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InsureandGo UK Reviews 

133,809
•
TrustScore 5 out of 5

4.8

Insurance Broker
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Review summary

Created with AI, based on recent reviews

Considering 25,863 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and thoroughly professional when answering questions and guiding them through various options. People also genuinely appreciate the smooth and efficient user experience, noting that completing online forms and obtaining competitive quotes takes very little time. Some reviewers were not happy with rising costs, mentioning that policy prices increased significantly or that certain coverage restrictions tightened over time. A few other people also felt that certain policy documents, renewal processes, or specific coverage details did not always fully match their personal expectations.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, patience, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising staff for being thorough,... See more

Price

Users describe positive interactions with price, highlighting competitive and reasonable costs for their... See more

Service

Consumers find service to be positive, highlighting quick, easy, and straightforward experiences with... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform for being simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices and easy to book online, even with several medical conditions to declare - we have recommended this company to many! We had to cancel our holiday last minute 2 years ago due to deteriorat... See more

Rated 5 out of 5 stars

Good value annual multi trip travel insurance cover for me (a 70+ year old with no complicated medical conditions). I've insured with them, and associated provider All Clear, for several years and alw... See more

Rated 5 out of 5 stars

I dealt with both Tom and Clint. They were very helpful and ensured that I fully understood everything related to the cover that I chose. They also engaged with their respective Line Managers to en... See more

Rated 5 out of 5 stars

Joe was a very helpful salesperson and very patient. He explained that instead of the single trip insurance policy I was looking at a multi trip world wide policy would be cheaper and more suitable f... See more

Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company
  4. Travel Insurance Company

About InsureandGo UK

Written by the company

GO without the doubt
We believe travel insurance should be available to as many people as possible. That's why our policies have no upper age limit and we'll consider all pre-existing medical conditions.

AllClear Travel
Why choose InsureandGo?
- We’ve covered over 27 million travellers - Trusted for 20+ years - 24/7 Emergency medical helpline - Our Gold and Black travel insurance is a Which? Best Buy - 100+ Sports and activities covered as standard - Cover for medical expenses, cancellations, travel delays, and more

Travel Insurance
Annual Travel Insurance
Medical Travel Insurance
Seniors Travel Insurance
Contact Us

About InsureandGo UK

Written by the company

Contact info

4.8

Excellent

TrustScore 5 out of 5

134K reviews

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4.8

All reviews

(133,809)

23,945 reviews in the last 12 months

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Rated 5 out of 5 stars

Competitive prices

Such an easy process in choosing the right policy for my break away, no long forms to go through, the price was very competitive & as I have used this company in the past I went to Insure and Go again & the whole policy was arranged in 15 minutes & I will definitely use them again

4 September 2026
Rated 5 out of 5 stars

Chloe was wonderful

Chloe was wonderful. At 80 and 82 we are slower than we used to be, but Chloe was extremely patient and understanding with us both. She explained everything fully and checked that we understood everything. A rare quality in a young person. Thank you.

7 September 2026
Rated 5 out of 5 stars

Great customer service

I spoke to Carly who was totally professional and knowledgeable throughout at the same time as being friendly and caring . She was lovely to speak to and a credit to the company
Thank you Carly

7 September 2026
Rated 4 out of 5 stars

I have used Insure and Go before way…

I have used Insure and Go before way back in 2009 and they were excellent then. As you can see I don't go on holiday very often so they obviously made a great impression then for me to use them this time. Very helpful and patient (I'm 80) and don't do computers very well but the lady talked me through the payment system without any problems. I highly recommend them.

7 September 2026

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