I encountered a technical problem. Called the Customer Help Line and was assisted by Luna. She patiently walked us through troubleshooting and resolving the problem. She went above and beyond to ma... See more
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Created with AI, based on recent reviews
Track your digestion. Adapt your diet. Manage your symptoms. FoodMarble has developed a breath tester and app to help people figure out which foods cause them digestive problems.
Guinness Enterprise Centre, D08 T1WY, Dublin, Ireland
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They have quick responsive service that was very helpful.
Reply from FoodMarble
Support has been really helpful throughout the ordering process and to get results in a spreadsheet. The FoodMarble has been wonderful for tracking SIBO. I was actually being denied Xifaxan to treat it by my insurance company but my doctor was able to send in my Food Marble results to help make the case for it to be approved! Some constructive feedback, please continue to improve the app... it works great but the food tracking portion can use some improvement for searching food items. Also, it would be great to get the results in a PDF directly from the app directly, especially if it can have the Food Marble logo to make it look more official, like the mail-in SIBO test reports. Aside from those improvements, the device and app deliver as promised. Thank you!
The support provided by foodmarble has been very good. I am still uncertain about the device itself. I am unable to make sense of the readings and frustrated by my perceived inconsistent results.
The customer service staff was very supportive from the moment I placed my order. They stayed in direct contact resolvimg my mistake, concerns and answering my questions. They were friendly and knowledgeable. I highly apprecoate and reccomend Food Marble.
I have been in touch with Camillo regarding a problem with my Foodmarble. He has been SO HELPFUL! The most helpful person in a company that I have ever dealt with! Please reward him with a steak dinner and a bottle of champagne!
Its great to be able to measure your gas levels when experimenting with different foods to minimise your digestion discomfort.
FoodMarble is a very useful and easy‑to‑use device. The app is intuitive, and the breath tests themselves are quick and simple to perform. Since using it, I’ve been able to spot patterns between certain foods and my digestive symptoms, which makes it genuinely helpful in everyday life.
However, the interpretation of the results could be explained more clearly. Some of the graphs and numbers are not immediately obvious, especially for new users, and I think the app would benefit from more detailed guidance or examples.
The device itself feels well‑made, the battery lasts long enough for multiple tests.
Overall, I’m satisfied with FoodMarble — it’s a practical tool that helps me understand my digestion better, even though the explanations could be improved.
I was very concerned when I started having difficulty with my Aire2 device. But I received great support from Cesar that included clear instructions and a simple fix. No problems since I followed Caesar’s instructions. I was recently diagnosed with SIBO so having my own device for breath testing has helped immensely. Thank you!
I like being able to see my levels of methane and hydrogen after I eat certain foods.
Very easy to use. Very impressed with all the functions. I just wish that I did not have to pay the monthly fee. I am Irish living in Canada.
Reply from FoodMarble
Overall, I like the product. I find the app difficult to use. I am having a hard time logging my food choices. It would be nice to be able to talk with someone so I can ask him or her my questions.
Reply from FoodMarble
I sent FoodMarble a request for my data to their e-mail address listed on their website. I copied another e-mail address in, just in case my request needed to be actioned by a different department. In that e-mail, I stated that I had changed my e-mail and gave both addresses. FoodMarble's website indicates to contact FoodMarble for your data, but FoodMarble replied and told me if I was connected to a Dr, the Dr has to provide it. This went around in circles (after I contacted my Dr) for a month before FoodMarble supplied me my data, and now they have locked off my access to readings on the app. This used to be a great but very expensive device; now it's even more expensive plus they want you you to pay a subscription fee. The app is also glitchy, so I wouldn't waste my money if I were you.
Great customer service. Available to answer any questions. Great app for navigating the food intolerance tests and very helpful in determining what foods are a trigger for symptoms.
Reply from FoodMarble
The food library is weak as is the barcode scanning app. It does not help identify specific foods. When there is discomfort the values are high, but there is no analysis to specfic foods. The device takes too long to warm up. Not streamlined process and not sure how it helps.
Reply from FoodMarble
FoodMarble provides exceptional, professional support and consistently exceeds expectations.
The Aire 2 and its companion app are user-friendly, reliable, and easy to navigate. I have been a FoodMarble client for many years and will continue to make it an important part of my recovery journey and daily routine.
I highly recommend FoodMarble to anyone seeking valuable insights and support in managing their digestive health.
Reply from FoodMarble
The Air 2 really helps me stay on track with keeping my FOMAP intake down every day. I am still learning all of the resources that your app has, but I would really like to see the user being able to build a food within the app. I have just started using a mayonnaise that contains avocado oil, not seed oils. It would be nice to be able to enter the mayo by brand name and then list all the ingredients so that the FOMAPs can be calculated.
Reply from FoodMarble
has given me a feeling of control amid all the chaos of my condition
Reply from FoodMarble
Invaluable tool when combating SIBO, would not have been able to get a handle and in-depth understanding of how I was feeling vs the foods I was eating etc
Reply from FoodMarble
The product does what it’s supposed to do and it is easy to use. On the food choices, there should be more choices of self prepared foods.
Reply from FoodMarble
The AIRE device is ingenious with a great deal of potential. Unfortunately, I find that logging in the meals is extremely bungling and time consuming. Also, trying to decipher the graphs on the tiny screen of an iphone when the graph subjects share the same color makes that feature more or less useless to me.
If logging in the meals/food were easier, and the graphs could be viewed on the larger screen of a PC...this device could be revolutionary and make a huge difference in the health of many. As it is though, I haven't found it to be at all helpful in figuring out which foods are triggering symptoms...and that is why I purchased it.
Reply from FoodMarble
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