First of all, the jewelry is beautiful. When the ring I ordered didn't fit, they had no issue with me returning it (for FREE) to exchange another size. Again, I couldn't get the ring past my knuckle o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased a spinner ring with baguettes worn approximately a dozen times- two of the stones fell out was in the period of several months. I contacted Annabelle the owner and after about five emails... See more
I recently purchased the Bella Spinner Ring and the Rochelle Gemstone Ring from Ideaure, and I couldn’t be happier with my experience. Both rings are absolutely beautiful and fit perfectly. The qual... See more
The customer service from this company is second to none! I received a beautiful ring for Christmas but I had to return it for a smaller size. Annabelle was so helpful when I contacted her for instruc... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ideaure is a joy to work with!
This is the 2nd ring I’ve bought. Both purchase experiences were excellent, even coming from the US. I under-estimated the size needed this time, so had to exchange it. Excellent customer service - quick delightful responses, Ideaure covered all the return costs quickly, and the ring came within a week. Highly recommend!
Ring of my dreams…
Y’all I had been envisioning the ring of my dreams for months. I am almost 71 and my husband has passed away a few years ago. I still wanted to wear my engagement ring but wanted a different band. I saw the Ideaure post on Facebook and I saw my dream ring! Ordering was easy. Ring was delivered in days. It is perfect. Definitely will be ordering more
I had such a fabulous experience with…
I had such a fabulous experience with this company… the jewelry is so cute, the price point is doable and the customer service is on point. I ordered an adorable ring set for my daughter over the holidays. The packaging was adorable and rings were beautiful but a tad big. Ideaure was so easy to work with and made it so easy for me to exchange for a smaller size. I would order from them again in a heartbeat. T you!!!
Great Quality and Exceptional Service
I am really impressed with the quality of this ring! It is top-notch craftsmanship at a great price point. The initial ring I ordered did not fit correctly, but the Ideaure team allowed a total exchange free of charge for the correct size. Great service and great jewelry. It did not disappoint!
Wonderful experience and product…
I am very happy with my experience with Ideaure. Working with Isabella was wonderful. Her attention in processing my order request, willingness to assist with product selection, and processing exchange for ring was truly a wonderful experience. I love my new Bertrona Cross Spinner Ring and I plan to order another item soon. Thank you 😁
You were wonderful
You were wonderful. Very helpful and answered all my texts quickly. Ur product is beyond what I had hoped. Thanks so much for the beautiful ring
Beautiful Jewelry
I have several rings from Ideaure and they are beautiful plus their customer service is great. I would definitely buy from them again.
Terrible customer service
Terrible customer service, no one responds no help with my return at all!
Its ridiculous.
Avoid at all costs!
Customer service responded to my emails…
Customer service responded to my emails within minutes with tracking information on an order. Will shop here again!
LOVE it!
I bought it as a wedding band and reduces my anxiety so much! The ring is beautiful, spins well and is very durable. All my friends want one. 10/10 would buy again!
I ordered a beautiful ring but it was…
I ordered a beautiful ring but it was too large and requested an exchange for a smaller and different style ring. Very pleasant experience and my new ring fits perfectly and is exactly what I wanted. The craftsmanship is excellent.
Amazing customer service.
I’m excited to wear my Spinner Ring
I’m excited to wear my new jewelry! The quality upon first impression is very high. The spinning is smooth and the stones are very well presented.
I suffer from Tricholtillomania and find that I twist and pull my hair out in stressful situations. I thought about placing the ring below my first knuckle, where I pull my hair through my fingers. The spinning feature gives me the same sensation without consequences.
And to add, this company provides incredible customer service!
I love my spinner ring and I am so happy that I made this purchase!
10/10 Jewelry and Service
I ordered three pieces, after a suggestion for tarnish free rings-all my gold plated ones tarnished-they were so reasonably priced, were delivered quickly and are more gorgeous than I expected! I needed a size exchange and they made it so easy! I get compliments every time I wear one of the rings!
Returning customer
Returning customer; several purchases with a few as gifts. Everyone delighted! (If you somehow order an incorrect size? Exchanges are quick & simple!) A+++ every time! Thank you!
What you see is what you get!
The rings are gorgeous! Just as pictured! Pieces are weighty, not flimsy! Had to exchange 2 rings and it was easy!
AWESOME service!
A pleasure doing business! Great communication and beautiful ring!
This company is top notch!!
This company is top notch!!! The shipping is fast! Customer service is excellent but the most important thing of all is the quality of the jewelry! It holds up and doesnt tarnish like cheap jewelry! The jewelry is gorgeous and once you try it you’ll want more pieces! Treat yourself or it makes for excellent gifts too!
I love Ideaure
I love Ideaure. The mixed medals, combining gold, silver and stones are just what I like. Their pieces give an antique feels as well which is what I love. Very Happy with my pieces. Will purchase more.
I've purchased multiple items in the…
I've purchased multiple items in the past few years. The pieces I received were beautiful and of very good quality. I had to deal with customer service after purchasing a ring that was too large. They quickly and pleasantly replaced it with the size I needed without a hitch. I recently lost a stone on one of my rings and reached out. Once again I received a quick response and was told they'd replace the ring and that I should send back the piece I had an issue with , all with free shipping. I love their jewelry but the customer service is the icing on the cake. It's refreshing to receive such personal service. Amazing!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.