Easy site to navigate. Online purchasing process very easy to follow. Item arrived very quickly. Well packaged. Quality item at a fair price. Thank you.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Product is amazing just wish delivery was a bit quicker but other than that can’t fault it
Company replied
I found what I was looking for at a competitive price and it was delivered very quickly 😊
Company replied
Spot on great service. Super fast delivery. Great product would definitely recommend
Company replied
Company details
Written by the company
We are Essex's leading hair, beauty & nail product suppliers for the professional. Competitive prices, friendly customer service, family run business since 1985. With leading brands such as Wella, L'oreal, Schwarzkopf, K18, Wahl, Babyliss, Halo, OPI, Goldwell, Wet Brush, MilkShake, Crazy Color, Lash FX, Pashana, and many more, you're bound to find exactly what you're after!
Contact info
Hairways Hair and Beauty Ltd, Unit 20b, Westside Centre, CO3 8PH, Colchester, United Kingdom
- 01206 212 242
- shopify2008.sales@gmail.com
- hairwaysdirect.com
4.9
Excellent
99 reviews
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Good service
Good service. Have been using this product for years but first time using this supplier.
2 September 2026
Super easy to order & delivery was…
Super easy to order & delivery was super fast. Even with a bank holiday thrown in!
1 September 2026
Reply from Hairwaysdirect
Hello Rebecca,
Many thanks for your kind review, we are delighted you had a great shopping experience and we hope you shop with us again soon!
Thanks,
Hairways
Spot on great service
Spot on great service. Super fast delivery. Great product would definitely recommend
29 July 2026
Reply from Hairwaysdirect
Hello Julija,
We are so pleased to hear you are happy with your product, and the service we provided, we truly appreciate the feedback!
Thanks,
Hairways
Reply from Hairwaysdirect
Hello,
Thank you for your kind review. We hope you shop with us again soon!
Thanks,
Hairways
Excellent retailer with great products…
Excellent retailer with great products at competitive prices. The customer service team is friendly, responds quickly, and is always willing to help. Every issue or question has been handled promptly and professionally. Highly recommended!
7 July 2026
Unprompted review
Reply from Hairwaysdirect
Thank you so much for your wonderful review!
We're delighted to hear you've had such a positive experience with both our products and customer service. Providing competitive prices alongside friendly, responsive support is something we work hard to achieve, so it's fantastic to know it's making a difference.
We truly appreciate your support and look forward to serving you again soon!
Kind regards,
Hairways
Product is amazing just wish delivery…
Product is amazing just wish delivery was a bit quicker but other than that can’t fault it
29 June 2026
Reply from Hairwaysdirect
Hello Christine,
Thank you so much for your 5-star review – we really appreciate your support!
I've just sent you an email with a little more detail about our in-house delivery service, which we use for customers in and around our store areas. Hopefully it helps explain why your order took a little longer this time, and the best way to place future orders to receive them as quickly and reliably as possible.
Thank you again for choosing Hairways, and we look forward to serving you again soon.
Kind regards,
Hairways
Quality item at a fair price
Easy site to navigate. Online purchasing process very easy to follow. Item arrived very quickly. Well packaged. Quality item at a fair price. Thank you.
30 June 2026
Reply from Hairwaysdirect
Hi Pam,
We are so pleased you enjoyed your shopping experience! We hope you shop with us again soon!
Thanks,
Hairways
The products are great good value and…
The products are great good value and quick delivery
29 June 2026
Reply from Hairwaysdirect
Hi Gillian,
Many thanks for leaving a 5 star review! We truly appreciate it!
Thanks,
Hairways
Reply from Hairwaysdirect
Hello Chirton,
many thanks for your 5 star review, we are glad you had a great shopping experience with us!
Thanks,
Hairways
Dispatched quickly and packaged with…
Dispatched quickly and packaged with care..
would order again..
29 April 2026
Reply from Hairwaysdirect
Hi Laura,
we are delighted you are happy with how your parcel was packed and handled, and we look forward to shopping with you again soon.
Thanks,
Hairways
Reply from Hairwaysdirect
Hi Gary,
Thank you for taking the time to leave your 5 star review. It's very rewarding to know our hard work doesn't go unnoticed!
Thanks,
Hairways
The item was just as advertised and…
The item was just as advertised and delivered promptly.
6 April 2026
Unprompted review
Reply from Hairwaysdirect
Hi Leah,
We really appreciate your 5 star review!
Thanks
Hairways
I ordered from Hairwaysdirect as there…
I ordered from Hairwaysdirect as there price was very reasonable
For the hair styling treatment Decode Zero. It arrived the very next day amazingly with a free delivery.
Would definatly order from them again . Thank you for a great service.
26 February 2026
Reply from Hairwaysdirect
Hi Mrs Mallabone,
We are delighted you enjoyed your shopping (and shipping!) experience with us. We always try to meet the highest of standards and, where possible, over deliver!
We look forward to your next order
Thanks,
Hairways
Excellent speedy service
26 February 2026
Reply from Hairwaysdirect
Hi Amanda,
many thanks for the 5 star review!
Thanks,
Hairways
The product was just as described and…
The product was just as described and arrived quickly
26 February 2026
Reply from Hairwaysdirect
Hi Margaret,
thank you for your 5 star review, we hope you shop with us again soon.
Kind regards,
Hairways
Excellent products and super quick…
Excellent products and super quick delivery! Thank you as always!
29 January 2026
Reply from Hairwaysdirect
Hi Kathy,
Thank you for your kind review! We hope you shop with us again soon.
Thanks,
Hairways
Reply from Hairwaysdirect
Hi Daniella,
We are so pleased you found our service 5 stars worthy!
Thanks,
Hairways
Great products
Easy ordering, great products, quick delivery and safely packaged. Great prices and the order was delivered with a free magazine filled with promotional offers. I will be using again and I would recommend this company to friends and family.
29 December 2025
Reply from Hairwaysdirect
Thank you so much for taking the time to leave such a lovely review! We’re really pleased to hear you were happy with the products, pricing, delivery and glad you enjoyed the free magazine too. We truly appreciate the recommendation and look forward to shopping with you again.
Thanks,
Hairways
Great service
I found what I was looking for at a competitive price and it was delivered very quickly 😊
1 December 2025
Reply from Hairwaysdirect
Hi Hayley,
We try our best to have the best prices around, and work very hard at a quick turn around! Thank you for your honest review.
Thanks,
Hairways
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