FoodMarble Reviews 

730
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product, especially the Aire2 device, as a significant and helpful tool for understanding and managing digestive issues. Many appreciate how it provides valuable data, aiding in tracking progress and improving overall well-being. The customer service and staff are consistently highlighted for being professional, knowledgeable, and patient, offering timely and effective responses. Conversely, a small portion of people felt the user experience could be improved, noting that meal logging was often difficult and time-consuming. Some reviewers also found the app confusing or struggled to correlate the device's readings directly with their specific symptoms.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many finding it a practical, useful, and... See more

User experience

Clients share ambiguous opinions on user experience, with many finding the app intuitive, user-friendly, and... See more

Customer service

Consumers find customer service to be exceptionally positive, with many reviewers highlighting the staff's... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Response time

Customers consistently note positive experiences with response time, with many reporting quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I encountered a technical problem. Called the Customer Help Line and was assisted by Luna. She patiently walked us through troubleshooting and resolving the problem. She went above and beyond to ma... See more

Company replied

Rated 5 out of 5 stars

The machine arrived quite fast. I bought for SIBO because Dr Davis in his book Supergut advised for diagnosing SIBO with the test he suggests. I passed the tests with flying colours and have conseq... See more

Company replied

Rated 5 out of 5 stars

The Air 2 really helps me stay on track with keeping my FOMAP intake down every day. I am still learning all of the resources that your app has, but I would really like to see the user being able to b... See more

Company replied

Rated 5 out of 5 stars

The FoodMarble Aire2 device definitely promotes the quality of life , before it was a big confusion to decide which food or drink is the source of trouble and what type of intolerance causing the s... See more

Company replied


Company details

  1. #3 of 4 best companies in Wellness Program
  2. #9 of 12 best companies in Fitness and Nutrition Service
  3. #2 of 3 best companies in Home Health Care Service
  4. #1 of 1 best companies in Medical Technology Manufacturer
  5. #1 of 1 best companies in Research and Product Development
  6. #1 of 1 best companies in Self-Service Health Station

Written by the company

Track your digestion. Adapt your diet. Manage your symptoms. FoodMarble has developed a breath tester and app to help people figure out which foods cause them digestive problems.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

730 reviews

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Replied to 94% of negative reviews

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4.4

All reviews

(730)

163 reviews in the last 12 months

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Rated 5 out of 5 stars

They have quick responsive service that…

They have quick responsive service that was very helpful.

18 July 2026
FoodMarble logo

Reply from FoodMarble

Hi Christine,

Thanks for the review! We're pleased to hear you found our support team helpful. You know where to find us if you have any further questions!

Thanks again,
The FoodMarble team

Rated 5 out of 5 stars

Support has been really helpful…

Support has been really helpful throughout the ordering process and to get results in a spreadsheet. The FoodMarble has been wonderful for tracking SIBO. I was actually being denied Xifaxan to treat it by my insurance company but my doctor was able to send in my Food Marble results to help make the case for it to be approved! Some constructive feedback, please continue to improve the app... it works great but the food tracking portion can use some improvement for searching food items. Also, it would be great to get the results in a PDF directly from the app directly, especially if it can have the Food Marble logo to make it look more official, like the mail-in SIBO test reports. Aside from those improvements, the device and app deliver as promised. Thank you!

15 July 2026
Rated 5 out of 5 stars

Help from Camillo

I have been in touch with Camillo regarding a problem with my Foodmarble. He has been SO HELPFUL! The most helpful person in a company that I have ever dealt with! Please reward him with a steak dinner and a bottle of champagne!

8 July 2026
Rated 5 out of 5 stars

FoodMarble is a very useful device.

FoodMarble is a very useful and easy‑to‑use device. The app is intuitive, and the breath tests themselves are quick and simple to perform. Since using it, I’ve been able to spot patterns between certain foods and my digestive symptoms, which makes it genuinely helpful in everyday life.
However, the interpretation of the results could be explained more clearly. Some of the graphs and numbers are not immediately obvious, especially for new users, and I think the app would benefit from more detailed guidance or examples.
The device itself feels well‑made, the battery lasts long enough for multiple tests.
Overall, I’m satisfied with FoodMarble — it’s a practical tool that helps me understand my digestion better, even though the explanations could be improved.

30 June 2026
Rated 5 out of 5 stars

I was very concerned…

I was very concerned when I started having difficulty with my Aire2 device. But I received great support from Cesar that included clear instructions and a simple fix. No problems since I followed Caesar’s instructions. I was recently diagnosed with SIBO so having my own device for breath testing has helped immensely. Thank you!

24 June 2026
Rated 5 out of 5 stars

Very easy to use

Very easy to use. Very impressed with all the functions. I just wish that I did not have to pay the monthly fee. I am Irish living in Canada.

8 June 2026
FoodMarble logo

Reply from FoodMarble

Hi Marion,

Thank you so much for your lovely review. We're really pleased to hear you're finding FoodMarble easy to use and that you're enjoying all of its features!

We completely understand your feedback on the membership fee. The monthly membership for premium app features is currently applicable to customers purchasing through our Canadian store, and we appreciate that this is an additional cost to consider. We are always reviewing how we can provide the best possible value to our users and your feedback is genuinely helpful in that regard.

If you have any questions about your membership or would like to discuss this further with a team member, please don't hesitate to reach out to us at hello@foodmarble.com and our team will be happy to help.

The FoodMarble Team

Rated 3 out of 5 stars

Overall good product

Overall, I like the product. I find the app difficult to use. I am having a hard time logging my food choices. It would be nice to be able to talk with someone so I can ask him or her my questions.

6 June 2026
FoodMarble logo

Reply from FoodMarble

Thank you for your review and for the kind words about the product!

We're sorry to hear you've been finding the app difficult to navigate, particularly when it comes to logging food. We completely understand how important that part of the experience is and we want to make sure you're getting the most out of it.

Please don't hesitate to reach out to our support team at hello@foodmarble.com and a member of the team will be happy to take you through the steps to log a meal successfully and answer any other questions you may have.

The FoodMarble Team

Rated 2 out of 5 stars

Customer service took a month to get my request correct & now have cut my access off to readings on the app

I sent FoodMarble a request for my data to their e-mail address listed on their website. I copied another e-mail address in, just in case my request needed to be actioned by a different department. In that e-mail, I stated that I had changed my e-mail and gave both addresses. FoodMarble's website indicates to contact FoodMarble for your data, but FoodMarble replied and told me if I was connected to a Dr, the Dr has to provide it. This went around in circles (after I contacted my Dr) for a month before FoodMarble supplied me my data, and now they have locked off my access to readings on the app. This used to be a great but very expensive device; now it's even more expensive plus they want you you to pay a subscription fee. The app is also glitchy, so I wouldn't waste my money if I were you.

10 June 2026
Rated 5 out of 5 stars

Great customer service

Great customer service. Available to answer any questions. Great app for navigating the food intolerance tests and very helpful in determining what foods are a trigger for symptoms.

13 June 2026
Unprompted review
FoodMarble logo

Reply from FoodMarble

Thank you so much for your kind words. We're delighted to hear you've had such a positive experience with both our support team and the app!

It's great to know that the food intolerance tests have been helpful in identifying your trigger foods. That's exactly what FoodMarble is designed to do, and feedback like yours means a lot to the whole team.

Wishing you continued progress on your journey!

The FoodMarble Team

Rated 2 out of 5 stars

The food library is weak as is the…

The food library is weak as is the barcode scanning app. It does not help identify specific foods. When there is discomfort the values are high, but there is no analysis to specfic foods. The device takes too long to warm up. Not streamlined process and not sure how it helps.

13 June 2026
FoodMarble logo

Reply from FoodMarble

Hi Carol,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations so far.

You raise some valid points. It's worth noting that FODMAP information is a relatively new area of research, far less established than calorie data, and we're continually working to expand our food library and improve the FoodScanner as this field develops. We appreciate your patience as we make progress.

We understand that the warm-up time and overall flow of the testing process can feel like a lot at first. Many users find it becomes more intuitive with a little practice. It's also worth knowing that until recently, this type of technology wasn't available outside of a clinical setting and we're working hard to make the experience as seamless as possible for everyday use.

In terms of linking results to specific foods, it's important to first establish your baseline data and what's normal for you. Meaningful insights can only be achieved with sufficient data over time. This is something the FoodMarble Program is designed to help with. By completing this 3-stage guided program, you can find out which specific FODMAPs (lactose, fructose, sorbitol and inulin) may be contributing to your symptoms.

We'd love the opportunity to help you get more value from FoodMarble. Please don't hesitate to reach out to us at hello@foodmarble.com and our team will be happy to assist.

The FoodMarble Team

Rated 5 out of 5 stars

Excellent Support

FoodMarble provides exceptional, professional support and consistently exceeds expectations.
The Aire 2 and its companion app are user-friendly, reliable, and easy to navigate. I have been a FoodMarble client for many years and will continue to make it an important part of my recovery journey and daily routine.
I highly recommend FoodMarble to anyone seeking valuable insights and support in managing their digestive health.

4 June 2026
FoodMarble logo

Reply from FoodMarble

Hi Colleen,

Thank you so much for this wonderful review and for your kind words about our support team. It really means a lot to us!

It's truly heartwarming to hear that FoodMarble has been a part of your journey for so many years and that it continues to play an important role in your daily routine. Reviews like yours are a wonderful reminder of why we do what we do.

Wishing you continued progress on your recovery journey, and thank you for recommending us!

The FoodMarble Team

Rated 5 out of 5 stars

The Air 2 really helps me stay on track…

The Air 2 really helps me stay on track with keeping my FOMAP intake down every day. I am still learning all of the resources that your app has, but I would really like to see the user being able to build a food within the app. I have just started using a mayonnaise that contains avocado oil, not seed oils. It would be nice to be able to enter the mayo by brand name and then list all the ingredients so that the FOMAPs can be calculated.

4 June 2026
FoodMarble logo

Reply from FoodMarble

Hi Ralph,

Thank you so much for this lovely review. It's great to hear that AIRE 2 is helping you stay on track with your FODMAP intake every day!

If you're located in the US, UK or Ireland, you should check out the FoodScanner in the app. This feature allows you to scan the barcode on packaged food products and, if identified, adjust the amount and log it to get a FODMAP estimate based on the product's ingredients. We're continually expanding our food database so there's always more data available.

Our support team can be contacted at hello@foodmarble.com and are always happy to help you get the most out of all the app, so please don't hesitate to reach out.

Thanks again for taking the time to share your experience!

The FoodMarble Team

Rated 5 out of 5 stars

has given me a feeling of control amid…

has given me a feeling of control amid all the chaos of my condition

4 June 2026
FoodMarble logo

Reply from FoodMarble

Hi Sharon,

It's great to hear that AIRE 2 is helping you to feel in control. Thanks for sharing your feedback.

We're here if you need us!

The FoodMarble Team

Rated 5 out of 5 stars

Invaluable tool when combating SIBO

Invaluable tool when combating SIBO, would not have been able to get a handle and in-depth understanding of how I was feeling vs the foods I was eating etc

28 May 2026
FoodMarble logo

Reply from FoodMarble

Thank you for the 5-star review and excellent feedback. We're thrilled to hear your AIRE 2 is helping you!

Rated 4 out of 5 stars

The product does what it’s supposed to…

The product does what it’s supposed to do and it is easy to use. On the food choices, there should be more choices of self prepared foods.

20 May 2026
FoodMarble logo

Reply from FoodMarble

Hi Richard,

Thank you for taking the time to leave a review. We're really glad to hear the device is working well for you and that you're finding it easy to use!

We appreciate your feedback on self-prepared foods. If you haven't already, you can log meals with multiple ingredients (from whole foods to condiments) and if a product is missing, you can add this manually as a custom food within the app - we have some meal logging articles on our Help Center or you can reach out to our support team at hello@foodmarble.com and one of the team will walk you through this if it would be helpful.

Thanks again for your support!

The FoodMarble Team

Rated 2 out of 5 stars

Great device, poor app

The AIRE device is ingenious with a great deal of potential. Unfortunately, I find that logging in the meals is extremely bungling and time consuming. Also, trying to decipher the graphs on the tiny screen of an iphone when the graph subjects share the same color makes that feature more or less useless to me.

If logging in the meals/food were easier, and the graphs could be viewed on the larger screen of a PC...this device could be revolutionary and make a huge difference in the health of many. As it is though, I haven't found it to be at all helpful in figuring out which foods are triggering symptoms...and that is why I purchased it.

17 May 2026
FoodMarble logo

Reply from FoodMarble

Hi Rusty,

Thank you for taking the time to share your feedback. We’re really pleased to hear that you see the potential in the AIRE 2 device itself, but we’re sorry to hear that aspects of the app experience have made it difficult for you to get the value you were hoping for.

We appreciate your comments regarding meal logging and graph readability, particularly on smaller screens. Feedback like this is genuinely valuable to our team as we continue working to improve the overall user experience and make insights easier to interpret and act upon.

We’d also really like the opportunity to better understand your experience and see whether we can help you get more meaningful insights from your data and symptom tracking. If you’re open to it, please reach out to our support team via hello@foodmarble.com and we’d be very happy to review things with you directly.

Thank you again for your thoughtful feedback and suggestions.

The FoodMarble Team

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