The staff at Eurocell Andover are amazing. I have visited the store on the odd occasion over several years and have always been struck by their consistent first class service. Always helpful, positive... See more
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Company details
- Building Materials Supplier
- Garden Building Supplier
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
- Window Supplier
About Eurocell plc
Written by the company
Contact info
Clover Nook Road, DE55 4RF, Cotes Park Industrial Estate, United Kingdom
- 01773 842100
- enquiries@eurocell.co.uk
- eurocell.co.uk
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Replied to 94% of negative reviews
Typically replies within 24 hours
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I've been buying from euro cell on a…
I've been buying from euro cell on a few occasions over recent years.Never had any problems whether buying online or at the counter the staff have been helpful with any queries I've had.Thanks Mr Watt
Excellent superfast delivery in 11 hours
Easy to park and staff very helpful
Easy to park and staff very helpful, had everything I needed today, will certainly be going back
Quick delivery!
Placed order Sunday evening about 7pm and it was delivered approx 11am Monday. Couldn’t ask for better service
Dissapointing to say the least
No replies to emails, delivery took ages, and they delivered an already opened, used tube of sealant which already styrted to dry up!
I paid for a new product!
Never heard anything back, never got refund for it.
Do not recommend at all.
Reply from Eurocell plc
Easy to order online
Easy to order online, vast choice, great delivery service with friendly driver.
Soffit repair
Easy to use website with competitive pricing. Have used previously with no delivery issues.
After ordering my items online on the…
After ordering my items online on the Friday, for delivery, I received a call shortly after to say that they would be able to deliver them on the Monday.
I also received a call to advise that they would be delivering within the next 30 minutes. True to their word Adam arrived (Burton on Trent) he was very friendly and also helped me to carry all the items to the rear of the house.
Highly recommend and will be ordering more panels to complete the fencing in the rear garden.
Thank you.
Quoted 48hr delivery? Try 8 DAYS no show !
Ordered on Sunday for what was a 48hr delivery. Here we are EIGHT DAYS LATER, and still no sign of delivery, or phone call / email giving reason for delay !
Got thro to the local branch, (Chelmsford) who initially couldn't find the order. Eventually found in a pile of papers, and apparently, not a stock item. But by co-incidence, was due to be delivered to them the very next day, and would send it on to me "as soon as they can" (I would have been a happier customer if they'd notified me of the potential delay by phone or email)
Reply from Eurocell plc
Went in today needing a patio door…
Went in today needing a patio door stay. They supplied one instantly at a very good price. Steve, Dan and Dave were top blokes and showed great customer service and banter more importantly. Would go again and recommend them to others.
Great Choice and prices.
I think Eurocell is very good because the website was easy to use, had a good choice of products, prices were competitive and the people at the store were great.
I think Eurocell is very good because…
I think Eurocell is very good because of their excellent service.
Eurocell staff
Staff at hull branch always give polite and friendly service 10 out of 10 guys👍
Your online ordering
Your online ordering is very easy to navigate, I found what I wanted with ease. Thankyou
Great value products
Turned up 5 min before they opened no problem sorted my order out quickly and efficiently staff very friendly and helpful.
Thanks.
We have ordered items before and they…
We have ordered items before and they are always polite and nice. The delivery driver is always helpful and my husband wouldn't go to anywhere else for his items
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