Excellent product and quick shipping
Excellent product and quick shipping. Very happy.
Reply from Espace Domotique
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Notre entreprise est le résultat de 25 ans d'expériences dans les métiers de l'audiovisuel, la vidéo surveillance, la domotique, la détection intrusion, le contrôle d'accès, les automatismes et l'informatique. Notre expérience dans l'intégration et l'installation de système audio visuel , de la vidéosurveillance ,de l'alarme, la conception de système informatique embarquée et la gestion de projet nationaux et internationaux, nous ont permis de sélectionner des produits au rapport qualité prix imbattables. La domotique est basée sur la mise en réseau des différents appareils électriques de la maison, contrôlés par une « intelligence » centralisée. L'intelligence qui gère ces commandes est une centrale programmable, des modules embarqués (passerelles domestiques), ou bien une interface micro-informatique (écran tactile, serveur, ...). Les outils de pilotage peuvent être un ordinateur de poche, un téléphone portable ou smartphone, une télécommande (universelle ou non), une interface sur télévision, un écran + souris ou un écran tactile, pour n'en citer que les principaux. Ainsi, il est possible de programmer soi-même sa maison grâce à une interface, (généralement informatique), reliant les appareils connectés : enclencher l'arrosage du jardin à une certaine heure de la journée. contrôler les lumières maintenir une température donnée dans la maison. ouvrir les volets à une heure donnée. enclencher/déclencher un système d'alarme. contrôler sa maison par vidéosurveillance. alerter en cas de chute d'une personne. la domotique n'a pas de limite seule votre imagination De plus il est possible, par des réglages plus complexes, d'adapter le système à son propre rythme de vie, (en programmant des « scénarios »). Notre métier depuis 25 ans est d'intégrer des systèmes complexes dans tous ces domaines. C'est pour cela qu'aujourd'hui nous allons vous faire partager notre expérience.
7 Rue de La Tour, 01000, Saint Denis Les Bourg, France
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Replied to 66% of negative reviews
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Excellent product and quick shipping. Very happy.
Reply from Espace Domotique
The company Espace Domotique sent me a product similar to the one I ordered but not the correct item. When I informed them of their mistake, I was eventually provided a pre-paid mailing label for returning the incorrect item. They would not send the item I ordered until they received the incorrectly provided item.
Unfortunately, several days later, I still have no confirmation that the correct product I ordered has now been shipped to me, despite my requesting confirmation today. I am under the distinct impression that the company never had in stock the item I ordered and intentionally sent to me the incorrect item, hoping it would suffice. Now, many days after placing my order, I await the correct item and cannot proceed with the electrical installation I had begun. Do not use Espace Domotique to buy your products. They are seemingly untrustworthy and have made no effort to resolve their mistake in a timely manner. I will soon be requesting a refund if the correct item I ordered is not soon delivered to me. Shame on Espace Domotique for extremely bad service.
Reply from Espace Domotique
Very BAD experience with them! I tried to buy an product, then at the end they didn t want ship it to ITALY, it's incredible as in 2024 they are not able to ship a simple parcel to ITALY. Their customer service is absolutly rude and unprofessional. AVOID THEM!!!
Reply from Espace Domotique
... you ought to tell it ! ... But when everything goes well, it's also worth saying.
Ok, so i ordered a professional outdoor alarm along with an embedded 12v battery. Ultra fast delivery, no mistake and i checked the battery voltage: 12,8v good It was my first experience with them: excellent :)
Reply from Espace Domotique
Perfect service,as always.
Very satisfied
Reply from Espace Domotique
In the last years I have bought several Enocean equipment in different time, to be delivered in Italy. I always received e quick and perfect service, at a better price then other internet shops.
Reply from Espace Domotique
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