Kearys Motor Group  Reviews 

I purchased a Dacia Spring extreme Friday 22 August.the boot door wasn’t opening properly but I was told it would be ok as it was new .it’s still not working.i contacted the sales person on 3occassions since.I was
told I would get a call from the service team but I’m still waiting .I am a picture framer and am loading and unloading glass through the back seat every day this is an accident waiting to happen.expected so much more from kearys .i regret buying the car in Middleton.Liam Browne

Just purchased a BYD Atto 3 recently at Kearys BYD Belgard. Got a great deal from Cian Dowling who was a mine of information but also a great listener. Very nice mannerly chap. Kearys is in a great location only 1 minutes walk from Luas Belgard. I've been driving this Atto 3 for nearly a month and I must say comfort and technology are par excellence. When I get my meter sealed I hope to have many happy trips in my taxi. Thanks to Cian and Adam in service and all the team at Kearys for a very pleasant experience. Highly recommended!

I am not one to post negative reviews, as I understand that sometimes things can go wrong. However, after this second deeply frustrating experience with Kearys in Cork City, I feel compelled to warn other customers. My husband took a day off work to bring our car in for a scheduled 90,000 km service with a 9:00 AM appointment, but the entire day was a masterclass in inefficiency and poor communication.

Despite the 9:00 AM booking, our car was left untouched for three hours. When we enquired at noon why no work had begun, we were simply told they would "take care of it" and that the car would be ready by 2:00 PM. What is truly concerning is the suggestion that a major service, booked for 9:00 AM, could be started at noon and properly completed in just two hours. I have never had a major car service take such a short amount of time. To make matters worse, they also informed us that the tracking service, which was meant to be included, could no longer be fitted in.

The disrespect for our time didn't end there. The 2:00 PM deadline came and went. It is now past 2:30 PM, and the car is still not ready.

What makes this situation even more unacceptable is that Kearys does not offer a courtesy car service. This leaves customers completely stranded and at the mercy of their unpredictable timelines.

Booking an appointment should mean your slot is reserved, but at Kearys Cork City, it seems to mean nothing. This isn't the first time we've experienced this issue, and it will be the last. I now feel genuinely unsafe driving my car, questioning what could have been missed in such a rushed job. Going forward, we will be booking our warranty services with Kearys in Charleville instead. I would strongly advise anyone to avoid the Cork City service department.

I bought a 3.5yrs old electric Renault Zoe from David Barrett, Kinsale Road Roundabout recently. The car itself is pristine and dealing with David made the purchase very smooth and stress free. I hadn't been in the car-buying market for 9 years so I was flummoxed with the array of cars available. David was very patient with my long list of questions and my indecisiveness, and he wass very informative. I can’t recommend Keary's highly enough, it’s a very professional outfit!

I spotted a Dacia Sandero on their website, I dealt with Danielle from start to finish to purchase the car. There was one small issue which she sorred immediately. Couldn't ask for a better service from Danielle

Great experience, spotted lovely duster online. Rang to enquire , paid 250 deposit to hold the car for me. Had finance sorted with amy, within few days. Keith furlong was salesman. Top class. Received personal video of car inside and out as I don't live close to dealership. Requested to have car delivered as I couldn't pick it up due to unforseen. Keith drove it down to me and personally delivered. Whole experience made easy and hasel free. Will definitely be back. I will say again, request to deal with Keith. You won't go wrong. 👍

I need to add some photos of how I got my jeep back from Kearys in Mallow. It was a disgrace. I will never again stand inside the door there and definitely would not recommend them

Kearys Hyundai Cork

Excellent service and extremely professional.
A huge thank you to kelvin who made the whole experience as painless as possible and was there to answer each and every one of my questions either through calls or in person with no hesitation and always with a smile.He is a true gentleman and again he couldn’t have been more accommodating.So thank you Kelvin for making my experience so enjoyable.
Also a big thank you to Justin who was as accommodating and helpful.They make a fabulous team.
This is my third time buying from Kearys Hyundai and it most definitely won’t be my last.
Love my new Kona and grateful to Kelvin for helping me choose the colour,I love it.

I purchased a 2024 BMW 520D from Keary’s in April and it proved to be a very disappointing experience. I purchased the car remotely, putting my trust in the reputation of the BMW brand and the size of the Kearys operation. When the car arrived I discovered that it was in a poor condition, which required me to go and get the car deep cleaned. There were also scratches on the paintwork and marks on the alloy wheels. There were sweets mashed into the carpets, stains on the seats and biscuits mushed into air vents and crevices throughout the car. There was also a nick in the rear tire of the car. I also had extreme difficulty getting the log book for the car, and getting the previous driver removed from the Eflow barrier free tolling. It took almost four months to get the log book and almost two months to get the previous owner removed from Eflow. I get that problems happen with car purchases, but it was the manner with which Kearys dealt with the problems that was the core issue. Complaints made about how the car was presented to me were ignored. Issues with the log book and Eflow required repeated emails to Kearys and it took days to get emails answered. Promises of follow up never happened. I ended up paying €100 to get the car professionally cleaned, fines from Eflow of €115 and am facing a significant cost to get the nicked tire replaced. Admittedly the fines from Eflow were partly my fault but given that I had to constantly chase Kearys on the log book and Eflow, a gesture of shared responsibility and a goodwill gesture would have demonstrated a professional response to a very bad sales experience. The only gesture from Kearys was to pay to get the car taxed for a couple of months and the only reason they did this was because I would not have been able to access concierge airport parking without a valid tax disc, three months after I had purchased the car.

The sales person contacted me at 9.02am the morning after I logged a sales enquiry on their website, but after I had agreed to buy the car that’s where proactivity ended. For a company representing a brand like BMW I think the whole experience is absolutely unacceptable and demonstrates a very shoddy and short-term approach to selling a BMW. All the marketing in the world can’t undo experiences like this. BMW should strongly consider selling their own vehicles in Ireland.

I bought a 151 Renault Captur , I had an issue with the clutch from wear and tear , the after sales and warrenty team couldn't have been more accommodating and they help me through getting thev issue resolved and back on the road , a 5 star service

just a follow up on kierys renault dealer belgard road sent a review About the way i have been treated with this dealership on the 5th of may.i got a call from the sales manager chris on the friday the 6th to say how sorry he was to here how we were treated the call lasted about 15 minutes giving me all the spiel. He said he didn't want to loose me as a customer and said he would put a package together and would ring me later on Friday with it and dicuss. No surprise but no phone call just a text at 5 30 to say he would ring me on Monday to discuss with me about changing my two vans in July which I put in my last review. He was more concerned with selling me two vans than he was with the way me and my son was treated by them. And you would never guess that phone call on Monday never came.please beware this is what you you have to deal with when you buy off kierys belgard road. My son is a novice driver and drives the second van in which he will be putting up his own review about his experience with this so called garage and incompetent staff.

Left my car in for service on Tue 20th May Subsequently had a phone call indicating that the battery had failed testing and recommended a replacement with a price tag of 575.35 euro was absloutely gobsmacked. I refused to accept such a generous offer Ihave since then replaced the battery at another outlet fitted and all for 245 euro NEED I SAY MORE

I was directed to an automated online service for a parts request..Was then told leave my number and email address for a response/ quote ...Days have passed with no reply..So i just went elsewhere for the part..I obviously was not important enough for them .

Excellent service. Nicky in parts dept went above and beyond to help me both getting a part and understanding the correct installation process. Great service.

Complete lack of concern for the customer, awful customer service, will never go there again. It used to be a very well run business but has totally hit a low. Happy to take your money, not interested to talk to you after that.

We recently purchased two vehicles – a Renault and a Dacia – from Kearys Motors on Kinsale Road, and I have to say, the service we received from Paula O’Flynn was absolutely outstanding.

From the very beginning, Paula was friendly, knowledgeable, and incredibly helpful. She answered all of our questions with patience and professionalism, and even when I unintentionally put her under a bit of pressure, she handled everything with a calm and can-do attitude. Nothing was too much trouble for her.

She guided us step-by-step through the entire process – from trading in our old cars to collecting our brand-new vehicles. Everything was smooth, stress-free, and actually enjoyable thanks to her attention to detail and commitment to great service.

If you're thinking about buying a new car, I highly recommend heading to Kearys Renault & Dacia on Kinsale Road and asking for Paula O’Flynn – you truly won’t be disappointed. She's a star!

If I could give more than 5 stars, I absolutely would.
We’ll definitely be recommending Kearys to friends and family – and we’ll be back ourselves for future purchases too!

Booked in my bike for service at 11 and was looked after by service lady immediately and back on road at 12😁

First Problem -- My Dacia Sandro 231 Car was brought from Kearys in Belgrad in May of 2023. 6 weeks later the clutch burned out while driving,
My car was towed to the garage in Belgard, I was informed at the time it was Driver error, loads of back and forth with the Garage finale we resolved this issue in late August 2023.
At the time and the cost of the new Clutch was reduced to from 2.600 to 1.800 euro. Clutch is not covered under warranty. Nothing I could do banging my head of a wall trying to get the garage to sort it out. I agreed a credit note of 1.500 euro + a free spare wheel. Received the car back in late August 2023 the spare wheel arrived just before Christmas!

Second Problem -- On the 20th February 2025 My Clutch went again, was informed on the 10th March 2025 by the Garage the clutch has gone again, must be Driver Error, typical response, and this time the cost will be 3.600 euro which was reduced to 3.200 euro as a gesture of good will by the Service department.

What is going on with this garage, Great at selling you a car, terrible at Customer service, something is wrong with this car and the Garage won’t admit it. A clutch for a Dacia Sandro can cost from 600 euro to 800 euro. I phone about 10 garages, My Car is less than 2 years old not even 20.000 on the clock. Clutch has gone twice, the Garage wont entertain that there is an issues with this car. My last car was a Chevrolet Avo which I had for about 15 years 2001 never any problems Clutch only went after 130000 mile on the clock.

As for the credit note I was given back in August 2023 they have nothing on their system, Strange. Please do not buy cars from this garage, there after service is terrible and no accountability for anything and the warranty -- what warranty.

Kearys are fine until something goes wrong. Very quickly to sell but their service and customer support is nothing short of disastrous. Honestly, take my word for it. The car itself was a new car and it had to go back multiple times in the first couple of years for different issues. Kearys only offer a rental through a 3rd party and have no interest in your needs while without a car. Despite my car being in for about 2 weeks in the last year, I've never been able to get a rental or navigate the useless process to get one. Once I was told I could collect a car from the Airport 50km away and maybe get a taxi there! Their system is flawed too. Another time when an issue was being fixed, I mentioned another error that appeared on the dash while driving to the garage. They said I had to book a new date in 2 months to fix that. One issue needed a part from abroad, that took 2 months. When you select a dealership like Kearys, you expect that you might pay a little more for better service, official dealership, etc. You get none or that. Stay away. Shop elsewhere.

Always get great service from Deirdre in Kearys Motorrad, very knowledgeable all things to do with motorbikes. Would have no problem recommending them to my friends and will continue to do business there.