Homerr Reviews 

Good service

Cheap, long and unreliable. I avoid as I was confronted with a few truly disgusting collection points in Brussels

Must of the time good but sometimes it creates difficulties with pick up points

I rather use dhl or something

all good, thanks! recommend

Not recommended. Too many parcels simply dissapear when shipped via Homerr /Vinted Go!

Now a days called VINTED GO. lost my packages several times and send them to far away pick up points.

The shipping company is mostly used for Vinted but I had multiple packages that were lost in transit and many delayed without proper communication.
Customer service is very poor.

Nice company

Multiple lost packages and only AI responses form customer service. No item and no refund. Packages that do arrive take over 3 weeks and that’s receiving an item within your own country.

Scam company, no accountability. Gives false estimated delivery dates and never meets their targets. Appalling.

Shipped multiple parcels and all of them disappeared during transit. What a garbage service, I lost thousands of Euros!!!

Homerr is mijn homeboy

I’ve generally had a good experience with Hommer’s service levels as a Vinted seller, but it has been a mixed bag overall. Since Vinted acquired Hommer in October 2023, I’ve noticed some recurring issues that really need attention.

The main problem lies in the QR code stickers generated through Vinted. These labels show only a QR code with no name or address visible. Because of this, two of my parcels went completely off track. One ended up traveling around the Netherlands for a month and a half before reaching the buyer. Another, which should have gone to Belgium, was marked “lost” after nearly two months. To my surprise, I later received it back at my local post office within a week of the buyer confirming it as lost.

While it’s good that the item was eventually returned, this process causes unnecessary delays, frustration, and risks damaging trust with buyers. I raised this with Vinted’s support team, but their responses have been automated and unhelpful, simply saying there’s “nothing they can do.”

In my opinion, there is something that can be done: improving the labeling process so that parcels have both a QR code and basic recipient details. This would prevent parcels from going on unnecessary “tours” across Europe and give sellers and buyers more confidence in the service.

Overall, Hommer’s service works well when it works, but the labeling system is a serious flaw that needs urgent improvement.

Major advantage of their service is that they cooperate with many big online marketplaces, like aliexpress and ebay. For the first one, tracking is a vital thing, since they delay deliveries.

Good enough for me
Fast and cheap

Can be really tricky when something doesn't quite go right specially if you deal with vinted in the middle but otherwise it does what it does, just slower.

Vinted go / Homerr.

Very Slow
Delivered to another location

= No

Terrible customer service. They lost my packet and after months they haven't processed my request for refund. Impossible to get an answer that makes sense.

Always use Homerr if I can for my Vinted packages or gym shark and it has always been great