finom.co Reviews 

14,371
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Finom has been fantastic for my business. Super quick to open, clean app, and everything I need in one place — IBAN, invoicing, expense tracking, and even accounting integrations. The cashback on the... See more

Company replied

Rated 5 out of 5 stars

Finom has been the easiest and fastest business banking solution I have used. The setup process was simple and there was no unnecessary hassle. The add on accounting and invoicing features are ve... See more

Company replied

Rated 5 out of 5 stars

I really found a great professionality and kindness in Lara during my tentative to open one bank account for my company. She solved the situation fast and efficiently, I really put a 5 stars evaluatio... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for your excellent support and follow-up. I received my French business account in less than 24 hours, which was truly impressive. Before choosing Finom, I spent six weeks... See more

Company replied

Company details

  1. Payment Service

About finom.co

Written by the company

Finom is a European financial platform built for entrepreneurs, freelancers, and SMEs.
With Finom, you can quickly open a local IBAN online, issue physical and unlimited virtual debit cards, and access invoicing and accounting tools, all in one place.

  • Fully online: no queues or paperwork
  • Free physical and unlimited virtual debit cards
  • Up to 3% cashback on all business purchases
  • Multibanking allows to manage accounts from multiple banks
  • Access to 20+ currencies for FX
  • Fast, transparent transfers to 150+ countries
Download on the App Store Get it on Google Play

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.7

All reviews

(14,371)

7,167 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Eash to use

Easy to use, fast and secure

28 August 2025
finom.co logo

Reply from finom.co

We're always working to improve, and your feedback is invaluable.

Rated 5 out of 5 stars

Really helpful

Really helpful. All the staff. The app. I love it! I don't know why Qonto gets more credit. This is by far a better service. A special thanks to Vivian for all her help and support.

22 July 2026
Unprompted review
finom.co logo

Reply from finom.co

We're thrilled to hear you enjoyed our service! Knowing we made your experience a good one is what we aim for.

Rated 5 out of 5 stars

The problem was resolved immediately

The problem was resolved immediately. Many thanks to Vivian for that. 🙏

12 July 2026
Unprompted review
finom.co logo

Reply from finom.co

Thank you for taking the time to leave such a lovely review! We're thrilled you enjoyed your interaction with us.

Rated 1 out of 5 stars

Absolute disaster after weeks jerking us around

Our experience with Finom was an absolute disaster.

We spent weeks going back and forth with support, answering the same questions over and over, while being told they were investigating and fixing the issue. In reality, nothing was ever fixed. It felt like they were just jerking us around while we wasted valuable time.

The problem remained exactly the same from day one. We kept losing access to our business account, making it impossible to manage payments and run our company properly. Every new support agent would apologize, promise to look into it, and then give us the same generic responses. Weeks passed, and absolutely nothing changed.

In the end, we gave up and moved our business to another bank. We simply couldn't continue relying on a financial institution that couldn't resolve a critical issue after weeks of supposedly working on it.

If you're running a business and need a bank you can depend on when things go wrong, I cannot recommend Finom based on our experience. Already telling our current clients to avoid them.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Einfach top Bank

Einfach top Bank, Und korrekt🏦

5 April 2026
finom.co logo

Reply from finom.co

Vielen Dank, dass Sie sich die Zeit genommen haben, eine so nette Bewertung zu hinterlassen!

Rated 5 out of 5 stars

I am finding the support service truly…

I am finding the support service truly fantastic. Speed, understanding, and a solution! Excellent work by Miriam.

20 July 2026
Unprompted review
finom.co logo

Reply from finom.co

It's wonderful to hear you had such a great experience! Thanks for taking the time to share your positive feedback; it really means a lot to us.

Rated 5 out of 5 stars

The staff is very friendly and very…

The staff is very friendly and very efficient,they make everything easier .
I would recommend the app to anyone

28 August 2025
finom.co logo

Reply from finom.co

Thank you so much for the wonderful review and for recommending Finom!

We are incredibly proud of our support team, and hearing that they make everything easier for you is the best compliment we could receive. Ensuring you have a friendly and highly efficient experience is exactly what we strive for every day.

We appreciate your support. If you ever need anything at all, you know where to find us!

Rated 4 out of 5 stars

Very good & quick customer support

Very good & quick customer support. Much better than at other banks. However product UX is not the best. Running into avoidable problems regularly.

23 February 2026
finom.co logo

Reply from finom.co

We are absolutely thrilled to hear that you are finding our customer support team to be very good, quick, and much better than your experiences at other banks. Our support agents work hard to be there for you when you need them, so knowing their efforts stand out means a lot to us.

At the same time, we really appreciate your honest feedback regarding the product UX and the avoidable issues you've encountered. We want using Finom to be as seamless and intuitive as possible. Your experience is incredibly valuable to us, and we would love to learn more about the specific friction points you are running into regularly so our product and engineering teams can fix them.

If you have a few minutes, please feel free to drop us a quick message directly via our in-app chat or email us at hello@finom.co with any details or screenshots of the UX issues. Your insights directly help us build a better platform!

Thank you again for helping us improve, and we are glad to have you with us.

Rated 5 out of 5 stars

Didn't expect it to be simple.

Didn't expect it to be simple.. Love it

9 July 2026
finom.co logo

Reply from finom.co

We are thrilled about your positive experience! Thanks for taking the time for this feedback, we appreciate it very much.

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