Kitatori Reviews 

649
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered two scarves and they were even better than expected! Absolutely beautiful and clearly high quality. Genuine alpaca, very soft, a subtle sheen. All with lightning quick delivery. Wouldn't hes... See more

Company replied

Rated 5 out of 5 stars

Le ballon Bloon est très facile à gonfler et très élégant à l'intérieur !

Company replied

Rated 5 out of 5 stars

The website of Kitatori was user friendly and easy to order, when I wrote asking when my order would be delivered, I received a prompt reply and it was delivered exactly on the date mentioned. I’m... See more

Company replied

Rated 5 out of 5 stars

Kitatori could not have been more accommodating. I needed to send something to a family member in Switzerland and was looking for someone local who had what I needed. They not only had a wide selecti... See more

Company replied

Company details

  1. Decoration and Interior Design Store
  2. Candle Store
  3. Garden Furniture Shop
  4. Gift Shop
  5. Lighting Store
  6. Linens Store

Written by the company

Because small things can make life more beautiful, we believe in creation, craftsmanship, beautiful stories and passionate people.


Contact info

5.0

Excellent

TrustScore 5 out of 5

649 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(649)

119 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Le ballon Bloon est très facile à…

Le ballon Bloon est très facile à gonfler et très élégant à l'intérieur !

7 April 2026
Kitatori logo

Reply from Kitatori

Un tout grand merci Maria d'avoir pris le temps de nous laisser une évaluation et pour vos gentils compliments, cela nous fait très plaisir !
Amélie & Matthieu

Rated 5 out of 5 stars

Very happy customer

Gorgeous throw and just as described. Super fast shipping too. Would definitely buy from here again.

16 February 2026
Kitatori logo

Reply from Kitatori

Many thanks, Anna, for taking the time to leave us a review and for your kind compliments. We really appreciate it!
Amélie & Matthieu

Rated 5 out of 5 stars

Very fast delivery and good prices

Very fast delivery and good prices. The goods were properly packed.

9 February 2026
Kitatori logo

Reply from Kitatori

Many thanks, Ana-Cosmina, for taking the time to leave us a review and for your kind compliments. We really appreciate it!
Amélie & Matthieu

Rated 5 out of 5 stars

Excellent quality and fast delivery

I ordered two scarves and they were even better than expected! Absolutely beautiful and clearly high quality. Genuine alpaca, very soft, a subtle sheen. All with lightning quick delivery. Wouldn't hesitate to buy again.

12 January 2026
Unprompted review
Kitatori logo

Reply from Kitatori

Many thanks, Shauna, for taking the time to leave us a review and for your kind compliments. We really appreciate it!
Amélie & Matthieu

Rated 5 out of 5 stars

Super fast and friendly

Package got delivered super fast with a nice, handwritten card. Love it!

5 January 2026
Kitatori logo

Reply from Kitatori

Many thanks, Samuel, for taking the time to leave us a review and for your kind compliments. We really appreciate it!
Amélie & Matthieu

Rated 5 out of 5 stars

Excellent

Everything went well

1 December 2025
Kitatori logo

Reply from Kitatori

Thank you so much Alexandra for taking the time to leave a review and for your kind words — they truly mean a lot to us! 😊
Amélie and Matthieu

Rated 5 out of 5 stars

Quick shipping and packed well

Quick shipping and packed well. The item came in good shape. I feel happy with the buy

1 December 2025
Kitatori logo

Reply from Kitatori

Thank you Thuan for taking the time to share your feedback. Your kind words mean a lot to us.
Amélie & Matthieu

Rated 5 out of 5 stars

Wonderful

Wonderful, considered choice of products. Especially like that they have Moon products. The Irish linen ornaments are just the best.

6 November 2025
Kitatori logo

Reply from Kitatori

Thank you so much Livia for your wonderful review! We’re delighted that you enjoy our curated selection, especially the Moon products and the Irish linen ornaments. Your kind words mean a lot to us! 😊
Amélie & Matthieu

Rated 5 out of 5 stars

Top service

Top service! Merci !

6 November 2025
Kitatori logo

Reply from Kitatori

Un tout grand merci Katty d'avoir pris le temps de nous laisser une évaluation et pour vos gentils compliments, cela nous fait énormément plaisir !
Amélie & Matthieu

Rated 5 out of 5 stars

Quick and easy order

Quick and easy order, Product is great, and I really appreciated the personal note.
Will order again as soon as I need something Kitatori offers! :)

3 September 2025
Kitatori logo

Reply from Kitatori

Thank you so much Joas for your wonderful feedback! We’re delighted that you loved the product and appreciated the personal note. We look forward to welcoming you back to Kitatori soon! 😊
Amélie and Matthieu

Rated 5 out of 5 stars

I love Kitatori's product

I love Kitatori's product, prices are fair and delivery super fast

12 August 2025
Kitatori logo

Reply from Kitatori

Thank you so much Mireille for your kind words! We’re so happy to hear that you love our products and appreciate our fair prices and fast delivery. 😊
Amélie & Matthieu

Rated 5 out of 5 stars

Service

The note that I received in my package was unexpected and surprising in such a good way! Thank you :)

4 August 2025
Kitatori logo

Reply from Kitatori

Thank you so much Carla for your lovely message! We’re so happy that our little note brought you a pleasant surprise 😊
Amélie and Matthieu

Rated 5 out of 5 stars

Great quality and fast delivery

Great quality and fast delivery

14 July 2025
Kitatori logo

Reply from Kitatori

Thank you so much William for your kind words! We’re delighted that you’re happy with the quality and our fast delivery. 😊
Amélie and Matthieu

Rated 5 out of 5 stars

I loved the personal note that was in…

I loved the personal note that was in the package which arrived without problem. Thanks!

4 July 2025
Kitatori logo

Reply from Kitatori

Thank you so much Lori for your lovely feedback! We’re delighted that your package arrived safely and that you enjoyed the personal note — it’s our way of saying thank you! 😊
Amélie and Matthieu

Rated 5 out of 5 stars

Kitatori products and service are great!!!

Kitatori provided me with detailed feedback throughout the process of receiving my order. They were very professional and a pleasure to do business with!

13 May 2025
Kitatori logo

Reply from Kitatori

Many thanks, Michelle, for taking the time to leave us a review and for your kind comments. We really appreciate it!
Amelie & Matthieu 😊

Rated 5 out of 5 stars

Very réactif and beautiful products

Very réactif and beautiful products, I recieved everything well wrapped and protected.

13 March 2025
Kitatori logo

Reply from Kitatori

Many thanks, Simone, for taking the time to leave us a review and for your kind comments. We really appreciate it!
Amélie & Matthieu

Rated 5 out of 5 stars

Beautiful products

Beautiful products, good service and swift delivery, with sustainable packaging.

5 March 2025
Kitatori logo

Reply from Kitatori

Many thanks, Carly, for taking the time to leave us a review and for your kind comments. We really appreciate it!
Amélie & Matthieu

Rated 5 out of 5 stars

Gem of a shop

Wonderful curated collection. Fast delivery. Lovely personalised communication.

10 February 2025
Kitatori logo

Reply from Kitatori

Many thanks Sarah for taking the time to leave us a review and for your great comments, it makes us very happy!
Amélie & Matthieu

Rated 5 out of 5 stars

Very good product

Very good product and next-day delivery

4 December 2024
Kitatori logo

Reply from Kitatori

Many thanks Paul for taking the time to leave us a review and for your kind comments, we really appreciate it!
Amélie & Matthieu 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look