I hope you have a wonderful time when you travel.

Best wishes,

Richard

Rated 4 out of 5 stars

Travel insurance

Travel insurance policy was explained to me in detail. Fiacc was very helpful and took his time in helping me.

15 July 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Hi Sheila

Many thanks for your review. This is lovely to hear.

Wishing you a fantastic time when you travel.

Kind regards,

Richard

Rated 5 out of 5 stars

Quick and easy process

Quick and easy process

17 July 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Hi Aileen

Thank you for posting a review.

I hope you have a lovely time when you travel.

Best wishes,

Richard

Rated 5 out of 5 stars

Its great when you get insurance with…

Its great when you get insurance with no fuss and l was pleasantly surprised at the price so well done to you all.

Regards Sylvia

14 July 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Hi Sylvia

Thank you very much for your review and kind comments.

Wishing you a lovely time when you travel.

Kind regards,

Richard

Rated 5 out of 5 stars

The Girl I spoke to was more than…

The Girl I spoke to was more than helpful helped me pick the right Travel
Insurance for me. I’m more than happy

14 July 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Hi Katherine

Many thanks for your review.

It is always lovely to hear about the great service our consultants provide over the phone.

I hope you have a nice time when you travel.

Best wishes,

Richard

Rated 5 out of 5 stars

Polite and most helpful agent

Polite and most helpful agent. Answered all my concerns.....explained the choice of insurance. Purchased cover and feel totally confident. Hopefully we wont'n need a claim.

14 July 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Hi Maura

Thank you very much for taking the time to write a review.

I hope you have a fantastic time when you travel.

Best wishes,

Richard

Rated 5 out of 5 stars

Very fast and easy to get!

Very fast and easy to get!

13 July 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Hi Noemi

Thank you for your review.

I am pleased to hear that you found purchasing a policy with us a fast and easy experience. This is something we always aim for.

I hope you have a lovely time when you travel.

Best wishes,

Richard

Rated 5 out of 5 stars

Great service5

Very helpful girl made renewing very easy

17 July 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Hi Mary

Thank you for your review and for renewing your policy with us.

I hope you have a fantastic time on your up and coming trips.

Best wishes,

Richard

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