I was a little apprehensive about the idea of sending my valuable bottle to complete strangers. In the end I couldn’t be more pleased. From start to finish they provided fast and honest communication.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Epic Cellars is ready to buy your collectible wine, whiskeys, scotch, and cognacs. We pride ourselves on being the only 5-star rated wine & spirits purchasing company. We offer fair prices, the most streamlined process, and quickest payment turnaround in the industry. Plus we are pretty fun to do business with!
414 Baxter Ave, Suite 100A, 40204, Louisville, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This was a truly fantastic experience! Every person I worked with was amazing. All were incredibly kind and helpful. Process was smooth and fast! Thank you!!!!
Wonderful experience from start to finish! Spoke with real people the whole way and received payment quickly.
The whole process was speedy and smooth. Communication with Debbie was great, she was very receptive. I had one issue, reached out to her and she immediately responded and resolved the issue. I didn’t think it would be this easy!
Reply from Epic Cellars
Working with Epic Cellars was easy. Everyone is friendly and helpful and just made the whole process go so smoothly. Highly recommend!
Reply from Epic Cellars
Great communication from start to finish. From the estimate to shipping to payment. Highly recommend.
Reply from Epic Cellars
Quick and easy process, good payout for my wines, customer service was incredible. 10/10
Reply from Epic Cellars
Everything was easy and quick. Every person I dealt with, at your company was wonderful, very professional and kind. I would recommend you to anyone interested.
Reply from Epic Cellars
My first experience selling to Epic Cellars was seamless! From the very beginning, Debbie and the team were incredibly communicative and responsive. The quote came quickly, the offer was fair, and they kept me informed every step of the way.
What really stood out was the communication during the entire process. I received daily tracking updates as my bottle made its way to their facility, so I was never left wondering where things stood. Once it arrived, everything moved quickly and payment was prompt.
It’s rare to find a process this easy and well-communicated from start to finish. Debbie and the Epic Cellars team have earned my trust, and I would absolutely recommend them to anyone looking to sell a bottle.
Reply from Epic Cellars
The ease of this sale was amazing! The whole team at Epic Cellars were great to deal with and the communication was spot on. They made it so easy from first contact. More companies need to use this model that Epic Cellars use! When it’s time to sell more of my bottles they will be the first company I’ll reach out too! Thank you!
Reply from Epic Cellars
Fast and reliable service! very easy to work with!
Reply from Epic Cellars
Reply from Epic Cellars
Excellent communication with real people (gasp!) throughout the entire process was refreshing. Website provided helpful info on the entire process and had a great sense of humor to boot.
Reply from Epic Cellars
This was the first time I have ever sold a champagne bottle online.The process was very smooth, and everything was explained along the way.
The shipping was very easy as it came in the mail the box the packaging the address label. Once shipped it arrived quickly, and the evaluation of the bottle was also very smooth and quick. Received our payment for the bottle within five days.
Reply from Epic Cellars
Excellent communication. Great timeline and responsiveness. Very adequate pricing and payment timeline.
Reply from Epic Cellars
Just a fantastic experience from beginning to end... Seamless communication, great follow up, and prompt payment
Reply from Epic Cellars
Absolutely awesome! Great communication, literally walked me through each part, sent the packing materials and it was perfect and precisely thought out. GREAT company!
Reply from Epic Cellars
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.