Next-Gen Online Flight Selling E-Commerce Platform Reviews 

110
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently found the website and booking process easy to use and navigate, leading to smooth and efficient transactions. Many people praised the helpfulness and patience of the staff, travel agents, and customer service team, who provided clear explanations and responsive assistance. Reviewers often reported successful booking completions and positive overall experiences with the company's services. However, some customers also noted that communication could have been smoother or more consistent, with occasional delays in updates or responses. While experiences were generally satisfactory, a few other people felt there was room for improvement, indicating that the service, though good, was not always exceptional.

What people talk about most

Booking process

Customers had positive experiences with the booking process, describing it as smooth, easy, and... See more

Service

Users describe positive interactions with service, with many reviewers highlighting excellent and prompt... See more

Staff

Consumers find staff to be positive, highlighting their patience and helpfulness in explaining options and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform easy to navigate and... See more

Customer service

People report positive experiences with customer service, highlighting the politeness and helpfulness of the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I had a reasonably smooth booking experience with Flytoglam. The fare was competitive, and the support team was helpful when needed. Although everything was resolved, there were a few delays that prev... See more

Rated 3 out of 5 stars

Great customer service over the phone. Booking was super easy. Keep it up.


Company details

  1. Travel Agency

Written by the company

Flytoglam.com is global online travel e-commerce brand founded in Year 2011 that provides a online web platform for booking cheap flights and hotels, along with services like visa assistance and web check-in. The company offers up to 40% off on online booking & access to unpublished fares through 100+ live travel agents


Contact info

3.4

Average

TrustScore 3.5 out of 5

110 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.4

All reviews

(110)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The delivery took longer than I…

The delivery took longer than I expected, and the product quality was only average. It wasn't terrible, but it also didn't fully meet my expectations. I hope they can improve both shipping times and quality control.

3 July 2026
Unprompted review
Rated 3 out of 5 stars

I found a good airfare through…

I found a good airfare through Flytoglam after comparing a few options. The booking process was simple, although I think the website and follow-up emails could be a bit more informative. Overall, an average experience.

21 June 2026
Unprompted review
Rated 3 out of 5 stars

My experience with Flytoglam was okay

My experience with Flytoglam was okay. The booking was completed without any major issues, and customer service was polite. I think improving response times and providing more frequent updates would make the service better.

23 June 2026
Unprompted review
Rated 3 out of 5 stars

I had a reasonably smooth booking…

I had a reasonably smooth booking experience with Flytoglam. The fare was competitive, and the support team was helpful when needed. Although everything was resolved, there were a few delays that prevented me from giving a higher rating.

1 July 2026
Unprompted review
Rated 3 out of 5 stars

Booking through Flytoglam was…

Booking through Flytoglam was relatively easy, and the support team was helpful when I needed assistance. A few small delays in communication kept the experience from being better, but everything was eventually sorted out.

26 June 2026
Unprompted review
Rated 3 out of 5 stars

The prices were competitive

The prices were competitive, and I liked having a person available to answer my travel questions. However, I had to wait longer than expected for a confirmation update. Overall, the service met my expectations but wasn't exceptional.

23 June 2026
Unprompted review
Rated 3 out of 5 stars

I used Flytoglam for an international…

I used Flytoglam for an international flight booking. The staff was courteous and tried to assist whenever I contacted them. While the booking was completed successfully, communication could have been a little smoother.

30 June 2026
Unprompted review
Rated 3 out of 5 stars

Flytoglam helped me find a flight that…

Flytoglam helped me find a flight that matched my travel dates at a competitive price. Everything worked out in the end, but I would have appreciated clearer updates during the booking process. My experience was satisfactory overall.

26 June 2026
Unprompted review
Rated 3 out of 5 stars

The booking process was fairly…

The booking process was fairly straightforward, and I received my itinerary on time. Customer support answered my questions, although some responses took longer than expected. It was decent, but there is room for improvement.

12 June 2026
Unprompted review
Rated 3 out of 5 stars

I was able to book my flight without…

I was able to book my flight without much difficulty, and the representative was polite throughout the process. The fare was reasonable, but I felt the follow-up communication could have been more consistent. Overall, it was an average experience.

19 June 2026
Unprompted review
Rated 1 out of 5 stars

Flytoglam was awesome

Flytoglam was awesome! He was super helpful and polite. I had a great experience with him for my Bangkok trip earlier this year. I'm definitely sending my friends and family his way. He totally deserves 100% credit for his amazing service.

9 July 2026
Unprompted review

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