Fubo Reviews 

8,561
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 524 reviews, most reviewers were somewhat happy with their experience overall. Many people praise the staff for being helpful, professional, and knowledgeable, often highlighting quick and efficient support. Customers frequently found their issues resolved promptly, with some even considering the customer service superior to other streaming services. However, some customers noted significant dissatisfaction with misleading pricing and unexpectedly high costs due to undisclosed fees, alongside difficulties when trying to cancel subscriptions. People sometimes experienced charges even after attempting to stop the service, and reviewers expressed concerns about missing sports channels or issues with live sports. Some were also frustrated with automated customer service, preferring direct interaction with live agents.

What people talk about most

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the helpfulness,... See more

Service

People report ambiguous experiences with service, with many expressing frustration and disappointment.... See more

Subscription

Clients share negative opinions on subscription, with many reporting unexpected charges and difficulty... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Price

Customers express significant dissatisfaction with pricing, frequently describing the service as overpriced... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Absolutely no way to cancel subscription. 75 dollars a month, and I’ve never used it Helpful response from FUBO. I’m still not sure I’m cancelled, but they seem to trying to be helpful. Added 2... See more

Company replied

Rated 4 out of 5 stars

My experience was fine because of my interaction with your representative. However, I'm not at all currently pleased with Fubo. Watching golf on tv is very important to me. If you cannot resolve th... See more

Rated 4 out of 5 stars

The live agent quickly cancelled my FUBO/ESPN FREE TRIAL and emailed me a confirmation email. Because I wasn't able to access my free trial of ESPN on my PC, SMART TV or CELL PHONE.

Rated 4 out of 5 stars

Got primarily to watch sports. To many issues with live sports. Would lose game or it would pause it. NEVER watched anything on the package I was FORCED to take. I don't follow my local sports tea... See more



Contact info

3.2

Average

TrustScore 3 out of 5

9K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 48% of negative reviews

Typically replies within 1 week

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3.2

All reviews

(8,561)

510 reviews in the last 12 months

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Rated 1 out of 5 stars

Disappointed by the Billing

I only subscribed to Fubo to watch the final soccer matches for world cup. The first month cost me $59.93 including taxes, which seemed fair. However, the very next month my bill jumped to $98 including taxes.

That's a huge increase. The advertised price is misleading because the final bill ends up being much higher than expected.

I canceled my subscription immediately. If you're only signing up to watch a tournament or a few games, be aware that the price can increase significantly after the first month. I would not recommend Fubo based on my experience.

19 July 2026
Unprompted review
Rated 1 out of 5 stars

NOT WORTH IT FOR CANADA

I spent the $31 for a month's subscription to FUBO so I can watch the Argentina vs. Spain FIFA game. Only to find out Canada is excluded from the FIFA games. Very odd because there were literally FIFA games in Toronto. They do "service" Canada, but I suspect that the selection is quite limited. I don't recommend FUBO unless you live in the United States.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

Sydney was super nice and informative…

Sydney was super nice and informative and helped me with my cancelation and request for refund so professionally. She represents what customer service is meant to be. Especially in these days! Thank you

17 July 2026
Unprompted review
Rated 1 out of 5 stars

One more reason the average consumer gets jobbed!

Like many of you I received the below email.

In my opinion Fubo attempts to act like a hero returning NBC to its service but then out of the generosity of their heart raises the already expensive service monthly fee by $15! One more reason the average consumer gets jobbed!
#onechannelforfifteendollarsmore
-----------------------------------------------------
Important Account Information
Dear Subscriber,

We are excited to announce that NBC is coming back to Fubo!

You already have access to Bravo, Telemundo and Universo! In the coming weeks you will also get your local NBC channel & NBC Sports Network.

In addition to Sunday Night Football you’ll get national NBA games, Sunday Night Baseball, English Premier League, Notre Dame football, WNBA and much much more!

Unfortunately in order to keep up with our increased content costs we have to pass some of it along to our subscribers. Once NBC is available in your area the base price subscription for your Pro Monthly plan will be priced up by $15/month, on your next bill cycle.

If you have any questions, visit our help center.

Thank you,
The Fubo Team

17 July 2026
Unprompted review
Rated 1 out of 5 stars

Don't do it!

Don't do it!! Try any other channel instead. This one is imposible to close the account. The only option they give you is trough a 3rd party, they charge you 22 dollars "to close it" just to keep charging you for it. Charges go all the way up to 86 dollars. Worse channel I've ever seen.

16 July 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Yazmin, we offer several ways to cancel your subscription and would never recommend using a third-party service to do so. You can find the available cancellation methods here: https://support.fubo.tv/hc/en-us/articles/360021527991-How-do-I-Cancel-My-Fubo-Subscription. If you need any additional assistance, please reach out to us directly at 844-441-3826.

Rated 1 out of 5 stars

Misleading

i seen a link to get a free trial but wrong! they had me to enter the email before seeing the plans and "trials" but when i got on the platform, there wasn't. And now if they ever offer one i will never be able to see if i want to browse what they have. Good setup!! genius now they can erase a chance to give a free trial but the trial was the first month was $64 and they can sell my email. very clever. Thats a way to make money without having a customer. i don't even know what shows or movies are on it.

14 July 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT SIGN UP FOR THIS COMPANY!

This company started charging me for services after I received confirmation that my subscription had been cancelled, then gives no authority to their live call representatives to make amends or resolve the situation. Each time, the call representative indicated they would "escalate" my case to the billing team, then I get a copy-and-paste response denying my claim that contains no information I stated in my phone calls. I had to dispute the transaction with my bank because the final representative I spoke with told me that once they deny a claim, they will not look at the case and reconsider no matter the circumstances. Very frustrating, time consuming, and a horrible company policy that tries to get customers to just give up since they can't actually speak with someone who can help.

7 July 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Amelia, after reviewing your account, we can see where some confusion may have occurred. Your account was terminated on June 24, 2026. However, on July 3, your Samsung TV logged back into the account, which reactivated the subscription, and the account has been actively used since then. Because Fubo is a prepaid service and the subscription has been consistently used following the reactivation, your request for a refund has been denied.

Rated 1 out of 5 stars

Predatory billing practices

Predatory billing practices. Singed up for 30 day free trial and was charged about $80 24 hours later. A couple days later a monthly charge hit. Roughly $160 charged in the first 3 days of a 30 day "free" trial.

5 July 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Chris, Fubo has never offered a 30-day free trial. Our free trials range from 1–5 days, and the trial length is displayed during the sign-up process before you subscribe. The only 30-day offer available is a Best Buy promotional offer, which is provided to eligible customers who have recently purchased a qualifying TV from Best Buy.
If you need any additional assistance, please contact us at 844-441-3826.

Rated 1 out of 5 stars

Devastating experience

Devastating experience, frustrated and very much disappointed with FUBO. Stay away from them . They’re saying that I should cancel before my trial date but no options to do that . They’re saying I’m using my subscription but I have my fox1 for FIFA. ticket #8016236
That’s completely false . Request #7985092 was called on the 15th which is a follow up call already because I called on the last day of trial and the 22nd will be the third follow up call. That’s completely false

30 June 2026
Unprompted review
Fubo logo

Reply from Fubo

Thank you for reaching out. Upon reviewing your account, we can confirm that your free trial began on June 2, 2026, and ended on June 7, 2026. We do not see any cancellation attempt until June 22, 2026. As outlined in our Terms of Service, Fubo is a prepaid subscription service. Since the account remained active and was used throughout the entire billing cycle, your account is not eligible for a refund. Your subscription has been set to cancel and will terminate on July 7, 2026. You will continue to have access to the service through that date.

Rated 1 out of 5 stars

Do not sign up for the free trial

Do not sign up for the free trial. They make it incredibly difficult to cancel the subscription and you will get charged for a TV service that really isn't that special. It's over priced and a scam.

29 June 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Jared, we offer many ways to cancel: https://support.fubo.tv/hc/en-us/articles/360021527991-How-do-I-Cancel-My-Fubo-Subscription. Please reached out at 844-441-3826 if you need further assistance!

Rated 2 out of 5 stars

Good service but very expensive

Good service but very expensive. My rate went up about 40% without notice and Fubo makes it impossible to cancel their service. I guess I will have to block the payment

1 July 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Micheal, we understand that a price increase can be frustrating. We recently emailed all active subscribers with details about the price change, including the return of NBC networks: https://support.fubo.tv/hc/en-us/articles/46604802430605-I-m-a-Fubo-Subscriber-Is-My-Price-Changing. If you'd prefer to cancel your subscription, we offer several easy ways to do so: https://support.fubo.tv/hc/en-us/articles/360021527991-How-do-I-Cancel-My-Fubo-Subscription

Rated 5 out of 5 stars

This company deals with your issues quickly

This company deals with your issues in a professional and competent manner. Quick wait time and rapid solution. Their automated system handles most issues however their human backup is a great additional resource.

28 June 2026
Unprompted review
Rated 3 out of 5 stars

Costs increasing and still lacking...

Giving three stars because the overall experience has been good for the most part. I just see it as a very expensive option that still is lacking a lot of what sports fans expect from a service known for its sports content.

I've been a subscriber for a while and I understand the challenges in maintaining channel lineups in a highly competitive streaming environment. Losing the NBC Universal channels late last year was disappointing and Fubo did give a monthly account credit to allow subscribers to offset the cost of a Peacock streaming cost. Now, I see the NBC Universal lineup is back but I'm reading that the cost to subscribers is going to be more than the initial credit given when those channels were lost. On top of that, for the streaming service that is dubbed the best for sports there is still no access to TBS, TNT, and TruTV, which carry a significant number of NCAA, MLB, NBA, and NHL games. There is no other way to get those channels without a competitive streaming service. I may need to consider other options as its getting very expensive and still lacks a lot of what if expect for that cost.

28 June 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Walt, when the NBC networks were initially removed, we reduced the price of our plans. We understand that no one likes to see a price increase, but with the return of NBC content, our programming costs have increased and we've had to pass along a portion of those costs. We truly appreciate your business and will continue working to bring you the best content at the best possible value.

Rated 3 out of 5 stars

Best Buy 30 day Free Fubo

I don't know how many times I will keep buying items from BestBuy and trying to activate my "included" FREE 30 day trial... They never send me the email promised. I click on the Activate Button Anyway. It takes me to a page for "BestBuy Customers" to receive 30 days - after (if you don't cancel in time) charge to your credit card for $89.98. That's it. Just be aware in advance the navigation and effort involved for the 30days.

23 June 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Rory! We're sorry to hear about your experience trying to activate the Best Buy promotion. We'd love to look into this for you and help you create an account with this offer. Please submit a support ticket at support@fubo.tv or give us a call at 1-844-441-3826 so we can assist you further.

Rated 5 out of 5 stars

They lead the way in customer service

They lead the way in customer service. Not hiding their number, everyone is always very helpful. Screw NBC! Only thing I have the peacock app for, is the MX/SX races. I would like to stay on the pay plan i have. Thanks!!

23 June 2026
Unprompted review
Rated 1 out of 5 stars

False Pretenses

I am in Italy, and wanted to watch World Cup Matches. Fubo told me on one of the online sites that if I bought a subscription they would show mw the matches. I bought the subscription and when I tried to turn on a game was told that subscription was not good in Italy. But if I was in the US why would I pay for a subscription when I can watch the games on Fox? False pretenses to get people to subscribe.

20 June 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi, Gustavo! We're sorry to hear about your experience. Fubo is currently available in the United States, U.S. territories, Canada, and Spain, but it's not available in Italy at this time. We apologize for any confusion and truly appreciate your understanding.

Rated 1 out of 5 stars

predatory free trial strategy that…

predatory free trial strategy that makes it difficult to cancel subscriptions.

19 June 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi! Thank you for reaching out and sharing your experience. If you signed up on the Fubo website, you can cancel your account by going to Settings > My Account > Subscription > Cancel. After following these steps, a confirmation page will appear to let you know your subscription has been successfully canceled. For more details, please check out this article on how to cancel your account: https://support.fubo.tv/hc/en-us/articles/360021527991-How-do-I-Cancel-My-Fubo-Subscription. If you have any other questions or need further assistance, feel free to ask!

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