Kresta Blinds & Curtains Reviews 

Kresta Curtains… what a disappointing, frustrating & extremely expensive purchase (MISTAKE). Sorry I ever heard of Kresta Curtains. If I had known the manufacture/supply took 3 months from the time they did a measure & quote, I wouldn’t have ordered the curtains. The curtains are made in China…. Sowz I had to wait 3 months for them to be manufactured and shipped by boat from China to Melbourne. When finally installed, they were badly made... the hem stitching was so bad, I had to call Kresta to come back to fix. Kresta steamed the curtains hoping to fix the extremely bad stitching. That didn’t do anything sowz Kresta replaced them… yep another 3 months having to wait for them to be made in China & shipped yet again to Melbourne. Sowz 6 months later, 5 visits (5 days taken off from work including 2 ‘no shows’, waiting around and late arrival each time grrr!!!) from Kresta, the curtains were finally installed this week. They’re ok but certainly not worth the money, not worth all the time waisted or ALL THE FRUSTRATION. From my sad experience, DON'T PAY FOR GRIEF -> DO NOT BUY FROM KRESTA CURTAINS. AVOID, AVOID, AVOID. Just not worth buying curtains from Kresta who with average pricing, crap virtually non-existent customer service, crap product and appalling overall experience, UNFORGIVABLE that all the BS they put me through still without an apology!! DON'T PUNISH YOURSELF -> -> DO NOT BUY FROM KRESTA CURTAINS.

The worst installation of blinds I have ever seen , used screw in plugs into our ceiling , got it wrong and patched over the plugs with plaster , we didn’t notice till out brackets failed a few years later , such poor quality work , they also drilled 10mm holes in the ceiling to take large toggles .

Ordered a substantial number of blinds which took weeks to be delivered. The installation was poor with visible nails and protrusions. One blind was too narrow and needs to be redone. Another blind was too wide and needs to be re-cut. Notified the company expressing concerns about the poor installation and the two blinds that did not fit. Still waiting for the problem to be fixed. Still missing a blind for which I paid and it was promised that it would be re-cut within two weeks – four weeks later still no response. I made multiple telephone calls but the telephone is never picked up. Left messages which are rarely returned. Emails suffer from the same – delayed and cursory response. Kresta demands payment prior to installation but unfortunately do not respect or honour warranties. Very poor customer service and would not recommend them at all. It is very hard to see that a business like this still operates. There are many other competitive companies that provide proper and professional services.

Asked for a quote. The guy turned up, couldnt find parking, left a text message and left. No quote. He didn't even try to call me as I would have been able to let him to park inside the building. Very poor service.

Product supplied is not fit for purpose. The roller blinds supposed to be light filer DO Not reduce the sun light in bright sun light. They are actually brighter. Whatever their color they should the basic fuction of reducing the light. Unfortunately Krest insist that it is normal that thry dont in bright sun light.
Why do we spend thousands to put blinds?????
Horrible, unacceptable response

We have utilised the services of Kresta been very pleased with their service, pricing and attention to detail. From the initial visit to prepare a quotation, then to the delivery and installation of the blinds and curtains, Kresta personnel were professional and ensured that every detail was as agreed.

Georgina was very helpful & patient as we kept changing our minds! Installer very friendly and efficient. Shutters look great. Only criticism is the wait time, it took 5 months from order to install, but shutter quality is great :)

I called Kresta for a quote. A guy contacted me back to arrange the appointment time, he specified how much it would cost at a minimum per window for the sheers I wanted, he asked if I would still like to proceed with the quote.. I mentioned to him that he hadn’t seen my windows , how would he know! He replied “ years of experience mate”, He was just so rude, I knew in an instant that I would not be giving him a sale. I cancelled the quote & have just purchased a house full of shutters and sheers from Spotlight who provided a service with manners & respect and an excellent product and service.

We have had our whole house down by kresta for sheers and curtains and cannot fault their service.

We had great advice from Georgina and the blinds look and work well. Love the remote control for the larger windows. Well informed about how long the process would take and ETA of the blinds.
The person who fitted the blinds (sorry, his name escapes me) was proficient and kept me well informed about his arrival time on the day of the fitting.

Thank you we are very happy with our blinds and the whole experience.

We recently had some stunning curtains, sheers and shutters installed in our newly built home. Tony measured, offered professional advice and a very reasonable quote. The window furnishings were installed to a high standard and have completed our spaces beautifully! Thank you Kresta

They look fantastic They make my room look larger
Everyone was great from start to finish and the guy installing them was amazing he was so quick

From start to finish the whole experience went smooth. Georgina came to do the first measurements and she was very helpful, then the shudder installer came to do a final measurement and later to install the shudders, great job installing. Another guy came and installed one blind and one pannel fitting. great service by all involved.

Very happy with 6 roller blinds (+3 shears), 1 curtain (+1 shear) and 1 panel blinds. The wait was reasonable, and the products function well. Georgina and the installers did a good job.

The installation was quick and expertly completed. No inconvenience at all. Very happy.

Georgina was very professional and even quoted us on her day off. Would recommend Kresta

I was asked to pay ahead in full, for the purchase and installation of my 4 vertical blinds, in order to get them installed within about 4 weeks. Three months later, having paid in full, I am still waiting for Kresta to fix one of the 4 blinds. I believe some of Kresta's staff have done the following: misrepresented the timeline for people paying in full prior to receiving blinds; fraudulently signed a document with my supposed signature to say I was satisfied with my blinds' purchase + installation when the fitter had promised to call back to fix a major problem with incorrect sizing; made appointments when the allocated staff member did not attend; did not call or email to excuse their non-attendance. Despite complaining personally to 2 different managers, nothing positive has resulted. I am disgusted with Kresta's current attitude, service, and performance. I have been a customer of Kresta for about 40 years, and was always very happy with what I got. Now, I have a very negative view of them.
Postscript: Kresta has now remedied my problem with my blind by replacing it with a new one which is now perfect. They have also agreed to reimburse me for the air freight cost of that one blind, though this could take some time to happen. But at least things have improved a lot in the past week.
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Postscript: Kresta has now remedied my problem with my blind by replacing it with a new one which is now perfect. They have also agreed to reimburse me for the air freight cost of that one blind, though this could take some time to happen. But at least things have improved a lot in the past week.

Kresta lied about delivering times, when shipment got into Australia, said I hadn't paid etc etc
But what was most upsetting is one of the blinds was a dud. They have not taken responsibility. See pictures. In appropriate for a sliding door getting in and out, this causes wrinkling. I have to keep it rolled up except when I really need it to avoid breakage. Do not use kresta and do not let a salesman called Sam into your house. It was his lack of knowledge that led to this. He and kresta have not apologised.

Terrible customer service!

They did a great job with our shutters that we went back to Kresta for some roller blinds. Big mistake! The sales and installation was a breeze, however at only a few months old our roller blinds are fraying and the fabric is clearly not fit for purpose. Contacted Kresta as we're well within the warranty period. After multiple emails and photos to prove the issue I was then told I would have to pay $88 for a warranty repair inspection! After making a fuss they did reduce this by 50%, but only after i made a big fuss. The warranty inspector agreed that all 4 window blinds needed to be replaced. Then radio silence. I followed up with multiple calls and emails, and calls. Their customer service team are rude and once even hung up on me. 3 months later i finally get a call to arrange installation for only 3 windows. They won't say why, and they won't escalate to anyone else who could help. We are still within the original 2yr warranty period, yeh they aren't willing to budge! Waste of my time and money. I would never recommend or use them again!

If youre looking for a brain numbing frustrating pathetic company to deal with stop looking. This company takes the cake when it comes to incompetence from the sales team through to installers. Top it off with buck passing and poor communication you’ve got the perfect storm. Steer clear!