This company provides meaningful and fit for purpose CRUISE cover. We found out the hard way that this matters. Previously, we had paid extra for cruise cover with our travel insurer thinking that we... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The sales agent was totally knowledgeable of the product and took her time explaining all aspects of the policy. Nothing was rushed and no pressure to purchase. More firms should adopt these policies.
It was easy to read and get good Information regarding the policy
Price is very dear, staff know there stuff and service is ok and I didn't get 20% off as promised.
The phone-in experience was excellent. The person I dealt with, Sandy I think, had an incredible professional manner, was very well informed and dealt with the many questions I had with patience and without a fuss. Her no pressure approach gave me the necessary time to decide what I needed and wanted. Her personal approach to dealing with health and medical issues was appropriate. In accommodating my particular hazardous activity cover I felt the policy was designed around exactly what I needed. I had no hesitation in going with one of the options which were presented very clearly.
Very easy to navigate the website and everything explained clearly
Very friendly and helpful customer service. Good value too.
Reply from JustCover Travel Insurance
Really easy system to use and the quotation was very reasonable and covered the areas needed
Reply from JustCover Travel Insurance
I booked my travel cover last minute and it only took a few minutes from start to finish. Good cover with an easy to navigate site
Reply from JustCover Travel Insurance
Travel insurance policy was explained to me in detail. Fiacc was very helpful and took his time in helping me.
Reply from JustCover Travel Insurance
Its great when you get insurance with no fuss and l was pleasantly surprised at the price so well done to you all.
Regards Sylvia
Reply from JustCover Travel Insurance
The Girl I spoke to was more than helpful helped me pick the right Travel
Insurance for me. I’m more than happy
Reply from JustCover Travel Insurance
Polite and most helpful agent. Answered all my concerns.....explained the choice of insurance. Purchased cover and feel totally confident. Hopefully we wont'n need a claim.
Reply from JustCover Travel Insurance
Reply from JustCover Travel Insurance
Excellent quick and efficient service from start to finish
Reply from JustCover Travel Insurance
Reply from JustCover Travel Insurance
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.