I purchased two rattan chairs from Furnicher and I’m really happy with my purchase. The chairs look great and feel sturdy. Initially, one of the chairs arrived with a tiny missing part (the floor... See more
Company replied
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I purchased two rattan chairs from Furnicher and I’m really happy with my purchase. The chairs look great and feel sturdy. Initially, one of the chairs arrived with a tiny missing part (the floor... See more
Company replied
I purchased Nora 3 Seater Sofa, Beige Bouclé from the Furnicher company and I'm very satisfied with this purchase. The sofa is an elegant addition in my living room. The sofa looks great but it's also... See more
Company replied
Buying directly from you was a better price than your product being sold by another shop. We were informed of the progress of delivery several times and DPD is reliable and the driver helpful to ca... See more
Company replied
The office chair is very stylish and comfortable. Delivery was very fast and the packaging was nice.
Company replied
We are an Amsterdam-based furniture brand, with a focus on fresh design, quality and sustainability. Our furniture are timeless, crafted using the best quality materials and made to last. We empower interior spaces to be very best to give us comfort when they need it. This is what makes us different from our competitors: Passion for interior design and furniture High quality items with 2 years warranty Free shipping across EU 80% of items dispatched same day Environmentally conscious mindset 5 Star TrustPilot reviews
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Herengracht 449a, 1017BR, Amsterdam, Netherlands
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The office chair is very stylish and comfortable. Delivery was very fast and the packaging was nice.
Reply from Furnicher
Extremely friendly customer service! I bought a chair and the quality is superb. On top of that, it was delivered the very next day. Highly recommended!
Reply from Furnicher
Shipment and processing was very fast. The first impression of my chair is very good, quality seems to be quite good for the pricing. Time has to prove.
Reply from Furnicher
Quality products and a quick delivey! Very happy with iet👌
Reply from Furnicher
Reply from Furnicher
Reply from Furnicher
We had a very pleasant and accommodating customer service experience. The goods were shipped incredibly quickly, and the chairs we ordered are truly beautiful and of high quality. Overall, it was an excellent experience.
Reply from Furnicher
When my shipping was late, customer service was very quick and effective. After this, delivery followed quickly. Not all chairs were easy to assemble because the holes were sometimes nog aligned ideally, but it all worked out in the end. I’m happy with my purchase!
Reply from Furnicher
High-quality office chair in reasonable price, quick delivery. Overall very satisfied.
Reply from Furnicher
Bought a stylish office chair, delivery time , price and quality as expected , customerservice reply very fast..nothing more to say..likely again doin business with them !
Reply from Furnicher
I purchased two rattan chairs from Furnicher and I’m really happy with my purchase. The chairs look great and feel sturdy.
Initially, one of the chairs arrived with a tiny missing part (the floor protector). However, customer service was very quick to respond and offered a solution right away. The issue was resolved smoothly, which I really appreciated.
Overall, a great experience and I’m very pleased with both the product and the service.
Reply from Furnicher
Reply from Furnicher
Terrible customer experience and broken promises.
We ordered 6 chairs and, realizing there was an address error just minutes after confirming, we immediately emailed customer service. The company explicitly confirmed that the chairs would be returned to their warehouse and then reshipped to the correct address.
The result? The chairs were delivered to a pick-up point far from our home. Despite their initial commitment, customer service simply told us to go pick them up ourselves—which is impossible without a car for 6 chairs.
It gets worse: once the chairs were finally sent back to the warehouse, we were told they were no longer available because they had been on sale. We are being forced into a refund with no other solution offered, even though we had already purchased them and a reshipping agreement was in place.
There is clearly a total lack of communication between the sales department and the warehouse. We are now left with a table bought elsewhere specifically to match these chairs, and no support from the company. The lack of professionalism and disregard for the customer is unacceptable. Avoid this company.
Reply from Furnicher
Im very happy with their client service. Fast and friendly. Aswell my chairs were beautiful as the pictures and very good quality. The delivery was very fast. Totally recommend it!
Reply from Furnicher
Do not purchase the Nordic chair with weaved seat!
I bought 8 dining chairs end of November following a previous order I made in 2024 and unfortunately the quality of the weaved seat is not the same as in the past, with the tightness of the weave not the same for all chairs in this order. One chair you can push a golf ball through the hole in the middle of the seat.
The company refused my offer of an exchange or an upgrade (that I was willing to pay for) stating that this is not a manufacturing default but rather a feature of weave, because I am passed the 14 day return and at 25 days passed delivery.
Any chair that can not keep its integrity after 4 weeks of use ( including by a
10yrs old) is not worth purchasing. Very disappointing!!!
Reply from Furnicher
The chairs came in perfect condition , the pacakging was really perfect and we really loved the quality and the design , Thanks to the team Furnicher
Reply from Furnicher
I am very pleased with my purchases, good furniture at a good price.
Reply from Furnicher
I purchased Nora 3 Seater Sofa, Beige Bouclé from the Furnicher company and I'm very satisfied with this purchase. The sofa is an elegant addition in my living room. The sofa looks great but it's also comfortable. The material is gentle in touch. The contemporary beige color fits great with the rest of my dark furniture. The delivery process was smooth and on time.
Reply from Furnicher
Quick reliable service
Products in reality as presented on the website
Reply from Furnicher
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