Good quality repair and quick service. Only issue is that it's very difficult to contact the company directly, also would it be possible to not wipe phone?
Company replied
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Manufacturer approved phone, tablet, laptop, wearable, games consoles and scooter repairs.
Dublin, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 2 weeks
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I came with broken screen in galaxy z6 flip. Adam Morton in front desk was very helpful he sorted my phone in the same day .
If anyone has trouble with phone let they come to FONFIX and they will sort it straight away .
Thank you again
Reply from Fónfix
Great service Adam is a absolute gentleman
Thanks
Reply from Fónfix
Very fast and professional repair
Adam Morton , the Front Desk Coordinator was extremely pleasant, helpful and knowledgeable.
A very positive experience.
Reply from Fónfix
Professional service from start to finish. Adam is an absolute gentleman and very professional and knowledgeable. Great customer service. The work to my device was also flawless and was a very quick turnaround. Highly recommended.
Reply from Fónfix
exceptional company
i had an ongoing problem with the nfc facility on my mobile phone.fonfix replaced the unit with a brand new unit.no questions asked.unfortunately this unit developed the same problem and i suspect fonfix contacted the manufacturer and managed to get me a new upgraded model.somebody in fonfix would appear to have worked very seriously on my behalf to arrange this for me.i am so grateful to everyone their for their help and understanding.the system for collecting and replacing my unit worked second to none.this company deserves not 5 stars but the milky way as a rating.once again many thanks to everyone involved in helping me. Aidan McArdle
Reply from Fónfix
Adam was an utmost professional and brilliant help in overseeing my phone repair. Quick, straightforward and easy process. Would recommend.
Reply from Fónfix
Adam is exceptional at his job. I’ve never experienced customer service as good as his. He was so helpful and resolved my issue personally. If every customer service experience was like this life would be so much easier. Thanks again Adam!
Reply from Fónfix
The overall process was super quick. The front desk consultant, Adam, was very helpful and took in my Samsung Galaxy Buds FE and got it back fully fixed with the buds replaced in 1 day. This will be my first option if any of my other gadgets stop working.
Reply from Fónfix
Phone didn't charge suddenly for not user-related reason. They wanted 169 euros without explanation. I went to a local shop and got fixed for 7 euros.
Reply from Fónfix
Excellent service.
Repairs carried out and received my phone in no time.
Reply from Fónfix
I'd broken the screen of my Pixel 7 Pro, and Fonfix changed it in less than three hours :) the walk in service was swift and efficient. I'm grateful to Adam at the front desk, who was kind enough to explain how everything worked.
Reply from Fónfix
Excellent service adam looked after me in seconds and sound fella too thanks a million
Reply from Fónfix
Adam Morton was the one to take care of my phone and from the first time i came in with my broken phone he treated me with nothing but enthusiasm & professionalism. He also made an effort to hear out my concerns and remember me which made the process so much more delightful. Highly recommend him and the shop overall. My phone was fixed in less than 2 days!
Reply from Fónfix
Reply from Fónfix
I left my wife’s phone in with them, what a great service. I was dealing with Adam in the Sandyford branch, a great guy and he couldn’t have been more helpful. He displays a great technical knowledge combined with excellent professionalism.
I couldn’t of been happier with the prompt repair I received. Well done Fónfix!
Reply from Fónfix
Can't recommend highly enough. Was dealt with by a chap called Adam. Took his time to explain everything regarding the repair process. Received updates by text and final message when phone was ready. This is the Brown Thomas service.
Reply from Fónfix
Such awful service I booked my phone into be same day repaired took my payment I travelled over an hour to store then to wait around at reception for 20 mins until someone arrived from out back . They explained my phone wouldn’t be fixed until tomorrow. Then another man came out and said that they don’t have iPhones backs as apple don’t give them and it would be over a week, I explained why allow me to book in my phone he said it was too expensive to change on website and they are closing down next month and no longer doing apple. It’s unacceptable they willingly took my €206 and will now have to wait up to 10 days for refund. I left my number for owner or manager to call and to my suprise no call. I would avoid and not waste your time. I was very frustrated as staff couldn’t answer my questions and felt like they were lying as one contradicted the other. They were clearly under staffed as it was mentioned by one staff member so that’s why they didn’t fix my phone.
Adam was fantastic! He was extremely helpful and knew exactly what needed to be done. I dropped off my phone for a replacement on Friday, and by Monday it was ready for pickup. I’m truly impressed with the speed and quality of the service at Fónfix.
Reply from Fónfix
Incredible service - so helpful and efficient . Adam Morton was particularly impressive.
Will be recommending to everyone
Reply from Fónfix
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