iMusician Reviews 

Urgent: Release stuck for a month & Artist Mapping blocked (EAN: 4071624077125)⁠
been stuck for nearly a month due to an Apple Music Artist Mapping issue (Apple Case ID: 20000145301187). On September 4, Martin confirmed the modification was applied, but nothing changed. I have now provided fully compliant metadata on the community forum as requested by Carlos, but I am receiving no responses or updates. I need the Operations team to re-deliver the release with the updated track titles and initiate the Artist Mapping immediately.⁠

iMusician took my money, but getting any kind of response from their support team is almost impossible. I have been trying to resolve my issue for a long time and emails are either ignored or answered after an unacceptable amount of time.

What makes it even worse is that they offer a paid support call for around €20. I paid for the call expecting to finally speak with someone, but the call never happened.

Charging customers for services and then failing to provide proper support is completely unacceptable. Based on my experience, I would strongly recommend avoiding iMusician. Their customer service has been extremely disappointing and I regret choosing them as my distributor.

We've been with iMusician since pretty much the get go and have allround good experience in handling and care of our music. Recommended.

I had questions concerning claims by iMusician on my self-released music videos. They were answered in extensive and satisfying form, the staff there took quite some time to clarify, always keeping a very friendly tone. So that exchange was really helpful.

Great experience. Easy to use UI. Great support. Sometimes, you have to wait a little for a response but you'll eventually get it. I'm very happy with iMusician as a distributor.

Excellent experience with iMusician!
I really appreciate the personal and professional support throughout the release process. The platform is clear and easy to use, and I especially appreciated the detailed guidance when preparing my release and editorial playlist pitching. What I value most is having access to real people who understand the music industry and are there to help — not just automated replies or a chatbot. As an independent artist, it is great to have a service that makes the whole process feel accessible and professional. Highly recommended!

Swift action and helpful in responding to a DMCA takedown request despite not being a direct client. Much appreciated.

Very good and fast service, I can really recommend it! My problem got instantly solved.

Great and transparent company! Always focusing on helping artist release music without complicated procedures and sketchy deals.

Great service, super fast response time when help is needed. Definitely the best music distribution service for independent artists

I switched to this distributor primarily because they deliver music worldwide. At first, I wasn't quite sure how to format my releases, and the support team patiently resolved my questions. Most importantly, when automatic language detection was added to the tracks, it wasn't working correctly because I use a rare dialect. I was pleasantly surprised that, after my modest request, the website now lists the language in which the songs are sung. This is fantastic. I'm grateful to the team for their responsiveness.

Good support. Good communication. starting over Imusician experience I quickly received a necessary support to stay within laws and refine different technical aspects. 👍

I had a copyright claim involving an illegal upload of one of my recordings, and iMusician’s Legal Team handled the matter quickly and professionally.

Tom and the team responded promptly, took the necessary action without delay, and resolved the situation efficiently.

I appreciate their clear communication and strong commitment to respecting copyright and intellectual property rights.

Overall, a very professional and reliable service.

Avoid.... dreadful company...you pay for a service they just cannot deliver...will take your money from your account without notifying you...Updated, have since moved, along with my BANK agreeing the charge back for the poor and non service, they have stated they will make changes within the company to make sure going forward others do not face the issues I have with this company. I will be more than happy to remove this review in three months, as there is still an outstanding balance to be paid out to me. I will check online to see reviews going forward, if not, this review will remain online

I had two frustrating experiences, both involving misleading information:

1. I released an instrumental version of one of my songs, and there was a spelling mistake in the title. I was told it had been intentionally changed (without my consent) to "follow Apple Music guidelines". This didn't make sense as the title was identical to the original release, I just added the word "instrumental". I ended up having to google the supervisor's contact to escalate the issue. She was very helpful and solved the issue, but it was indeed a spelling mistake that had nothing to do with the guidelines.

2. For another release, I was told I had to add text (my name and song title) to my artwork in order to pass quality checks. I didn't want to as it didn't fit my branding, but I was told the release wouldn't go through otherwise. I was also told my artwork wasn't visually strong enough and that I should hire a graphic designer to help me out, which is ironic since I am also a graphic designer. I find it inappropriate to receive subjective feedback on my artwork when it wasn't violating any guidelines, it was just a photo of my face.

I think it's important for the platform to ensure their team provides accurate guidance.

It's a pleasure to return to Musician. We were with Stereolikes (Altafonte) and the did anything for us but we have to sign a contract that bound us for two years. We feel us much more free now.

I'm working with iMusician since 2020, when I released on digital Platforms for the first time. I'm really happy with everything. They provide great support, are constantly improving the page and the pricing is really fair. They also share a lot of knowledge.

So far so good :)