Jool Reviews 

134
TrustScore 4.5 out of 5

4.7

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Company details

  1. Car Rental Agency
  2. Leasing Service
  3. Logistics Service

Written by the company

Jool, c'est le premier service de location de voitures 100 % électriques et partagées. Avec nous, rouler en électrique n'a jamais été aussi simple.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

134 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(134)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Top service at a reasonable price

Top service at a reasonable price. The car was impeccable and the assistance was always available. Expenses and mileage always clear in their app. Forget the other rental agencies, Jool is the future!

14 August 2026
Jool logo

Reply from Jool

Thank you so much for this fantastic review! We're thrilled you enjoyed the service, the car's condition, and the transparency of our app for expenses and mileage 😊. We look forward to welcoming you back for your next rental with Jool!

Rated 5 out of 5 stars

Jool is simply great

Jool is simply great! They delivered the Tesla to my door, I opened the car with the app and left it back at my door when finished. They explain well for first time Tesla drivers, and it is all so easy it’s a pleasure.
The drive is very smooth and you don’t pay parking in the city for electric cars so that was also nice. I will definitely use Jool again, it makes renting a car so seamless. Thank you!

1 March 2025
Unprompted review
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Reply from Jool

Thank you for your enthusiastic feedback. We are thrilled that your experience with Jool was so enjoyable. We hope to see you again for another seamless rental. See you soon !

Rated 5 out of 5 stars

Perfect service

Perfect service, on time, amazing car, amazing assistance very easy to drive and safe also very comfortable perfect for weekend trips!

9 May 2024
Jool logo

Reply from Jool

Hello Andrea,

Thank you for your feedback!
We're thrilled you enjoyed our timely service and assistance. It's great to hear that the car was easy to drive, safe, and comfortable for your weekend trip.

We are looking forward to serving you again!
The Jool Team

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