Ezarctools Reviews 

121
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers had a great experience with this company, often mentioning the impressive overall performance of the tools. Customers frequently praise the remarkably sharp and durable blades that make cutting thick wood and garden branches fast and effortless. Consumers also highlight the exceptionally fast shipping times and reliable product quality, making repeat purchases a very easy choice. However, some customers also noted frustrating delays with delivery services and persistent technical issues tracking their packages online. A few people experienced completely missing shipping updates or unusually long wait times before their ordered items finally arrived at their door.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the items are top notch and work... See more

Quality

Customers report widespread satisfaction regarding product quality, praising the sharp and efficient blades.... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting quick shipping... See more

Order

Users describe ambiguous interactions with order, reflecting a sharp division in customer experiences. While... See more

Service

Clients share positive opinions on service, highlighting quick delivery and excellent communication.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far, and this early in the process. I'm highly satisfied. There seems to be plenty of torque on the driver and the bits seem robust. I would like the ability to use the driver without motors and no... See more

Rated 4 out of 5 stars

Purchased a set of blades for an oscillating tool and the blades were delivered quicker than expected. The blades were used to cut wooden deck joists protruding from a brick wall, cutting them flush w... See more

Rated 5 out of 5 stars

Great product and they worked as advertised and an excellent Extended Blade, this is Best Blade I have used. The Japanese tooth Design was a great invention cut through the wood so fast and without an... See more

Rated 5 out of 5 stars

With the sipping address incorrect, your reps worked very hard to address the problem and were successful in finally have the shipment corrected. I was very glad to receive your product and very happy... See more


Company details

  1. Tool Store

Written by the company

EZARC (ezarctools.com) provides high-performance cutting and surface-prep tools for DIYers and professionals. Our range includes reciprocating and oscillating blades, diamond cut-off wheels, flap sanding discs, step drill bits, driver bits, and adapters. Built with carbide, bi-metal, and industrial-diamond technologies, our tools deliver clean, fast cuts and long service life. We sell directly online with transparent pricing, secure checkout, order tracking, and responsive support. We ship to the United States, United Kingdom, Canada, and Australia, and back purchases with clear return and warranty policies.


Contact info

4.0

Great

TrustScore 4 out of 5

121 reviews

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4.0

All reviews

(121)

119 reviews in the last 12 months

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Rated 3 out of 5 stars

No local stock shipped from China LONG DELAYS. False advertising

update 15/05/26: Ezarc have been in touch following my email to them and they have apologised for the delays and they have refunded the order, telling me to keep the blades when they finally arrive. I was not expecting that at all and have to say that that has lifted my impression of them - that is real customer care. Therefore I will move this to a 3* - if the blades arrive and I get a chance to test them then I will edit again. Currently I would look at ordering from them again but knowing that there may be a delay in them arriving so I would factor that in second time round.

Tools are advertised as if locally and also using US actors. At no point are you informed during your order that the parts will be shipped from China. Words like free fast shipping used etc make you think they are more local. So far 6 days and package doesn’t appear to have left China. Avoid unless you can wait decades.

12 May 2026
Unprompted review
Ezarctools logo

Reply from Ezarctools

Dear Customer,

Thank you for your honest feedback. We sincerely apologize for the frustration regarding your shipping experience and for any lack of clarity regarding the fulfillment location.

To provide some context: EZARC is a global brand, and we primarily utilize local warehouses in the USA and UK to ensure the "fast shipping" we promise. However, due to recent high demand, certain items can occasionally sell out locally. To avoid making our customers wait weeks for a local restock, we choose to fulfill those orders directly from our international distribution center to get the tools to you as soon as possible.

We hear you loud and clear—we need to be more transparent when a local stockout occurs so you can make an informed decision before ordering. We are currently working on improving our website's real-time inventory display to prevent this confusion in the future.

We would like to make this right:
Please contact us at support@ezarctools.com with your order number. We will monitor your shipment closely, and if the delay has significantly impacted your project, we are happy to offer a partial refund on your shipping or a discount for the inconvenience caused.

We value your patience and your business.

Rated 5 out of 5 stars
Ezarctools logo

Reply from Ezarctools

Dear Customer,

Thank you so much for the 5-star review! We are thrilled to hear that you found our service quick, efficient, and well-priced.

At EZARC, we strive to provide high-quality professional tools at a price that makes sense for our customers. It’s great to know we hit the mark for you!

We look forward to serving you again soon.

Rated 1 out of 5 stars

Junk

Junk, used ONCE and the teeth dulled immediately. I want a refund

21 April 2026
Ezarctools logo

Reply from Ezarctools

Dear Customer,

We are very sorry to hear about your experience with the blade's performance and the confusion regarding the delivery. At EZARC, we stand behind the quality of our tools and want to ensure every customer is satisfied.

Regarding the shipment, our records from the carrier (Tracking: UL099194959YP) show that your package was successfully Delivered on April 30, 2026, at 12:19 pm.

To resolve this for you immediately:

Delivery Proof: We have a delivery confirmation photo showing exactly where the package was left. We will send this photo to your email address right away for your reference.

Quality Guarantee: Regarding the teeth dulling after one use, this is certainly not the standard we expect. Please reply to our email with a photo of the blade, and we will be happy to process a full refund or a free replacement as part of our satisfaction guarantee.

Please check your inbox (including the spam folder) for an email from support@ezarctools.com. We are committed to making this right for you.

Rated 1 out of 5 stars

Products are ok, horrible offshore shipping and customer service

I ordered over $300 worth of reciprocating blades, cut off wheels, and flap discs for my business. The initial shipment arrived in 2 separate packages weeks later- the first was one item in an Amazon package, the second was a series of bubble wrapped packages bound together with packing tape. Between the 2, they represented about 60% of my order. I contacted customer service who said I was sent everything, and asked for detailed pictures of the labels, packaging, and items. Upon sending that, they agreed to send the missing items. Fast forward to weeks later still, and I received the package today, which contained only 1 of the 7 missing items. I give up, you’ve lost what would’ve been a long term commercial client.

15 April 2026
Unprompted review
Ezarctools logo

Reply from Ezarctools

Hi there,

I want to start by saying how incredibly sorry I am. Reading your message, I completely understand your frustration and exactly why you feel like giving up on us. As a business owner, you need reliable suppliers, and we completely dropped the ball—not just once, but twice. You have every right to be angry.

I want to make this right for you immediately, without asking you to jump through any more hoops or send any more pictures.

Here is exactly what we are doing to resolve this for you today:

Immediate Refund: I am issuing a refund for your order amount right now. You should not have to pay for an experience full of delays and missing items.

Shipping the Missing Items: We are not just refunding you; we are still going to get your tools to you. Once we conclude our investigation, we will expedite the remaining missing items to your address at absolutely no cost.

Internal Investigation: When we created your replacement order, it was systematically generated to include all of your missing items. We have urgently contacted both our warehouse team and the shipping carrier to find out if the items were forgotten during packing or lost in transit. Additionally, when items are out of stock locally, they are sometimes routed from alternative warehouses, which can result in split shipments—but we failed to communicate this to you properly.

You don't need to lift another finger or send us your order number, as we will locate your account details on our end to process the refund immediately.

Rated 2 out of 5 stars

Slow shipping - No delivery estimate

The website appears to be US-based, has reviews by and images of US contractors. The product description refers to Japanese quality tree trimming blades for reciprocating saws. Once you place your order, your credit card is tagged immediately. The shipping label is created within a day. That was on 20 March.
The tracking data was from some never-before-heard-of shipping outfit called GOFO. It only shows days in transit and dates and times it showed up at the many stops along the way. It never shows an estimated delivery date. The shipment languished for several days in Texas before slowly making it to New Jersey, hung out in RI, and then to my doorstep - a total of 8 days after the order was placed. I needed these blades for the recip saw to finish the cleanup of the yard after a blizzard a month earlier. The delivery guy showed up on Sat AM- 28 March in a 15 year old Camry with a GOFO sticker on the hood. That was at the precise moment I had finished cutting up and hauling away all of the downed trees and limbs using a locally available recip saw blade.
The blades are heavier than the locally available ones I had used for many years. That causes the recip saw to kick back more. They cut at the same rate as others I have used.

21 March 2026
Unprompted review
Ezarctools logo

Reply from Ezarctools

Hi,

Thank you for sharing your feedback. We’re sorry for the confusion regarding the shipping information.

We’d like to clarify that this order was not shipped from China. Your package is being handled within the United States, and the latest tracking shows it has arrived at the GOFO Regional Hub in Houston, Texas.

Latest tracking update:
Arrived at GOFO Regional Hub
Houston, TX
March 23, 2026, 23:19:46

Sometimes the tracking process or carrier information can make the shipment route appear unclear, and we understand how that can be frustrating.

We appreciate your patience and hope your order will be delivered soon. If you have any questions about the shipment, please feel free to contact us directly and we’ll be glad to assist.

Rated 5 out of 5 stars

Reciprocating saw blades work very well

I got some EZARC blades for a reciprocating saw but have not used them yet. I got another brand that is very similar and they work great. I like the reciprocating saw much more than a chain saw. I expect the EZARC blades will also work very well.

15 February 2026
Rated 1 out of 5 stars

I ordered the curved blade pruning…

I ordered the curved blade pruning blades,but received a straight wood working blade,reordered the curved style. Very difficult customer service runaround

23 February 2026
Unprompted review
Ezarctools logo

Reply from Ezarctools

Hi,

Thank you for your message, and we are very sorry to hear about this experience.

We sincerely apologize that you ordered the curved pruning blades but received a straight wood-cutting blade instead. We also understand your frustration about having to reorder and the difficulty you experienced with customer service. That is not the experience we want for you.

Please allow us to make this right.

Could you please reply with:

Your order number (or the email address used for the order), and

A photo of the blade you received (and, if possible, the packaging label)

Once we receive that, we will review it immediately and help resolve this as quickly as possible. We can assist with the correct replacement and/or refund options depending on your preference.

Again, we sincerely apologize for the mistake and the inconvenience.

Rated 2 out of 5 stars

I was assured that these saw blades…

I was assured that these saw blades would fit my Ryobi reciprocating saw. The bases are too thick and possibly too long. Each saw blade base will have to be filed and sanded to fit my Ryobi.

20 January 2026
Ezarctools logo

Reply from Ezarctools

Hi,

Thank you for your message, and we’re very sorry to hear about this issue.

We sincerely apologize that the blades did not fit your Ryobi reciprocating saw as expected, especially after you were assured they would. We understand how frustrating it is to receive a product that requires filing or sanding just to fit.

Please do not modify the blades. We do not recommend filing or sanding the blade base, as this may affect safety and performance.

To help us check this properly, could you please send us:

A photo of the blade shank/base (the part that goes into the saw), and

Your Ryobi saw model number (if available)

Once we receive that information, we will review the compatibility issue and offer a solution. If the blades are not compatible with your tool, we can assist you with a replacement (if applicable) or a refund, depending on your preference.

Again, we’re sorry for the inconvenience and appreciate you bringing this to our attention.

Rated 4 out of 5 stars

What happened to the day when I could…

What happened to the day when I could buy something and use it.

20 January 2026
Ezarctools logo

Reply from Ezarctools

We totally get where you’re coming from — tools should be simple and ready to use.
If there was anything confusing or not working right, please let us know and we’ll help you get up and running.

Rated 4 out of 5 stars

Good place for shop supplies

Seems like a good place to get shop supplies. I have purchased flap disc & cut off wheels. They don't seem to be quite as good as the ones I get from my local welding supplier but the cost offsets that easily. Flap disc cost around $1.50 each while my local supplier charges a little over $4. These guys are definitely my new supplier of flap discs & cut off wheels.

Got 4 stars instead of 5 because they do not have a customer service number to call. If you have any questions or issues, you have to email them & wait 2 - 3 days for them to reply. if the issue isn't resolved, it is another 2 -3 days for another response. No reason for a company like this not to have a customer service number.

30 December 2025
Unprompted review

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