Kidzly Reviews 

182
TrustScore 1 out of 5

1.2

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1.2

Bad

TrustScore 1 out of 5

182 reviews

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1.2

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(182)

145 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely horrible customer service

Absolutely horrible customer service. I ordered a bow and arrow kit for my son’s birthday. I ordered it in May, and his birthday is in July.

Sometime in June I get an email from Kidzly with the header “Urgent- pick up you package as soon as possible” and then there was a link for me to pay for the shipping, and they explained there had been failed attempts of delivery, and now it had been returned, and if I still wanted the package to be sent again I needed to pay for shipping.

The only issue here is that I had not gotten a single text message or email, stating the package had arrived.

After multiple emails and complaints back and forth, a month later they sent me the package, even though I had asked for my money back because I had already bought another gift for my son.

Every interaction they asked for the same information I had already provided multiple times, and would give absolutely no clear answers or information.

Stay away from this scam company.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

This is terrible shop

This is terrible shop. I have ordered items for my kid and they took the money , but it has passed 3 weeks and I have not received my order.
Stay away from it!

15 January 2026
Unprompted review
Rated 1 out of 5 stars

tyveri / thieves

i did buy a product from their website.
and i have not received anything yet.
my purchase was made in the beginning of august month.
i have contacted them regularly. they answer my emails. but they don’t want to hive me a tracking number. to see where my package is.
and they never sent a replacement.
they claim that my package is out there somewhere. but no one knows anything.
and they still don’t want to give me a damn
tracking number.

now over 3 months. and they still claim my package is still out somewhere. and they claim to search for it. but still they don’t give me any information about the package. or any tracking number.

and no refunds in any way. do not buy from this shit shop.
do not buy from them. it is a hoax website.

jeg har købt en vare fra deres hjemmeside. varen blev købt i start august måned.
jeg har endnu ikke modtaget min pakke, de vil ikke give mig en tracking nummer.
de påstår min pakke er derude et sted.
og de vil finde ud af hvor den er så de kan opdatere mig.
de vil ikke give mig tracking nummer
de vil ikke sende en ny pakke
og de vil ikke refundere beløbet.
så man sidder i klemme her. penge er gået tabt. vare kommer aldrig. og det eneste de svare med hver eneste gang er at pakken er derude et sted. vi skal nok finde den og sende den videre til mig.

det er ren tyveri. og deres kontakt information som det danske telefonnummer på deres hjemmeside er fake. du kommer på en telefonsvare som ikke hjælper med en skid. hjemmesiden er fake. du skal ikke købe fra dem.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

A scam site

A scam site, stay away from them. I ordered an item on September 6th and the money was withdrawn. I have not received anything and they do not respond to the emails I sent them.

12 September 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Online shop

Such an awful online shop, such a scam.
They send you an email that your order is on its way but 2 weeks already passed and still haven’t received the item. Untrustworthy, they take the money right away but such a terrible service. No item, no respond, no money return.

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Dangerous

Dangerous, disgraceful, and should not be allowed to trade

This company is a total disgrace. They are selling unsafe baby products that involve sharp edges and water — a lethal combination when it comes to infant safety. I ordered what was supposed to be a bath safety product and what arrived was defective, dangerous, and completely unfit for purpose. Instead of four suction cups, it came with three, meaning it cannot attach properly. One edge was sharp and damaged. This is meant to be used in the bath with a baby — water, slippage, sharp plastic — it is a recipe for disaster.

Any business selling items for babies has a duty to provide safe, tested, quality products. Instead, GetKidzly has sent something that could injure a child. And when contacted? No response. No refund. No accountability. They are ignoring customers while pocketing money from products that could cause serious harm.

This isn’t just bad service — it’s dangerous negligence. I’ve had to escalate this through my bank to recover my money and will be reporting the company to Trading Standards for selling unsafe baby items.

Avoid this company at all costs. They should not be allowed to continue trading while putting babies at risk.

1 August 2025
Unprompted review
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