DEPSTECH Reviews 

271
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

The experience was alright, I'm glad they told me that they had to refund it but I had to try twice and still got refunded. But the process was simple just took a long time

Rated 5 out of 5 stars

The product is good quality, a fair price, easy to use, and it shipped quickly. The picture quality is decent as well at 1080P even when compared to items like cell phone images. I am unsure if ther... See more

Rated 5 out of 5 stars

I have ordered the boroscope camera model 580 being available to EU. The product looks sturdy and ergonomic and comes with a hard case. Before, I have tested another camera having a too much flexible... See more

Rated 1 out of 5 stars

I placed 2 order on different days buying products that was supposed to be on stock. The website accepted and confirmed my order. Later, I received an e-mail stating that the product was out of stock.... See more

Company details

  1. Tool Store

Written by the company

DEPSTECH is the leading diagnostic tool manufacturer, its endoscopes and inspection cameras have led the industry in both durability, performance, and ease of use since 2014. Adhering to the motto of "All for your joy", DEPSTECH is devoted to creating high-quality, yet affordable products backed up by friendly, responsive service that delights loyal users around the world. For the past decade, DEPSTECH has served millions of happy customers and will continue to lead with a focus on providing innovative, effective household and industrial solutions with an unwavering commitment to the products. Its mission is hope to help consumers solve problems in different situations in order to live a more convenient and quality lifestyle.


Contact info

4.0

Great

TrustScore 4 out of 5

271 reviews

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4.0

All reviews

(271)

19 reviews in the last 12 months

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Rated 4 out of 5 stars

Refunds

The experience was alright, I'm glad they told me that they had to refund it but I had to try twice and still got refunded. But the process was simple just took a long time

25 June 2026
Rated 1 out of 5 stars

Two Orders Placed and Confirmed ... An Hour Later You Realized You Were Out of Stock!

I placed 2 order on different days buying products that was supposed to be on stock. The website accepted and confirmed my order. Later, I received an e-mail stating that the product was out of stock. It happened twice on differerent products and different days. It really look very unprofessional and speaks poorly about your company reliability. Please keep your page updated and do not play with customers that we get tired of it and can go and shop somewhere else.

12 March 2026
Rated 1 out of 5 stars

Nothing shipped yet

I placed an order on 12/28/25, my account was charged but I have not received anything yet. I can’t even track my purchase because nothing has shipped. I attempted to contact the company today via the “contact us” on the order confirmation page but it wanted me to setup an outlook account in order to contact them. I finally found an email address so I’m hopeful I’ll hear back.

28 December 2025
Rated 1 out of 5 stars

Outdated software and won't process a return

They sold me a product that requires an app download from the Google app Store. The App Store said I couldn't download because it was for an older version of Android. My phone is two years old, but the software is still that outdated. I contacted support and asked to return it. Instead, the company emailed me a zip file and told me to install their untrusted, unmaintained software attachment on my phone. That's a big no. I asked multiple times to return it and they still haven't sent me a return label. They said the updated software would be on the App Store by the end of the week, and that's the last I heard. The week is over and it seems like I'm stuck with an unsupported product with outdated, potentially dangerous software.

19 November 2025
Rated 5 out of 5 stars

Easy order. Quick arrival!

Product arrived way ahead of scheduled time. Definitely a welcomed surprise since it was a birthday gift. My wife was very happy with her present and excited to dig into all of the features.

25 September 2025
Rated 5 out of 5 stars

Good value and features

I've had this borescope for a few weeks now and have used it several times. I haven't used the photo or video features except to test them but it's got a clear picture and bright light that's helped me when looking into my well and sink pipes. The cable is sufficiently stiff to maneuver but the extra length can be a little unwieldy so I might buy a shorter one as well.

The attachments are a nice addition and it even came with an memory card. For homeowner/diy use, this seems to be a great value.

2 September 2025
Rated 5 out of 5 stars

Perfect for engine inspection.

Just what I needed! The articulating head allows to view valves. Wish I got it sooner as a shop that rebuilt an engine for me a couple months ago is shiny on the outside but junk on the inside. With this device taking photos and videos it will help with my claim.

2 August 2025

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