We have been using kaffek now for a few years .All ways very pleased with the company .We have tried a few different top brands .kaffek is just as good and the price is even better ,much cheaper t... See more
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Nothing but excellent. Have never had any sort of problem with any aspect of products or service or delivery. On last occasion it was Parcel Force who failed to provide service expected. B... See more
I've been a Kaffekapslen customer for a good while now, and I keep coming back for a reason. The coffee is consistently excellent and every order arrives with real care and attention. What I value m... See more
They supplied faulty decafe pods that ended up breaking my machine. Unfortunately I'd made a second order which arrived before I knew, and the new pods were all faulty when I opened box. They s... See more
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Company details
Written by the company
KaffeK, founded in Denmark in 2011 as Kaffekapslen, is one of Europe’s leading online coffee retailers. The company offers a wide selection of coffee products, from beans and ground coffee to pods and capsules, featuring both global brands and local favourites. Serving customers in 22 European markets, KaffeK wants to make great coffee easy and accessible to everyone.
Contact info
Denmark
- kaffek.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Kaffek - Superb !
Excellent coffee,very good price,quick delivery and an all round very professional service - thoroughly recommended.
Good prices, fast delivery, reliable
Good prices, fast delivery, reliable
Did already 4 purchases, everything went always well
Have placed many orders with Kaffek and…
Have placed many orders with Kaffek and always arrive in a timely manner and a good price. I ordered for Tassimo and Lavazza.
Horrible service! (and theft!)
On June 13, 2026 I have ordered coffee for a total of 74 euros and have been waiting for my package to arrive.
Today, July 22nd, 2026, i have received an e-mail from the company, saying that my address wasn’t correct (it’s a lie!) and that my package was being returned to them!!! My address was correct on my order and nobody ever tried to reach me about anything! This is just a lie!
I have been waiting for more than a month and now I’m left without any coffee (or answer!!!)
I definitely do not recommend!
Addition on July 23rd: today I have received an email from them saying that the money I paid will be returned minus 10 euro for return of the goods!
I repeat: my address was absolutely correct!
They are just lying!
I just want to warn people about their tricks!
Ordered a coffee machine in March, which stopped working in early July
Ordered a coffee machine in March, which became faulty in early July.
Sent them an email, explaining what happened, provided pictures as well. It is now 22nd of July, have not received any answer. I used the machine for a few months, customer care does not reply at all.
Really great prices
Really great prices, easy to use website, free delivery (over £39) and with me in a few days. I can't really ask for more.
Great price
Great price! Great delivery! And most importantly Great coffee. Have ordered 3 times in the last 4 months. And could not be happier 😀❤️
Great service as always,have useda good…
Great service as always,have useda good few times now with no problems,great prices and coffee.
Great service and variation of coffee
Great service and variation of coffee. Wouldn't order from anyone else
The same good quality always
usual great coffe at a good price but…
usual great coffe at a good price but now delivery was quicker
Excellent choice of products available
Excellent choice of products available, at excellent prices, as always. Very easy to shop, and purchase. Fast dispatch and delivery, with no damage to boxes. Very good communication.
I wouldn’t go anywhere else
The best company to buy your coffee, they sell everything you could possibly need, I place a huge order every 6 months & I can’t fault them for variety & price
Reliable and efficient
Reliable and efficient. Great coffee at excellent prices.
Love KaffeK
Love KaffeK. Super fast delivery. Got a great deal on a new coffeemaker. Excellent company/website to deal with. Reliable, their pods are "The BEST". Thanks KaffeK 😊
Update - satisfactory resolution faulty decafe pods - refusal to compensate even half the value
They supplied faulty decafe pods that ended up breaking my machine.
Unfortunately I'd made a second order which arrived before I knew, and the new pods were all faulty when I opened box.
They show no interest in collecting the full and almost full box from 2nd order, and only want to offer €15 gift card as compensation for €30-odd of pods. And take no responsibility for the damage done.
I Offered compromise but am very disappointed with the response.
Customer care subsequently came back and agreed to a reasonable compromise.
I am happy to continue as a customer.
I will see they are very good value and well priced overall
Reply from KaffeK
Thank you for coffee I am happy with…
Thank you for coffee I am happy with your service.
Coffee arrived with good condition and I enjoyed it.
Wonderful experience
The shops and supermarkets in Dublin, Ireland don't sell the Lavazza coffee pods anymore. They were so expensive.
The cost of the pods on this site are so cheap.
The delivery service is great and so easy to order.
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