Kala Health Reviews 

1,257
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My order arrived quickly. I am currently following the instructions for use. I like that you are helping me and paying attention to me. Very fair! I think it will take a few weeks for the body to be r... See more

Company replied

Rated 5 out of 5 stars

som years ago I needed to find a bulk supplier of MSM flakes who uses ingredients from reputable sources. I have a number of dogs who lead very active lives in Search and Rescue and general retrievi... See more

Company replied

Rated 5 out of 5 stars

I couldn't order, so I called customer services, they helped me out and gave me a 10% discount. Verry friendly people! And on top of that I can recommend their liposomale vitamin esterC capsules! T... See more

Company replied

Rated 5 out of 5 stars

Not a easy product to get so very grateful, and the price is affordable. We are starting very slowly with this product so too soon to say .

Company details

  1. Vitamin and Supplements Store
  2. Nutritionist
  3. Spice Store

About Kala Health

Written by the company

Passie voor Gezondheid

Naar website Alle producten Contact

De kwaliteit van Kala Health

Kala Health is een internationaal bedrijf met vestigingen in Nederland en de Verenigde Staten. Wij zijn sinds 1997 gespecialiseerd in de ontwikkeling van hoogwaardige voedingssupplementen die aan de volgende eisen voldoen:

1. De ingrediënten zijn van de allerhoogste kwaliteit;

2. De werkzaamheid van de ingrediënten is wetenschappelijk bewezen

3. Onze prijs/kwaliteit verhouding is ongeëvenaard.

Wij maken deze doelstelling waar, door gebruik te maken van de expertise van vooraanstaande, internationale wetenschappers. De grondstoffen kopen wij zelf in, rechtstreeks bij beste leveranciers wereldwijd, die werken volgens de hoogste kwaliteitsnormen. Onze producten bestaan puur uit zuivere ingrediënten.



Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(1,257)

368 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

1 July 2026
Kala Health logo

Reply from Kala Health

Dear Elia,

Thank you very much for rating us 5 stars. I make sure I share your feedback with our deliverypartner. With our small team, we do our best to ship orders as soon as possible.

Best,
Jesse from team Kala Health

Rated 5 out of 5 stars

Very good products

Very good products, all ingrediens are importen. Information support the best.

29 June 2026
Kala Health logo

Reply from Kala Health

Dear Glenn,

Thank you very much for taking the time to leave us a review. We're very happy to hear you're satisfied with the formulations and ingredientchoices of our products.

Wishing you all the best!
Jesse from team Kala Health

Rated 2 out of 5 stars

Service was super

Service was super, I received the products really fast. However I get really sick from taking the pills. I have tried 3 times now and get sick each time so I don´t dare to use them anymore and can not recommend the product to anybody else

Update. Kala health was very fast to contact me and reimburse my order. So again, their service is super, this supplement just did not work well for me

25 June 2026
Kala Health logo

Reply from Kala Health

Hello Sarah,

first of all, I'm truly sorry to hear that the capsules made you feel unwell. That's the last thing we want for our customers. As you know, we've already been in contact to understand more specifically what happened, and we refunded the full purchase amount including shipping costs right away.

We sincerely regret that your experience with our supplements was a negative one. I personally stay in touch with all of our private customers, and I keep a close eye on feedback like yours so we can keep learning from it.

Thank you again for your interest in our products and for taking the time to share your experience.

Kind regards,
Jesse from team Kala Health

Rated 5 out of 5 stars

MHope for my knee to improve.y order arrived quickly

My order arrived quickly. I am currently following the instructions for use. I like that you are helping me and paying attention to me. Very fair! I think it will take a few weeks for the body to be replenished with mussel oil. I am really looking forward to the recovery.

28 June 2026
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Reply from Kala Health

Hello Erika,

thank you so much for your kind words and for sharing your first impressions. It's wonderful to hear that your order arrived quickly and that you feel well looked after. We're really curious about your experience over the longer term, so please do let us know how you get on!

One tip: alongside green-lipped mussel oil, we always recommend supplementing with MSM as well. For the mussel oil capsules, we advise 4 to 5 capsules per day to achieve the desired result. We understand that this means the jar empties a little faster, but in our view it's the best way to supplement.
Wishing you all the best, and we look forward to hearing from you!

Kind regards,
Jesse from team Kala Health

Rated 4 out of 5 stars

Maybe change the container?

Maybe you should change the container?
Ordered 2. Akkermasia muciniphila
and got 2 half filled. The content could easily be in one. So up the dose or make the container smaller? And save on the plastic. Just a suggestion😉

3 July 2026
Kala Health logo

Reply from Kala Health

Hello Frank,

thank you for your order and for the friendly suggestion! I completely understand why a half-filled jar raises the question.

The reason is that our Akkermansia capsules are quite voluminous, and the jar size is chosen to protect the capsules and keep them stable, but I can see how it looks at first glance.
I'll gladly pass your feedback on the packaging and plastic use to our team, as this is exactly the kind of input we like to hear from our customers. We're always looking at how we can do better.

If you ever have questions, feel free to give us a call.

Kind regards,
Jesse from team Kala Health

Rated 5 out of 5 stars

a very informative homepage and speed…

a very informative homepage and speed delivery from Holand to Denmark

18 June 2026
Kala Health logo

Reply from Kala Health

Hi Henrik,

Thank you very much for taking the time to leave us a review! We're very happy to hear delivery was fast as we're doing everything we can to enable speedy delivery in Denmark.

Enjoy your supplements and we're here in case you have questions.

Wishing you a good weekend ahead!
Jesse
Kala Health team

Rated 2 out of 5 stars

Delivery service

Delivery service - awful -after 11 working days from the paid order I haven't received the goods yet!

16 June 2026
Kala Health logo

Reply from Kala Health

Hi Maria,

Thank you for taking the time to leave a review. We're very sorry to hear that you still haven't received your order after such a long delay.

Please rest assured that we're doing everything we can to get an update from the courier regarding your shipment. If we're unable to resolve the issue quickly, we'll send you a replacement order at no additional cost.

In the meantime, I've refunded your shipping costs as a gesture of goodwill for the inconvenience.

We'll keep you updated as soon as we receive more information. Thank you for your patience, and again, our sincere apologies for the delay.

Best regards,
Jesse
Team Kala Health

Rated 3 out of 5 stars

After 1,5 weeks I'm still waiting for…

Update 30-06-2026
I have received my product and it is as described. Ive changed my rating from 1 to 3, due to never received a tracking link as described on their website, and no slip was given by the carrier in my mailbox, that they couldnt deliver the goods.
Their site states they use GLS, but apparantly they use DSV-Schenker in Sweden. My email was put in my order, and I know DSV-Schenker usually mails notice of delivery. It has worked with many other orders. Plus my email reminder of the missing order was not replied, only the 1 star review was taken action on, which was given 2 days after i emailed them.

After 1,5 weeks I'm still waiting for my product, and they are not answering emails. I haven't even received a tracking no for gls. suspect fraud, and will do a charge back via paypal.

12 June 2026
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Reply from Kala Health

Hi Anders,

Thank you for your review, eventhough it's a negative experience from your side. Our Swedish courier was unsuccesful in delivering your order. Your package has been dropped off at a nearby pick-up point. I will e-mail you the track & trace and address. Not to worry, you will receive your order.

Keep in touch!

Best,
Jesse from team Kala Health

Rated 5 out of 5 stars

Delivery mix up but happy

Following a delivery issue and some difficulty getting hold of someone to discuss,my supplements arrived and the customer service team contacted me to explain and dealt with things very well.
Supplements are good and I will order again .

14 June 2026
Kala Health logo

Reply from Kala Health

Hi Luke,

We've informed you on what went wrong and will send you your order today!

Our apologies for the inconvenience and you can always call us in case of questions!

Warm regards,
Jesse from team Kala Health

Rated 5 out of 5 stars

My order was delivered in 1 day

My order was delivered in 1 day. Thank you

27 May 2026
Unprompted review
Kala Health logo

Reply from Kala Health

Dear Ilayda,

Thank you very much for leaving us your review. Together with our fulfilment partner, we're doing our best to deliver your order as soon as possible. We're glad to have our efforts confirmed.

Enjoy our supplements!

Best,
Jesse from team Kala Health

Rated 4 out of 5 stars

Expediting Order to resolve delay

Kala Health was so supportive to rectify a challenge KAla Health faced with international posting. After 14 days of not receiving original product they expedited the product and I received within 3 days. Thank you for all the support throughout this issue.

9 April 2026
Unprompted review
Kala Health logo

Reply from Kala Health

Dear Mr. Shannon,

Thank you for sharing your experience, and we sincerely apologise for the delay and the lack of clear communication along the way, that is not the standard we hold ourselves to.

We have been in direct contact with you this morning and have spoken with our courier. Your package is currently in transit and we have been assured it will be delivered by the end of this week. We understand that after 14 days, that assurance may feel unsatisfactory, which is why we have committed to shipping a new package via Express delivery at our cost should it not arrive in time.

We hope to resolve this for you promptly and restore your confidence in us.

Kind regards,
Kala Health

Rated 5 out of 5 stars

Great product and fast delivery

My husband ordered this for me and the order arrived in just a few days and I've been loving using the Akkermansia tablets. Will definitely order more because not many businesses offer this product in Germany.

3 March 2026
Unprompted review
Kala Health logo

Reply from Kala Health

Hello! Thank you very much for leaving us your review, and enjoy the Akkermansia Tablets. Make sure to also try our capsules since they're of our own production and thus way more affordable.

You can always give us a call, in case of questions.

Best,
Jesse from team Kala Health

Rated 5 out of 5 stars

Good quality products and fast shipment

Wide range of good quality products, lots of information about products and fast shipment.

2 February 2026
Kala Health logo

Reply from Kala Health

Dear Julia,

Thank you so much for your wonderful review. We're delighted to hear that you appreciate the detailed information we share about our products. We make zero concessions on quality and truly believe in what we offer, which is why we love informing our customers about every aspect of our products. As a principle, we exclusively develop mildly dosed, natural and highly bioavailable products that we can be fully transparent about.

Best,
Jesse from team Kala Health

Rated 5 out of 5 stars

Very good product

Very good product. Prompt delivery.

15 January 2026
Kala Health logo

Reply from Kala Health

Hi Reinhard,

Thank you very much for leaving us a review and we're glad to hear you're satisfied with the quality of the product, and with our delivery service. Both are important goals for us, so it's great to have them confirmed.

All the best with your supplements and reach out in case of questions!

Best,
Jesse from team Kala Health

Rated 5 out of 5 stars

Surprised this time with the delivery

Surprised this time with the delivery. The next working day!

17 December 2025
Kala Health logo

Reply from Kala Health

Hi Egal,

We're happy to hear all went well with delivery this time, thank you for choosing us and enjoy your supplements!

Best,
Jesse from team Kala Health

Rated 5 out of 5 stars

Super product at affordable price

Super product. Quick delivery to Slovenia. *****

5 January 2026
Kala Health logo

Reply from Kala Health

Hi Simon,

We're very happy to hear that delivery went quick and well. All the best and we hope to hear from you again.

Best,
Jesse from team Kala Health

Rated 5 out of 5 stars

satisfied

I am satisfied from item and delivery process. Thanks alot

30 December 2025
Kala Health logo

Reply from Kala Health

Dear Halil,

Thank you very much for leaving us your review, we're very happy delivery went without any delay.

Enjoy your supplements and please reach out in case of questions.

Best,
Jesse from team Kala Health

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery. Can see Vitamins in my blood test (controll to avoid overdose) - it works!

18 November 2025
Kala Health logo

Reply from Kala Health

Great to hear that delivery to Germany is fast and effective. Many of our customers are german so as Kala Health team, we're happy with the confirmation! Moreover, thank you very much for sharing your review and experiences with our supplements. A result of choosing natural, mildly dosed but high bioavailable supplements. Thank you for being our loyal customer, and we wish you a happy new year!

Best,
Jesse from team Kala Health

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